Birds & More

Of course I love this place! :) this is a shop that is built on love. We all work hard to care for the birds. There are rescue birds, our own pet birds and birds for sale. The birds are not neglected. I find it sad that people are that ignorant to assume that the birds are «stressed out» or «sick» why not take the time to educate yourself before you make such ignorant comments? This is a small business, and we appreciate all our clients. We do our best to ensure that the birds, Big to Small are taken care of. We provided knowledge and take the time to answer any questions that a client may have. If you disagree with our answers no problem! But to come on here and say we r basically «full of it» is sad. Karen is the owner and has been working In her shop for over 30 years. She is not a vet and has never claimed to be one. Her opinions are exactly that her opinions. She will give you advice and she will make sure that each and every bird goes to a loving, caring home. She is «on-​call» ²⁴⁄₇ if you need anything at any hour she is there. If that doesn’t show you the type of person she is I don’t know what will. Her staff at the shop is family. We all take the time to do our best. We are not perfect and if we disagree with something you say we let you know. We too want what is the best for the bird. We do our best to share Karen’s teachings to our clients, old and new. For every nasty ignorant comment we get on Unilocal,there is 10 more people who appreciate our shop and the help they received. I guess my point is, come and visit us and judge us on your own findings vs a review here on Unilocal

I am really on the fence about this place… I have had my lovebirds groomed a few times by Karen over the years… ever since this place was located in Torrance. When you walk in you are greeted by cage after cage of different kinds of birds and I agree, several do look unhealthy and distressed. Now I have worked in the veterinary field most of my working life. I can’t say for certain these birds are distressed due to their care or perhaps they have been rescued and are being rehabilitated. I have asked but don’t get a clear answer from the staff. There is a separate «quiet» room where there are birds boarding.
Now Karen is as knowledgeable as one can be as a groomer… birds are definitely her specialty. However, she is not a doctor. She tends to give a little too much medical advice and I am always weary of ingesting information for my animals from someone who is not a veterinarian, but again… she is knowledgeable. One of my lovebirds recently passed and brought in my remaining one for a beak and nail trim, and wing clipping. She proceeded to lecture me because he isn’t tame and I try to tell her the reason (brief: my lovebird that just passed had another life partner who abruptly died and she became depressed… I was looking for a good couple of months for a new partner when this little guy literally flew on top of her cage and basically refused to leave… They’ve been inseparable ever since and preferred each others company for years). Anyways, she basically told me I wasn’t providing for him like I should (hello! I’m at a groomer for birds, he gets the best I can afford and is vetted). I told her he prefers to be with a bird and is happy watching us and the other animals from the top of his cage. She just didn’t seem to care and seemed to really try to make me feel guilty (which I do not).
She is a really good groomer so I gave 2 stars. I gave –1 star for the lecturing, –1 star for the lack of customer service and –1 star the condition of the shop.

I got my two amazing, healthy and smart parrots from here (White bellied Caique & yellow sided Conure) I can’t say enough great things about this pet shop. First the staff are great, Justin is very polite, friendly and knowledgeable. I’ve been there 3 times and he’s consistent with his great service, I really appreciate how he takes the time to answer my many questions and he knows it all. When I’m paying alot of $$$ for such exotic birds I expect healthy and most importantly tame birds. Other pet shops claim their pets are tame when they’re not. This place is my favorite and if I ever want to get more I will only come here. Thank you for Disco & Mojo my gorgeous Parrots!

This place is all about customer service for your animal. The birds are cared for and are in good hands. My birds come back looking great. From the their beak to the bottom of their toes. If they don’t carry it, you don’t need it. I wouldn’t go anywhere else. The staff and management gave me all the information I needed about each bird and what was best for it it. They are not just trying to sell you animal. They are giving you something you can love and care for. So happy with Birds & More. Thank you!

We got our awesome Meyers Parrot at Birds and More. Rosie was so knowledgeable and honest about the pro and cons to each type of bird. I appreciated the professional insight. Since then I’ve had him groomed twice. Justin was the one that groomed him both times. My daughter and I have nicknamed him «The Bird Whisperer». While he grooms your bird you can pick his brain about any concerns or tips and tricks. I have had such a great experience with Birds and More. I would highly recommend that you stop by if you are in the market for anything bird related.

I was suspicious about this place when I made my appointment to have my African Grey groomed. I missed the appointment and Karen took it personally. The next time I came in… I could tell she had and attitude and handled my bird very roughly. The poor thing was shaking. I could not wait to get out of her place and will never go their again… Wish I could vote zero stars!!!

We love our parrot so much, he’s a part of our family. We’ve brought Kankan (our red head lorei) to birds and more for years now, we followed them wherever they go. He’s a rebel with anyone that’s not immediate family but Karen always knows how to handle him and he gets groomed nicely. I love to go to the store and see all the beautiful parrots and birds, we’ve always grown up having parrots. Awesome place and people.

Driving by and saw this place and made a U turn to check out the canary food.
Place was really loud with a lot of birds. I’m no expert so I’m not going to say weather they were happy or not.
Canary food was reasonable, $ 6 for about a 1lb. bag. Birds toys were really dusty.
I didn’t buy anything only cause I really didn’t find what I needed.
Seems like a good neighborhood place.

Great boarding services and more «bird» experience than you could ask for. Karen is knowledgeable, helpful, and caring.

This shop was HORRIBLE! i was looking for a bird a few months ago and this place was by far the worst place I’ve ever seen! my heart ached for the birds in this store. I walked in, and the first bird i saw was a Maccaw, who’s feathers were almost all gone on his body. I thought to myself «aw poor guy, maybe its just a disease of his own problem of plucking» that is, unil i moved the rest of the way throughout the store. Almost all the birds in the store looked as if they had a disease. They were all skin and bones and no feathers. Don’t get me wrong, the people who run the store are great people, friendly, etc, but the place itself and the birds are in a very bad condition. i would recommend going to Animal Lovers in Torrance off of Calle Mayor.

