Eves G Brian, DDS

Was a patient here for the last 3 or 4 years. I was recently dropped as a patient to cover up a mistake made by one of the secretaries that cased a delay in my care. I have never missed an appointment or not paid my bills. Plus, I have great insurance.
I have been needing crowns since March, and after I saw the endodonstist, Dr. Eve’s failed to follow up with me. They said to wait a month for pre-​auth from my insurance. I called them 6 weeks later only to be told they hadn’t submitted the pre-​auth. I got justifiably angry over the phone, but the person I talked to said I cursed at her. I did not. She had poor conflict resolution skills and only escalated the conversation with an angry patient. She never apologized either. Remember, this was their mistake that delayed my patient care. Meanwhile, the secretary made the false accusation against me that got me dropped as a patient. Dr. Eves refused to talk with me and I never got to tell my side of the story. Gutless!
Dropping a patient when they need your care is the most heartless thing a doctor can do. Avoid this dentist!!! There are many other great, caring dentists in the area without all the drama or lack of compassionate care.