Wireless Avenue

Fast service!!! Got my daughters phone fix and a good deal too. will do business with them again!

One of the worst places I could have gone. Replaced my phone screen and after that it kept popping off. Sat about ¹⁄₈ inch higher than the original and was also heaver. I asked if they replaced with Apple parts and they confirmed they did. Lie. Because the screen kept separating from the phone, dirt got inside the phone and ruined the camera lens — which made the pictures cloudy. I took it back a second time and they tried to fix it, but the same thing happened about a week later. I think the screen was the wrong size since it’s a knock off part.
Apple won’t warranty the phone now because it was worked on by a third party. Even worse Apple charges $ 109 to do the work… this place charged $ 120!

My screen shattered on my iPad mini 3. I found Wireless Avenue and they saved me. They fixed my iPad and had it like new before the originally said. Just 4 ½ hours…
Thank you Guys (Actually Girls…) for the great customer service and the fast fix.

Indeed they are so nice until it comes to backing the work they do and the products they sell. Bought a new iPhone 5 battery in May. They assured me it was a Apple original battery, so since the old battery had lasted from October 15 2012 until May 15^th 2014, one would assume that this ‘new Apple battery’ would be good for roughly the same amount of time. But no! October 15 2014 the battery drains by 20% every hour and my usage pattern hasn’t changed, so off I went to talk to ETC, and they told me that it was normal that the battery on an iPhone 5 drained like that — regardless of what I said about not having had the problem for a few months and all of a sudden appeared, she stood firm. «We can put a new battery in for you», she said, and I said «for free», and she replied «no, for 50 $», at which time they lost my business FOREVER. She informed me that it «had been a whole 5 months», and the warranty was only 30 days! THIRTY DAYS for an original Apple product, I think they are scammers, and would advise people to GO SOMEWHERE ELSE!
Update: turns out that the battery that they put in was either refurbished or second class. It was an original apple battery but it was stamped with some strange stamp so probably not a first class product.

1 Hour wait. 70 $ to replace the screen on the iPhone 4 & 4s.
Cons: Cash only
This charged an extra 15 $ charge to fix charging port without asking.

I own a mobile phone repair shop and have used them for multiple logic/​circuit board repairs. We handle pretty much any repair except for logic board work (replacing chips, circuits, etc). They have handled our business very well and have always been able to provide us with results that make us happy.
Pricing is pretty good and turnaround was pretty good.
Did have to chase them down a little on the shipment though. I had tracking and was watching the shipment and didn’t hear anything from them for a couple days after they had received the devices, so I had to call. Took a few minutes to get some answers and get somewhere, but the work is good.
Does lack a «professionalism» as it relates to the phone call and getting questions answered.
Overall happy with their service.

**********DO NOT GO HERE UNLESS YOU DON’T CARE ABOUT PHONE NOT WORKING!!!************
Sent my phone with the problem which they said they can fix without checking the Unilocal, (luckily I had signature confirmation) they held the phone for three weeks without contact, so I got nervous, started to call, sent email but nothing. When I actually got someone on the phone, they said hold on and they just leave the phone on the desk for about 15 min until I hang up. (I can hear what they are saying, usually arguing with a customer in their location).
so I look them up on Unilocal and guess what? Two stars… no wonder.
This been going on for about 3 day me on hold like that so I actually disguised myself as someone else just to get hold of the person in charge. Finally they said, they will send the phone back. within an hour, I get an invoice for repair which i don’t even know it is fixed or not. Being disgusted with them, so I just paid so that I can get my phone back.
Finally got my phone back and guess what, phone doesn’t even turn on. My phone was working and the only problem was wifi greyed out (common iPhone problem) but now the phone doesn’t even turn on. So I sent an email asking why and guess what? No answer.
I am going to pursue to stop them from ripping people off. This business should be closed.

I was referred by another computer repair shop for the purpose of unlocking my iPhone to switch carriers. I called and it was a young sounding girl that answered very quick. She was giving me very short answers, and in the middle of my questions said «hold on» and put me on an actual phone hold then came back and asked me all over again what was your question. She got the question answered, but my immediate thought was «how unprofessional». It’s a good thing I only need to get phone unlocked. Yet when I went there it was a completely different feel. They were quick and on point. I’ve actually been back 3 times since the first and it’s been good.

I’m going to waste my time coming here anymore. I bought an extra phone charger cord & a phone case, both were broken withing 2 weeks. I’m not careless with my devices so I know it wasn’t due to misuse or abuse. The quality of the products here is cut rate, similar to what you find at a swap meet. If you wanna pay your bill here that’s no problem but buy genuine products, not the cheap copies sold here

Referred by this place from Outlet PC. I called and asked how much an Samsung Galaxy S4’s screen cost to replace.
$ 300!!!
What? Where does a business get off charging $ 300 for screen replacement when it costs $ 200 to get a new phone one through insurance?!!
The girls on the phone were rude & they didn’t want to put their manager on the phone. The first girl just either stopped talking or hung up on me after I asked for the manager. I had to call back.
When I called back I think the same girl answered? The manager never got on the phone because I finally hung up because it was not worth my time waiting on the phone.
This place seems unprofessional & personally after reading the other post it’s not worth my time or energy to negotiate.
It would be stupid if someone did a repair vs replacement for that cost.
I should have gotten a case for my phone right away :(
Advice: get a case/​get insurance

There is so much to say about this place I dont even know where to start. Hmmm how about the beging!
I have 2 iphones that were completly demolished and have had a few estimates on getting them fixed and wow, get the insurance for phones! So we stoped in here to yet again find out how much the damage would be and much to my surpirse the cost and time to fix the phones were right on… but.
Beware… if you are not use to a high speed, fast talking, fast moving little Asian chick that just seems to not quit then dont go in here. Let me lay it out for you. All in all she is a pretty cool chick and her team got the job done fast and cheap. but at times in her small packed lobby it was just a mad house! She apeared to be running around like a chicken with her head cut off and then stoped and barked orders like a pitbull then turned around at the customers and gave an odd experince of I think good customer service!!! There seemed to be a good number of regulars there which struck me by surprise as it is a repair shop for phones. (Dude get a case) Anyway, after the shock of her insane running around and yelling and laughing at her emoployees i came to relize that this place reminds me of reality TV drama show. It became fun to watch and I was looking for my bag of popcorn while we waited for our phones to get fixed!
The last thing that took me back is that she only takes cash. it made me begin to second guess this place and look for a business lic. but there was none in sight. So keep this mind if you go here.
Oh wait one more thing… There are no prices listed so take your cash and bargin!

they do not keep their word on there warranty and give you cheap replacement parts that don’t fit right or will break within a few weeks i would advise people to take there business elsewhere these guys are no good.