Fitness Evolution

When I come to Fitness Evo, I feel like I’m coming to ny second home. Friendly staff amd trainers, and even a friendly clientele. It’s the best deal in town. $ 10 a month and it has everything you need. Equipment is top notch and kept up well. In was offered a free membership at another gym as a benefit of my job but I don’t use it. Prefer to work out in the warm, friendly environment of Fitness Evo.

I recommend to go to this gym, good environment and top notch staff, personal trainer are excellent on what they do, a good variety of equipment.
as I said before I really recommend to go there

Avoid this gym and avoid giving these people your money. Like a few reviews listed below I have similar feedback. To be fair, I’ll go with the good and then the bad.
The good
–Its an intimate gym so you’ll see the same people when you go.
–The classes aren’t too bad, I think that is due to the teachers.
–It isn’t too long of a wait during the peak times.
The bad
–It is generally pretty stuffy and sweaty; gets grosser in the summer. Honestly, there have been days that I’ve avoided this gym because of the smell.
–Its a nice long awkward walk to the locker rooms; right past all of the lifting equipment. One could guess why that may be uncomfortable.
–While the classes are good, they are not offered frequently. I think there were only 2 yoga classes. [compared to the 7+ LA fitness offers each week]
–Above all other complaints! The management/​customer service. Allow me to explain:
I called in January to update my banking information. It was confirmed, and each month following they continued to charge the wrong account. [to clarify, each month –I called back and updated –4 times!]
The manager basically had the same attitude as listed in other reviews. I explained that each month, when they are charging the wrong card my bank charges me an additional $ 30. I cancelled my membership and they are still attempting to collect the remaining $ 20 for the last months membership after I had my bank block their charges.
The entire situation was avoidable, it could have easily been fixed if the franchise owner had even an ounce of concern for his customers. This place will screw up your membership, I have heard it and others have mentioned it here. Besides, its a pretty low rent gym. There’s a better one less than half a mile away for the same price.

I cancelled my membership today after going to the place for the last 4 years. I no longer feel safe parking my car in the parking lot. For the last year I have been seeing notes posted about the increase of crime and vandalism/​theft to vehicles in the parking lot. On two separate occasions now I have seen broken car windows in the parking lot. I no longer feel safe parking there until they can get security patrolling the area.

I have been a member here since they opened. I would highly recommend this gym to anyone. I have always found the staff to be very friendly and helpful. The owner is very accessible as well to answer any question. They keep the equipment in good shape and are always bring in new pieces. I have belonged to several gyms over the years but this is by far my favorite. They offer very affordable day care with a great staff, which is great when I have my kids with me they can play while I work out and I know they are safe.

Months later still fighting to close my account. Don’t join. You’ll never be able to leave. Never stop charging you.

Equipment is fine. Other people there are fine. The monthly fee is very fair.
Management/​customer service? Don’t even bother. Just as Mitesh and Jeff have pointed out about their sneaky fees and their reluctance to cancel people’s memberships, they are one of the worst businesses based on customer service that I’ve ever come across. I separated from the military this time last year, forgot to cancel the membership… nevermind. I’ll just post the e-​mail conversation that I had with Spencer, the owner or manager… not sure. To be fair, I’m not posting all of it (I wrote about two — 1 page e-​mails getting incredibly personal (and offensive… ask me to forward it along if you want a laugh and to help make these clowns get infamous!), but I will post what set me off.
On Mon, Feb 10, 2014 at 9:32 AM,
wrote:
Dear CHRISTOPHER,
Just a kind reminder to let you know your account is past due. Please take a minute to update it. Sorry I forgot the link.
, Spencer
— — – Original Message — — –
Subject: Re: FITNESS EVOLUTION, Laurel
From: Christopher
Date: Tue, February 11, 2014 8:19 am
To:
Spencer,
I cancelled my membership a few months ago after realizing there were automatic debits being taken from my account. I forgot to cancel it when I left Maryland last March.
On Tue, Feb 11, 2014 at 10:42 AM,
wrote:
Just call and take care of the balance please
— — — — — — — — — — — — — — — — — –
Notice the not giving a s***, snarly remark. «Just call and take care of the balance please» after I hadn’t even lived there for a year. I paid them my monthly balance for 6 months after I had left Maryland. They had already gotten $ 70 for nothing from me.
Oh yes, and did I mention that, 2 months after this exchange, they STILL took money out of my account for this past month’s dues?
Bottom line? Don’t give these people your money. Go to LA fitness or one of the other gyms in town. Their other manager (Cesar I think) wasn’t any better. He refused to answer my questions.

It’s a smaller gym. Cheap membership, and you get classes which are a plus. You always run into the typical gym no-no’s there. Weight not being put back, not wiping down equipment, people on cell phones, people hogging equipment but not doing anything, and so on. It’s always hot and smelly in there. Worse in the summer. The price is hard to pass up if your looking for a gym and don’t want to spend a boat load.

My wife had been using this gym, until we saw that they were charging extra annual fees. When we inquired to get clarification, Ceasar Rono the manager, told me that I was «wasting his time» (then later in the conversation, denied saying it). Basically the issue is that they charge you the annual fee for the whole year, no matter when you sign up. They make it difficult to cancel also. Ceasar (CEA-​sar, as he corrected me, even though his on employee pronounced it wrong to me) was not professional. For the price, it’s reasonable enough in terms of equipment and classes, but this was the third or 4^th time we had bad customer service.
I’ve never had a store manager tell me I’m wasting his time. By the way, he made it clear that he’s an electrical engineer doing what he loves. I’m not sure why this was relevant. Very poor service over a matter of only $ 20 or so. The classy, professional thing to do would have been to simply give a prorated adjustment. My suggestion is to go to one of the many other «basic» gyms (sports fit and planet fitness) nearby.

I’ve been going to Fitness Evolution for the last 6 months.
They offer a great selection of classes. I hate equipment… I find it so boring.
My schedule is Monday (Total Body), Wednesday (Kickboxing) and Friday (Zumba). Most of the instructors are really cool. There’s a been a turnover with the Zumba instructors (I still miss Toni).
I highly recommend this gym for Laurel residents. You can’t beat «no contract» gym memberships. For free reign of the gym it’s only $ 22.99 for me. If all you’re looking for is access to equipment it’s only $ 11.99 per month… how can you beat that?
Overall: Great gym for the price.

This is like a smaller, more well meaning but missed the mark Planet Fitness.
But I like it that way.
I don’t need my gym to have shiny colors and a tanning bed.
I need it to have gym equipment, a good locker room, and clean mats for crucnches. The only thing’s I’ve found fault with so far have been a broken locker and some wonky heart sensors. It’s like hand-​me-​downs. But they have an adequate cardio selection and an adequate strength area.
I think this is still owned by Gold’s Gym & they decided to make it a «Fitness Evolution’ as a side project. Because my lovely cheap membership ($ 10) came through my bank as Gold’s.