Scotch Fabric Care Services

Exactly three weeks ago I dropped off a suit and three dress shirts before 8am (on a Saturday) to be dry cleaned same day service. First, they could not dry clean my clothes within the same day as they advertise but they also stained all three of my nice dress shirts. They offered to reimburse me for their mistake which was definitely the right response so I applaud them for their kindness because we all know people make mistakes. But now it has been three weeks and I have not received a check for reimbursement and still had to pay the amount for them to be dry cleaned and then ruined. Not only was I upset that they ruined my dress shirts but also that they have now ignored their mistake and still made me pay for the shirts they ruined to be dry cleaned! Nice people but terrible service and will NOT be going back to any Scotch Cleaners in Lawrence ever again!

Very disappointed, I sent a sweater that I wore while cooking. When I got it back it still smelled like food and a stain had not been touch. I took it back and the woman that helped me was nice and had it re-​cleaned and when I got it back it was in exactly the same condition. Dry cleaned twice and it was like they literally did nothing. I was shocked and not sure what they did if anything. Took it elsewhere and it was cleaned perfectly.