I was astonished at how poor the customer service was at this location. I made my order online and scheduled a pickup time for an hour after my order was placed. When I arrived, my order was not ready. Seeing they were busy, I didn’t mind waiting. Kyle, the girl making pizzas was horribly rude to her coworkers. She was yelling and cursing at them. At one point, she yelled at the younger gentlemen about giving a pizza to the wrong customer. He asked for the pizza back and set it on the shelf. She realized she had made a mistake and the pizza went to the correct customer. She never offered an apology to the customer or her coworker. She also made rude comments about the phone ringing and said«they can all just quit calling and go somewhere else.» Her rude behavior and attitude continued throughout my entire wait. I also noticed she was handling phones, pizza boxes, and trash without ever washing her hands or wearing gloves to make a new pizza. She caused a major hostile work environment, and a very uncomfortable experience for customers. I will say the food was delicious. But, I will no longer support this location until they get managers who know how to respect other people.
Garrett S.
Rating des Ortes: 5 Newport, KY
Pretty good Domino’s if you ask me. I’ve only ordered from here less than 10 times in the last 5 years but they never let me down with my complex pizzas and sandwich choices when I get that craving for that greasy Dominos flavor.