Hair By Favi

Not able to reach a person who can speak English.
1– I get excited about the services advertised in local community paper! I called three times at number advertised in local paper 209−665−4662.
No pick up and no voicemail.
2– So I went to the web site advertised.
A person picks up. No «hello. Just hear «what you’re want?»
I ask for Favi.
This «Favi».
I say that I am interested in speaking with Favi to get a consultation about my hair. (This is advertised).
Person, I assume is Favi because she said so… says, «you want haircut»?
I say, well, I am not sure what I want because I am calling about a consultation as advertised.
Long silence.
I ask, «Do you speak English?»
Answer comes back, «No».
I ask if I can speak with someone who can help me…
I am being spoken to very oddly. Like the person I have reached either does not care that I called or can’t decide if she does hair.
Then I ask if I can have some help with my hair. I need to have a consultation or talk with someone who knows ab the services offered… as advertised on «hair​by​favi​.com»
Person says, «You call back. I am busy.»
THEN SHE HANGS UP ON ME!
Grrreat customer service, right?
Apparently this is a single person trying out a new business who has a web designer and has become got advertising but has no idea how to run a business!

She has cut my hair for over 3 year and all my kids hair to. I love her work and her customer service.

Favi is excellent with my wavy and unruly hair. She cuts it dry to ensure length is cut right and colors with care by considering my Eczema skin condition. She is great with my kids hair and has patience with my 8 year old boy and 12 year old daughter. They both have different hair types and of course. The 12 year old styles changes are endless. I have followed Favi from a previous location and will continue to follow her. Her new location is clean, spacious and plenty of parking. Very Happy with her services.