Kelsey M., I am in complete agreement with you. It’s upsetting how stressed out, unhealthy (mentally/​physically), and unloved many of her birds are. I was also disappointed in her dishonesty/​misinformation about the disposition and needs of a bird she tried to sell me.
I returned only once to have my parrot boarded. The staff was UNBELIEVABLY rude (young latino boy and latino woman). When I came to pick up the bird, they charged me for grooming the bird which I specifically told them I DID NOT WANT. The young boy became very angry because he thought I was a liar, and threw his fists on the counter. He didn’t speak to me the rest of the transaction. As I walked out of the store, he said very nastily, «You need to get here a lot earlier to pick up your bird next time.»
Yeah, well, there will be no next time.
I’m glad others have had positive experiences, but mine, like yours, were negative ones.

I’ve been going to Birds & More for years even before they moved to the Cabrillo location. Just like Debbie E. I too get my bird groomed here ($ 26 full grooming — beak, feathers & toes) and board my bird here ($ 8/​day if I recall) when I’m out of town for vacations. When you board your little one, make sure you bring toys or any treats you’re pet likes. Birds & More uses their own cage for boarding your little avian and separate these birds from the rest of the store so they won’t be mistaken as the ones for sale or owned by Karen.
I know Kelsey M. had a disappointing experience seeing several birds looking distressed. Most of these parrots have a feather picking problem or they are abandoned from their former owners and Karen «the bird lady» (owner of Birds & More) has adopted these poor babies and they are kept at her store.
Karen and her staff take good care of the birds and this place has won several times for being the #1 in the South Bay from our local paper — The Daily Breeze. If you ever need referrals for veterinarians who specialize in avians, she is there to let you know. From feather picking problems to food, she knows it all for these guys.
Overall, I’m here at least once a month for the grooming.

After bringing my parrot with me from the East Coast, I needed a place that understood exotic birds. Birds & More is that place.
I buy my supplies from there, get my bird groomed there, and most importantly, board my bird while I am out of town for extended periods of time.
The boarding birds (called «Birdy Daycare» which I don’t understand the day care since they are there day and night) are kept separate from the rest of the store’s birds and that area is not open to the public to walk through so your bird is safe. Reservations are needed for boarding.
The staff is extremely knowledgeable on exotic birds.
The hours are not as friendly for those working-​folk, but I guess that they need a life outside of birds, too.

I was really surprised at how disappointing this place was. My aunt was in town from Montana and was looking for a new bird to join her female cockatoo Kila. We walked into this place and were surprised at the number of birds, but at second glance we saw that most of the birds in the front cages showed signs of distress — bare chests, shivering, unable to engage with us at all. We saw a dead bird laying on the floor of one of the cages, as its flock twittered and flew around it. Um, no thanks.
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I’m getting a lot of crap for this one, and let me just tell you that it doesn’t really matter to me how wonderful you think the place is; if there’s a dead bird in a cage I find that unacceptable. I worked at a humane society for close to 9 years and must say that in my opinion, there is no excuse for a dead animal in a cage like that. Ever.

Birds & More is a wonderful bird store and I will go no other place else for hand-​raised babies. They also board your precious pets while you are out-​of-​town. I love the staff! Dawn, Justin and Rosie are awesome – and the reason this review is FIVE STARS. I recommend B&M to anyone looking for a bird (just a quick note: Please do not let your bird spend its entire life in a cage or out on the balcony. If you are actually willing to spend gas and cash on a feathered pet, take care of it). They really love and take care of the birds they sell, groom and board.
The only negative: The owner, Karen, although knowledgeable and wonderful with your bird, can be ‘odd’ and unfriendly at times. Overall, this store is GREAT if not the best.

Karen truly has an extensive knowledge of birds… something I greatly appreciate. It seems she also puts a lot of heart into her occupation. That being said, if you are in the market for a bird, this — hands down — is your place! However, outside of parrot shopping, the store isn’t stellar. It’s certainly not atheistically pleasing, and the food/​supply selection is dull compared to other places.
If in the area, I recommend Animals Lovers, also in Torrance. The people at AL are also extremely knowledgeable, and their food/​supply selection is awesome. In fact, Karen’s sons (?) also work at AL, and I believe, Karen’s parrots are sold there, too…
Sidebar: Karen spouts right-​wing agendas? So disappointing. Another reason not to go…

I did a LOT of research before buying my lovebird: I wanted to go somewhere where the birds were hand-​fed, raised well, definitely healthy, treated decently, and the staff was knowledgeable. Birds and More fit all of these categories. Karen, who runs the place and has a gigantic heart for both birds and people, is a a Certified Avian Specialist (CAS) of the Pet Industry Joint Advisory Council, and can answer any question you might have. The staff aren’t just Petco staff (i.e. can’t answer questions, can stock shelves), they know stuff about their birds and can give you good advice. Their website is VERY comprehensive and has a lot to offer both bird buyers and seasoned bird owners. The store has many breeds of birds as well as food, toys, cage stuff, etc. All birds come with a certificate for a free vet checkup at the store’s preferred vet.
If I buy another bird, I will DEFINITELY get it at Birds and More.
ADDITION: Turns out Karen is realllllllly right wing (no pun intended). She told me religion needs to be back in schools and government. I kinda stood there going, er. For you lefties, you may or may not want to support this business; regardless of political affiliation, I still think that they know their stuff and trust their opinion and buying birds there.