There is a reason why there is never a long line here. This place sucks. First, drive thru order taker was in a big hurry to finish my order before I was finished ordering. I ordered two things and before I could say that I wanted an iced tea he gave me my total. Ok screw you I won’t order anything else here. Second, food prep. I ordered a Teriyaki Burger. I got home to find teriyaki sauce on the top and a bunch of mayonnaise on the bottom. I guess nobody explained to the food designers that mayo doesn’t compliment teriyaki sauce. They probably destroy BBQ burgers with mayo as well. Terrible burger. Beef tacos weren’t much better. Rushed to order. I don’t plan to return here.
Hope R.
Rating des Ortes: 1 Stockton, CA
Went to the drive thru. The young lady working the drive thru(long brown hair, glasses) overfilled my large soda which caused it to spill all over myself, my leather seat, and my car door(both inside and out). Yikes, what a huge mess! Did she run to get napkins and offer help? Nope. She just stood there and stared. Smart. I HAD to ask for napkins for this mess. She gave me TWO napkins! And NO apology at all. Spoke to Erica who informed me that the manager wasn’t in. I asked for him to call me. She said he would. Nope, never did. Not surprised and never again. Provide good customer service, I promise it pays off.
Bob A.
Rating des Ortes: 5 Vallejo, CA
Of all the CJs this place has always been my favorite location. I’ve always had great service, and the food had always been good. The burgers are always hot and the veggies crisp. Even the fries taste good. Tonight after kidding about how the burgers never seem to be as big as what’s one the tv commercials with the person that served me in the drive through; I sat down at my dinner table and opened the box to find a huge and heavy guacamole bacon cheese ½ pound burger. My hands are big and yet my fingers had to stretch to hold this burgers. Thank you to tonight’s crew, they went above and beyond to provide the best service and best meal possible. By the way check out my pic of tonight’s burger.
Amber S.
Rating des Ortes: 5 Lathrop, CA
Love this place! They know me and my son and our order. Danessa Sutton is always so pleasant and smiling! So need individuals like her in many places!!! People like herself are the reason I come back here
Steven H.
Rating des Ortes: 5 Rancho Cordova, CA
So i went to this location in the morning having a bad day then denessa took my order and she was a happy girl so i get to the window and she asked me for my card and then we start talking while i wait for my order and all i have to say is best service ive ever had from a fast food restaurant very sweet and friendly ill be going to this location more often i usually go to the one in san jose when i get to work but now ill go here just to have a great morning and if i messed up the spelling on the name i apologize also i am real this is a legit review :) thank you so much ps very pretty
Nick J.
Rating des Ortes: 5 Fresno, CA
I went to the a&w KFC next door and the failed my expectations but the Carl’s Jr here very much satisfied me and I appreciate their professionalism and polite.
Mana M.
Rating des Ortes: 1 Santa Monica, CA
We ordered their grass fed natural burger and it was horrible, the meat smelled terribly and was clearly rotten. I only had three bites and stopped eating. I told the cashier and he just laughed!!! Later I had a horrible stomach ache and irritation for the whole day!!! I will never stop by any Carl’s Jr again cuz of this bad experience! This happened Dec 25th which not many restaurants were open and we had to choose this one because we thought it would better than Mc Donald and Jack in the box close to it which we were clearly wrong!!!
Ron D.
Rating des Ortes: 1 Dededo, Guam
Okay, so I was wrong about better burger, so I thought. Mickey Ds, Carl’s, and Jack are all along this hamburger alley. Took awhile for them to crank out the food so I thought it would be good. I was wrong! Burger and bun was hard and the cross cut fries had a weird, acid-like taste.
Sharon Y.
Rating des Ortes: 5 Santa Maria, CA
Alfonso is the best! Great late night service. He was running the drive thru and the front counter, by himself, WITH a smile
Helen H.
Rating des Ortes: 2 Lathrop, CA
I went to this Carl’s Jr tonight in hopes of having a nice juicy hot burger. The service was good but my daughters burger was extremely burnt, my burger was dry and cold and I barely had a drink because my large cup was full of ice almost to the top. I would have taken the food back but it was too late and night. I don’t eat burgers that often so I hadn’t had one in a long time so i was really angry.
Katrina D.
Rating des Ortes: 4 Happy Valley, OR
My husband got food, it’s normal carls jr food he liked it. My rating is for the restroom. Cleanest fast food bathroom I’ve seen. Welcome relief on our looong car trip. Only could be better if they had paper towels instead of the blower thing… I end up using my shirt to open the door handle.
Monika H.
Rating des Ortes: 5 San Jose, CA
The gentlemen taking the order was quick friendly and definitely used the up sale technique on me because I upgraded to cris cut fries. The facility was clean and the restroom was one wide bathroom but required some light cleaning.
Nobuyuki S.
Rating des Ortes: 4 Manteca, CA
They were friendly and ready to serve. I had been looking for a Green Burrito location and this was near the motel. This was at an odd intersection, near I-5, with Harlan Rd doing some half-circle thingee. You might even miss the store because of Jack in the Box and McDonald’s, but Carl’s Jr is always worth the extra trouble. The two beef tacos and drink were just under $ 5.00 with tax, which isn’t bad. It may not be authentic Mexican, but it’s worth a couple of extra dollars over JiTB to get the lettuce and cheese. It didn’t take long and the manager brought the food to the table. The whole group seemed ready to do their jobs, which seems unusual. Everything tasted just right.
Steve M.
Rating des Ortes: 4 Lathrop, CA
Great service friendly staff and they have recently added a 10% discount for Active duty military and Veterans with ID card. This is a great way to show their support for our Military men and women.
Thomas P.
Rating des Ortes: 1 Lathrop, CA
This place sucks and has horrible quality! Better food from a trash can
Marilyn M.
Rating des Ortes: 4 Roseville, CA
Updated interior. Clean every time I visit. The day manager makes an effort to represent the chain well and the staff are usually friendly and service oriented. This is a good Carl’s unlike the awful McDonald’s across the street. Main downfall is the tiny awkward parking lot. There is a lot of truck traffic on the corner so just take your time when getting back into the main road.
Barbara S.
Rating des Ortes: 3 Sacramento, CA
I try to stay away from fast food for health reasons, but as I travel for work sometimes I have to do drive through dining. Carls Jr burgers aren’t the best on the planet, but they’ll do .only if I have time to sit down and eat inside(way too messy for the dashboard) If I’m in a hurry, their chicken tenders are good and a little easier to manage while doing 80 on I 5.
Madeline D.
Rating des Ortes: 3 Poway, CA
If I’m eating«fast food» I want it to be fast. I was the only person in line at this place and ordered a simple turkey burger wrapped in lettuce. It look at least 10 minutes to get my burger, no fries, just patty and lettuce. The burger was good, it’s my usual order so I knew what I was getting, but this location just needs to pick up the pace. If you are looking for a healthy item here, order the teriyaki turkey burger, no cheese wrapped in lettuce. The pineapple and teriyaki sauce is plenty of flavor and it won’t do much damage to your calorie count!
Jennifer T.
Rating des Ortes: 3 Lathrop, CA
Their drive thru usually has a line. The food is better than your usual Carls Jr. Fresh and actually looks like tghe ads.
Kristen S.
Rating des Ortes: 3 Sacramento, CA
Time to pee again! And order some snackz because otherwise we’d feel bad. Service is cool, bathroom’s …functioning, fare is average, parking’s fine, seating’s plentiful. Top it off, no screaming/running children. Score.