Preferred Outlets at Laughlin

The «cell phone fix 2» kiosk at this mall broke my phone. They said they would charge me $ 80 to replace a cracked screen on my note 3, what they ended up doing was replacing the screen, which didn’t end up working properly, and they also damaged the speakers on the phone rendering the phone damaged to the point I had to get a replacement phone they refused to fix the phone or refund my money. Buyer beware. It may seem like a cheap quote to get a cracked screen fix but it’s definitely not worth it !!! Adriana was the woman’s name who «helped» me.

Just visiting Laughlin for a weekend and enjoyed every minute of it, especially stopping by to shop at my favorite store PENDLETON OUTLET, i met some very nice and helpful employees KAREN and SHAREN, i want to thank them both and other employees there at this store for maintaining the store in a so neatly fashion, keep up your great work.

To each his own! is what one of the employees do not understand! i tried a board shirt on and she came running over «Have you ever owned a Pendleton before «thats kinda big you think? I told her big for you or for me? .I have owned Pendletons since 12 years old its a chicano culture we wear them big and keep the creases crisp ! And to think i wanted to buy 5 of them ! I’ll get em in cali thanks

Why is this place still open? It’s a half-​empty retro «outlet» mall that’s seen far, far better days. The few shops that remain are mostly for the 65 and up age group. Your grandma would love it! I did go here for the Bass outlet, the lone beacon in a sea of shopping mediocrity. My husband loves the t-​shirts at Bass and they had a great selection on the clearance rack for less than $ 5 each! That made the trip worth it. This mall would be the perfect filming location for a movie set in the late 80s /​early 90s so if you’re into architecture from that period you might want to pop inside. Other than that, if you skip this mall I think you can rest easy knowing you’re missing nothing. At least it’s air conditioned!

Rockport just got sold to New Balance and it looks as if both the Rockport store and Reebok store are going out of business. Two more store closures?
This mall is dead to me.
After all, it’s been dead to itself for about a decade.

The majority of stores are decent with good prices. Theres a little booth in the middle called cell gallery. Vety rude and over priced. Just wanted a clip for my phone. Guy quoted price, told him no thanks. Got really rude. Asked me how much I was willing to pay. Told him since most of the stuff in the case is marked 5.00 I would pay 5.00. Started yelling at me. Just walked away. Wont ever purchase there.

I am not fond of shopping. Never have been. So, in Laughlin with my sisters u get dragged to shop. Luckily it us not a large mall because we walked the entire thing. I did find some clothes as Quicksilver for an upcoming vacation at a great price while my sister a found nothing! Go figure!

We moved to Bullhead City from LA county about 2 yrs ago. And are of course used to being close to a lot of stores. At least 4 ‘TRUE’ malls within a 15 mile radius.
Aside from what little Bullhead City itself has as forms of ahem…‘Entertaniment’. I was excited at first to learn that there was a ‘mall’ close by in Laughlin.
This is NOT a mall, by any means. It only has a handful of stores. And any form of entertainment for children WILL take your money. And give nothing in return. Or flat out not work. The prices they ask to play games in what they call an ‘arcade’ is ridiculous. $ 1 to play any given game. All late 80’s to early 90’s, that are very poorly maintained. Seriously play at your own risk. Put a dollar into their egg machine (game with sponge Bob in the middle, turns a couple times then drops an egg). To only receive a plastic egg with a 5 cent toy in it? Really? I seen someone use it before. And gain like 7 eggs off $ 1. We only received one. The ball machine? Forget it. On 3 occasions I got a ball perfectly. And it never EVER fails to open the claw, right before it’s supposed to drop down, where you are supposed to retrieve it. And their cars for toddlers? Hit and miss. Poorly maintained. And sure as hell ain’t worth the .75 cents or $ 1 for the NASCAR one.
We come here, because like I’ve mentioned before, not very many places to choose from in Bullhead to begin with. I… hate it every single time. This place is downright depressing. The workers are nice. Always. But just the atmosphere alone is just blah. My guess is the machines are rigged, to mostly just take your money. Because they mall itself doesn’t make enough to sell its goods.
The «Dollar store» someone mentioned that’s downstairs. Lol. Nothing is a dollar. Goes for any dollar general, or family dollar in the area. More like a big lots on meth. In fact, they have 99 cent only store products for almost triple the price. For those that do not know yet. Bullhead FINALLY got an actual 99 cent only store last month. Better off going there if you want actual bargain deals. Located In the same shopping center as Target. Or Dollar tree located in Safeways shopping center, closer to Laughlin.
All in all. This place is just Ok. It will not WOW you or amaze you in a positive way. But more so make you say «how is this place still standing?» or «how can the say preferred’?» if your visiting Laughlin. This IS sadly the only choice you have. They NEED more stores. But I’m guessing most won’t even gamble with trying. Since no major profit is to be seen. Not with its current state.
Update 11−10−15
DC outlet just bit the dust. Going out of business. One of the better stores too. So sad. This place just gets worse and worse every time we come. To bad I missed the 60% off on the long boards DC had. Were the first thing to sell out, along with the GoPro’s. It’s sad though. This ‘Outlet’ is on its way out. Should have a sign out front saying «Don’t open, Dead Inside» I swear.

