Lifecare of Inverrary

I strongly concur with the previous review. Advocacy is KEY. You MUST stay involved on a daily basis — especially in the early days when it’s crucial that all are on the same page. We are ALL concerned about our loved ones when we are unable to provide their primary care; however, once established, I do believe the Staff at Inverarry are dedicated to the wellbeing of those in their care. I would like to single out my Mom’s PT, Chey. She is an ANGEL! Also Chantel (her nurse), Winnie (in charge of most everything covering Mom’s care) and Trish (all around wonderful lady in charge of patient’s welfare). It’s always a matter of patience when coping with the fact our loved ones are patients… difficult, but not unattainable when coordinating with the Staff at Inverarry. Also a SPECIAL kudos to Josie in Admissions. A true Angel destined for a big fluffy cloud in heaven with unlimited «PRIME cloud service!»

This is a very clean facility with a number of dedicated staff. The food is acceptable, but not noteworthy. A new patient must quickly learn the ropes or care could be perceived as unsatisfactory. IT IS ESSENTIAL THAT PATIENTS HAVE AN ADVOCATE to work with the facility. Nights and weekends appear to be staffed at minimum levels. Several aides only do the minimum required unless prompted by the patient or advocate. Physical and occupational therapy here is excellent with 1 – 1.25 hours daily for each. The Director is easy to talk with and does care about problems. The same is true for the day shift unit manager. Discharge requires a strict protocol along with a home evaluation. The facility has a strong tendency to have Medicare purchase much unneeded equipment, despite objections. Oxygen may also be «forced» to be used even if the patient did not require it at entry.
Summary: your loved one will receive proper care, but may experience delays in care at times due to staffing. Final discharge was a very disjointed process.