University Cap & Gown Co

really disappointed. our private middle school in walpole massachusetts has used university cap & gown probably since our first graduating class of bss. we not only requested and ordered our diplomas early this year, but we ordered them WAY early — January 27, 2014 to be precise. It is May 30^th. When a faculty member has called regarding our order, our school was told they have many priority orders that were received in March etc. Not only should a business not tell you all their internal details, but they sent their business down the river by doing so when they said priority orders from March are taking precedence. So, a lowly little Catholic school who has given you business for decades and who turned in an order two months prior to these other organizations should clearly not be given any preferential treatment [which we did not ask for] let alone, a first come, first serve basis. when I asked for the tracking number to monitor the extremely late package that is due to arrive today, the same sales person we have also had for years didn’t have it, couldn’t simply have me hold. he had to go to a warehouse to get the tracking number and call me back. I guess from his sales office to the warehouse they don’t have or make phone connections throughout a business day. i asked when he would have the tracking number and his first response was well when i can get there. i said i am supposed to receive an already late package today and i want to monitor it’s progress by the moment. he said well i have to go there anyway so hopefully i can call before noon.
As most schools do, we operate during school hours. finding out at 12pm or after that our package may not arrive is not an option for return business next year. I cannot believe they did not apologize to the faculty member they have dealt with here for over 12 years during any of the 3 phone calls he made to uc&g. NOR, can I believe he wasn’t instamatically apologetic to me as soon as he heard what school I was calling from. For this type of graduation service, there are 11 companies within the new england area which offer the same service and very similar qualities within the same price range.
It is not only youths of today who have a problem taking ownership and being humbled. It stems from persons who are of parent and grandparent maturity who don’t have the social skills or business etiquette to sincerely straight out apologize. very disheartened.
my recommendation will be to move on from their service after this year of pause, wait and no customer service.

It’s 5 years later, I’m a faculty member, and I’ve worn this gown three times, most recently this week. The gown makes me look like I weigh 50 – 75 pounds more than I do, I take up an enormous amount of space while wearing it, and I hate seeing pictures of myself in it. I have a picture of myself with my colleagues, and I take up more room in my gown than two of them put together.
I am glad that I own a gown because it’s convenient, but I can’t believe that I paid $ 375 for a gown that makes me look obese when I’m not. There are no side seams, and the sleeves are gathered into the body of the gown, so it would not be easy to alter.
It looks like they gave me a gown that was originally for someone who was much taller than I am, and they just hemmed the bottom and shortened the sleeves. The gown fits my husband (5″ taller) perfectly, other than its length and sleeves being too short for him.

I currently work as an office manager at a university who used University Cap & Gown Co to order our honor society cords.
I’m not familiar with pricing at other companies, but these guys were super cheap! The material is strong and sturdy.
Let’s talk about one of the only reasons why I am so /​extremely impressed: I ordered the material on a Monday morning and received everything within one day. These guys clearly have great customer service. I would definitely use, and recommend!