Omg.
This is a blast from the past mall that was stuck in the late 60’s and refused to spruce itself up. Which is kind of cool in itself because it’s like a weird time capsule… A really sad and depressing time capsule.
Take a peek inside to look at the retro tiling and empty store fronts and feel a little dead inside. Like the hopes and dreams that this mall /​«outlet» has.

Although half the businesses are vacant, Preferred Outlets of Laughlin is a suitable name. It is the preferred outlets of Laughlin owing to the fact that it is the only outlet center in Laughlin. Currently it is the only mall in Laughlin. I will be reviewing Preferred Outlets from a different perspective than an urban mall.
In 2015, Preferred Outlets of Laughlin appears to be a shadow of its former self, but it is a shadow that shines. The stores and services that remain improve the quality of a Laughlin visit without the guest having to interrupt their state of relaxation by getting into a car then driving over the Colorado River into Bullhead City to shop. This mall is in advantageous location along Casino Drive across from the Aquarius Resort and walking distance to the majority of casinos. As a male hiker some of the shops that would improve the quality of my visit to Laughlin include Boot Barn, Famous Footwear Outlet, Reebok, Van Heusen, Sports World, Sunglass Hut, and Vitamin World. The mall also provides convenient services including a Bank of America ATM, money orders, UPS drop off, Fed Ex, copy and fax services, and best of all complimentary WiFi in the food court.
The Preferred Outlets of Laughlin has an interior design that can best be described as a mushroom. The stem is level 1, which is the main entrance and food court. The big round part is level 2, which are the shops and movie theater. There are also shops accessible from outside the mall.
When you walk in from Casino Drive, immediately the nearly vacant food court gives a negative first impression of the mall. To put it nicely, it’s seen better days. I guess this is the consequence of putting an IN N Out Burger outside the mall. After walking around the mall, the negative first impression dissipated into a three star impression.
After casually touring the mall, I saw the positives of Preferred Outlets of Laughlin. First off, Management does a nice job maintaining the mall. The art Deco interior is clean and bright. The fake palm trees are a nice touch. In this mall, the aggressive kiosk hawkers that ravage the shopping experience in so many others have no presence. The directories are easy to understand (maybe that’s because there are so few stores). The mall appears to attract a laid back crowd. The perception of crime is low. I give kudos to the architect who designed the square corridor. As a shopper it is a convenience to not have to backtrack to a store. If I was walking by Boot Barn and decided that after all I did want that treat from the Rocky Mountain Company back there, I just have to continue forward to return there on my next lap. As stated before, this mall is especially convenient to the casinos. If your near a casino on the north part of Riverwalk, the indoor Riverside Casino walkway makes it unnecessary to cross Laughlin Drive at surface level. Plus the surface parking lot has a tiny footprint that eliminates a long and dull walk from Casino Drive. Finally, this is where the silver screen appears in Laughlin. The movie theatre adds a dimension to the Laughlin nightlife.
If this mall was on the Las Vegas Strip this would be the Unpreffered Outlets of Vegas. However, in Laughlin, where the resort district is lacking shopping malls, it is worthy of the name Preferred Outlets of Laughlin.

