Hobby People

It’s not what it used to be, the product selection is getting worse and worse… Seems like they lost their main focus on hobby grade RC products and are shifting more towards toy grade stuff. They don’t even support some of the cars/​planes they sell with replacement parts… Why do they even bother selling it if they have no plans on supporting it! Makes no sense to me. I’ve been coming to this location for a while now and unfortunately I’ve had to deal with the store manager RON plenty of times, the guy is pretty rude and not willing to help most of the time and if he does it seems like if he’s forced to help. Reason for him not wanting/​willing to help out from what I’ve noticed is because it seems like the guy doesn’t really know anything about the products he sells/​manages he relies heavily on the employees for everything from what I’ve noticed (luckily this store has some knowledgeable employees, if it wasn’t for them the store would go under in my opinion). There has also been times when RON obviously wasn’t busy and I’ve asked him for help, but then all of a sudden he becomes the busiest guy in the store and tells me to wait for one of the employees to become free and they could help… Then the guy jumps on a computer and pretends he’s working or starts making signs. Another pretty bothersome thing is that the guys always outside smoking, either in the back parking lot or out front not to far from the main entrance… I’m not a smoker and I can’t really tolerate the smell from cigarettes! It’s a family store, so the guy should be faraway from the main entrance or away from customers cars if he’s going to smoke.

Not helpful at all… they act like they didn’t want to be bothered. Why work them??? Years ago the customer service was excellent. Now horrible! Never again…

These guys were awesome. The helped me troubleshoot my drone for about an hour in store.

The boy and I took a trip to the Hobby People as he received a remote control helicopter and it needed some new propellers. We were immediately greeted when we walked through the door and asked if we needed help… we did. The manager took care of us immediately and found exactly what was needed.
Allowed the boy to wonder freely about the store… oh no… lol he loves this place and we will be back.

Have not been to this place in a long time and decided to go get few things couple of weeks ago. I now know why I stopped going to this place. Terrible customer service. Even their corporate office is useless. Can’t even get a phone call returned. There are other options available for hobbyist that one should not have to put up with poor customer service and crappy products. Had the misfortune of having to deal with Ron, the store manager, who’s probably ideal for this store. Crap managing crap!

Very poor customer service… They guy that is always there on the air toys side really hates his job. He is always in a bad mood and don’t want to help! Go to the other side and get a gas car or something

I go to this shop regularity if I need parts or to get something fixed. All of the employees are really nice and don’t mind helping you find whatever you need.
About a month ago was my little brothers birthday. Both me and my mom decided it was time for him to get into the hobby that I’ve been with since I was about 5.
We walked in and looked around for a while until we came to a draw between two cars. The person that was there At the time told us both pros and cons of each car and helped us picked the best one.
Recently I’ve been here 2 – 3 times a week getting hop ups for my traxxas slash 2wd since I saw they were now carrying the hop ups from pro-​line.
If you’re in the area and in need of getting parts I highly suggest to stop by here.

For a Hobby People, this store is pretty good. Most times that I have frequented this particular location I get good helpful service and advice. They typically have things in stock and I generally leave with what I needed.

I generally only come to this spot without my husband when I’m getting him a gift card. When I’m there with my husband he always gets excellent service. The time before when I went alone for a gift card Lee took good care of me. Today I went to get a gift card and unfortunately Lee was not there but there were 3 gentlemen working and it was in no way crowded but each of them were working with an existing customer, so not a problem I stood near the register after someone that was already getting service from one of the guys. Mind you now there are no other females in the store besides me and the person that I brought with me. 10 minutes pass and I’m still standing there, one guy asks the guy on the one register or computer why he was on there and he replied then proceeded to leave that area getting ready to walk past us, still no one has asked if I need help. At this point I’m close to going off and not getting a gift card because I’m getting annoyed. FINALLY the guy looks at us and maybe sees the look on my face and decides to ask if I need anything. My response lets him know that I just came to buy something and if they want a quick sale it would be wise to take care of me quick. I sort of felt a little discrimination going on because all the men were being waited on and I felt like as a women I was probably out of my element and shouldn’t be there. My husband is a very loyal patron to this store and most all of them know him when he comes in there, he was not happy to hear about the poor service I received. They need to get it together and treat the women that come in there better and practice better customer service.

Cool shop, always full of toys and projects that are actually fun and doable.
Make sure to check out the rockets with the camera!

I visited Hobby People in search of silicone fuel tubing to insulate the handles of my titanium camping pot and pan.
I was very pleased with the customer service. I brought my pot and pan in and the handles were quickly fitted for silicone tubing.
Thank you, Hobby People for a $ 5 solution to keep me from burning my fingers on a hot stove/​pan!

I wanted to buy my boyfriend a surprise quad-​copter. The young sales person didn’t really help me figure out which one to buy and the older asian salesperson didn’t offer to help. Sadly I went with a helicopter a customer told me to buy based on his own experience.

My kids love this place. I think it’s a great place for toys that are beyond the boring stuff in Toys R Us and the teacher stores. Not cheap, but it’s good to see them building something and working with mechanical toys and fixing them as needed.

So I bought the Hobby People LED light set.
I got home and used the rear brake lights which is all I needed or wanted at the time. Few months later I decide to use the other LEDs for another project.
Turns out I was missing some LEDs. They were all bundled together when I bought them so I never bothered to do an inventory check on the LEDs.
I was missing 1 set of white LEDs. On top of that there was another set of white LEDs that was missing the second LED, so it was just 1 LED but as I looked where it was heat shrink and soldered together to join the wires I could see the second LED was cut off at the wires. Either the factory screwed up or someone cut it off for their own purposes. It could have been an employee or a customer that bought it and returned it minus the LEDs.
Lesson learned, if it’s not factory sealed, inspect the contents before purchasing.

Nice shop, and open on Sunday too! I’m getting into rc quadcopters, and though they didn’t have what I’m looking for. Their great service, and willingness to answer my questions, and address my concerns led me to purchase something more suitable for a bigginner to learn on. I’m glad to see a local business run well. It could be that I got the right person at the right time however. I did go back the next day since a wire broke loose from my battery pack, and the staff, though they took care of it without question, wasn’t quite as smooth, knowledgeable, or curtious. Make no mistake, they still fulfilled all my needs, plus it was right at closing time, so they were probably just ready to go home. They have more than earned my future business.

This is what an R/​C store should be, fair prices and a great staff. This is a place well worth the drive !!!

Awesome hobby shop with tons of parts and entry level RC cars. The staff is knowledgeable and helpful the only reason i am writing this as a 2 star review is i race rc and they really do not carry any of the racer level parts and focus on the entry level rc drivers. Also most of the staff is not very familiar with RC racing hop ups and usually are little to no help to me.

I am a plastic modeler. This Hobby People has a decent selection of models and good prices. I do not live that close but I work close to this store. So once in a while I stop by if I need paint or want to browse what they have as far as models.
It turns out that the manager is also a modeler. He is very helpful. I really like this store. It is always nice to talk with the manager as he is friendly and enjoys talking about the hobby.

RC Car
After all these years, I finally got a RC car. The salesperson was very good at helping me decide which car was best for my skill level.

I have recently gotten into a new hobby, rc helicopters. I have never been into a hobby shop before and did not know what to expect. The place is huge. If you can think it, they have it. But the real great thing about this place are the two main guys I have dealt with, Aaron and Ron. They are incredible. On multiple occasions they each have spent some much time helping me, fixing my heli, teaching me, and all around ensuring I was happy with my new purchase.
I love my heli, and I love my new hobby shop.