To all the people who are complaining about the stores inside disappearing and being closed down… Yeah, it’s happening everywhere. Get used to it. What do you expect? It’s a small town and shops can hardly survive here anymore. Bad reviews aren’t going to bring more retailers in either. I’m a local and I don’t mind this mall. It’s better than nothing. If you’re that big of a snob, then drive an hour and a half to Las Vegas.

Yes, it’s been a long, long time since I’ve visited (I didn’t remember the parking garage– very big but kinda weird, since the sign written on the doors state «food court»). Hence the updated review. Last saturday, we had a our family day trip here, which also coincided with the Laughlin River Run (not planned out). After having lunch at one of our favorite theme restaurants, Bubba Gump, and visiting the Riverwalk and nearby beaches, we came here.
I couldn’t believe how empty this mall ended up being (looks like 75% have left— there are lots of empty spaces). The setup is basically this: the outlet stores, theater, and a large expansive bathroom (very, very clean, 11 stalls, one being handicapped, changing station and other womens vending machines) are on the upper level of the mall, while the Food Court and Information desk are on the lower level. And if you want to go to the Family Dollar store, you go through the lower level, out the door, walk a few feet down, and enter there (no mall access). I saw a few people eating ice cream, and they all went to the Rocky Mountain Chocolate Company store (a single scoop is $ 2.50).
But the good news, is there are a few stores worth shopping at, like the Quiksilver and Burke’s Outlet stores– which I ended up liking very, very much due to the sales and markdowns (translation: went shopping there and scored some deals). We also went into the Bath & Body Works store, which was nice and had the True Blue Spa line that I like so much (Buy 2 Get 1 Free promotion). The theater was getting business– there were people walking around with popcorn. These stores were just OK: Famous Footwear, Carters, Rue 21. I saw Kitchen Collection & Maidenform but didn’t go in. Also, saw SAS, Bass and Pendleton.
On the design and décor, it’s very dated. When I commented on this, hubby said he liked it, because it reminded him of a place we went before. I should note, he said the same thing about the Family Dollar store, too.
Due to the Laughlin River Run, the mall closed at 5 pm on saturday.
If & when we come back, we’d be stopping in for some shopping. especially at Burke’s & Quiksilver.

This mall has potential. Its mostly empty. For people like me, who pause to sit on benches while window-​shopping, its great cuz I never have to look for a empty bench spot. There are a few closed stores, as well as a couple closed restaurants. However, after talking to Ted (or was it Ed?) at Boot Barn, I have high hopes for this place to become a jumpin scene. I believe the movie theaters currently carry most of the weight of producing income.
I was told that the whole building is under new ownership, though. Supposedly the owners have «revived» other mall locations, and are determined to add this one to their list. I hope they succeed. At the moment, the mall is similar to a couple Southern CA malls that have regained livelihood. For those who frequent So Cal, I speak of Whitwood Mall in Whittier, & Eastland Mall in West Covina. I’m not sure if its the same new owners, but boy I was almost sure those malls were gonna shut down in the 90s. So, fingers crossed that this mall is another revival success story. As for right now, I actually can’t complain, as there are some current stores I enjoy browsing. And I don’t always enjoy mall crowds…
One star missing for lack of Food Court options at the moment. There is one Pizza place, and one Mexican spot. Two others look recently closed, but I hope the fill up soon.

How this can b called «preferred» outlets is beyond me. Who would prefer to go to this place? Not me! It’s like a ghost town and if you looks close enough, you can see a tumbleweed pass by. So many shops are out of business it’s nuts! There isn’t much selection unless you’re hanging out with the older crowd. If you’re looking for cutesy stores like Forever 21, nice stores like New York and Co., and the Coach Factory Outlet, forget about it! I won’t be coming back until I’m probably 70.

This is a really sad, dilapidated mall that seems more like an afterthought compared to the casinos. A good fifty to seventy five percent of the storefronts were shuttered, and all the times I have gone here it was eerily empty. There were three restaurants open downstairs, and the skeleton of a long gone arcade that during the nineties was roaring with life. The liveliest part of the mall was the movie theater, which had a decent size line and several people waiting outside.
They do have a few decent shops, like the Sunglass Hut Outlet. I ended up getting a $ 150 pair of Ray Bans for only ninety five dollars, and they are still my favorite pair. They also have some other nice retailers like Rue 21 and Bath and Body Works, but definitely not the selection you would find in a typical mall anywhere else in America. I didn’t even bother eating in the food court, and elected to go to In N Out down the road.
I’d come back here for the movie theater and the handful of decent shops, but honestly I would much rather drive the extra hour and go to Vegas for shopping.

This outlet is terrible, but I was able to find some swim bottoms for $ 5.00 at the quicksilver/​roxy store. there werent anymore matching tops, but whatever… =) I was able to walk out with some cool bottoms!

I love this little mall! Can’t believe that when I lived here 13 years ago that I didn’t frequent often. I only came here once back then to catch a movie.
It is small and if you’re from a big city like me (Vegas) you could barely even call this a mall. But for what it has for its location, it packs the goods! Love the stores they have and love that it’s never super packed and crowded. You get a comfortable shopping experience with just the selection of stores to satisfy your shopping fix. Will be here every time I visit Laughlin!
BTW, there used to be a pizza joint called Pizza Pizza (Get it?) here that appears to have closed a while back. Someone should consider reopening as another pizza joint. Food court currently only has a burger and pastrami joint and a chinese joint.

Preferred Outlets of Laughlin? If you ask me that’s false advertising. No one really PREFERS this place. It should be called «The Only Shopping Place In Laughlin So You Have No Choice Outlet».
With that said, I’m surprised this place still has a heartbeat. I have only been going here since 2010 and even then I thought this place was going to be condemned. It seems like every time I visit here which is 2 to 3 times a year, a store or 2 has closed down.
There are two types of employees that work at this mall. Those that see it as easy money because they literally don’t have to work much due to hardly any customers. Then there are those that don’t want to come to work because even though they really don’t have to work, they are bored out of their minds and cannot wait to clock out. I swear, I think they want somebody to steal something so there will be some kind of excitement at least. Lol.
Hungry? Well then make your way downstairs to the Food Court where you have a whopping 2 choices of restaurants to choose from. You can tell there were 4 other spots that used to be occupied some time ago. What was a pleasant surprise was that there is free wifi and the connection is actually really fast.
They also have a movie theater that shows the latest releases. I cant really comment about this place because I havnt had a good reason to watch a movie here. Hay, at least they have a theater because the north and south outlet malls in Vegas doesn’t even have one.
So in closing, im not really sure just how much longer this place will stay open for I don’t see too many people shop here every time I visit. But then again, this place has been here for at least 12 years based on one employee that cleans the food court tables since 2002. Sadly, it’s the casinos that most people support and the mall is just an after thought. Im thinking its gonna one those things you take for granted. You don’t know what you have til its gone.
Unilocal 2014 365 Review Challenge #15

We mainly hit up this Outlet mall to check out the DC store in which we purchased a cap and a t-​shirt for 50% off. This DC store had a great selection and great deals that you can not find anywhere else.
It was cool walking through this air conditioned outlet to retreat from the 110 degree weather outside. However there were not a lot of stores in this mall. It would have been so much better had there not been so many empty retail spaces available.
The stores they have are good however there are just not enough to really call it an «Outlet mall».
The DC store was our only good find and luckily we found my baby boy a t-​shirt and cap that totally made the stop worth it!
If they had more stores and less empty retail space then this mall would actually be good!
We will be back to do some shopping at the DC store!

Okay…3 stars from me. If this outlet was in Las Vegas or California, it would be an easy 2 stars. Giving them 3 stars because there’s not much in Laughlin or even Bullhead City. This outlet might be «as good as it gets» for people out here.
Named Preferred Outlets of Laughlin. I’m still trying to figure out what Preferred means. I came out here once before during the Christmas season and it was semi-​crowded from the snowbirds. My recent visit was after a long days work because I forgot to pack a few workout shirts. I surveyed the mall and it’s dead as can be. I did spot a few homeless people that were missing so much teeth that it looked like their tongue was in jail. But that’s just about it in regards to people traffic here. The mall is old looking, trash everywhere, and parking is slim so go straight to the back.
There’s still a select amount of named brand stores, but nothing new. Come to think of it, a lot of these stores were once pretty good stores back in the day. Laughlin just hasn’t caught up to the rest of the world.
Overall, not going to give this place less than 3 stars because there’s not much here in Laughlin anyway. In fact, what you get here may be considered the «Mall of America» to the locals here.
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