MoJazz Hair Salon

Madera is horrible! I made an appointment at her salon, never been there. I had to change the appointment several times because first, I had no one to keep my 2 year old. Second, I had to move out of my apartment. So I changed my appointment and left a message saying I was intending to reschedule because I did not see a place on her manage appointments page that allows you to reschedule. I receive several text messages from her saying to call her. I call her back immediately and she spends 4 minutes and 33 seconds on the phone telling me how I didn’t properly call to cancel my appointments, how valuable her time is, about people making bogus appointments and about how she should charge me a $ 25 fee but she’s not going to this time. I sat there while this woman felt the need to scold me like a child and treat me like I was stupid directing me to places on her website, for not calling to cancel an appointment when I left a message on her website saying it was my intention to reschedule my appointment. It was incredibly unprofessional to call a potential client and go off on them on the phone and even though I apologized repeatedly, that was not good enough. She continued to talk about how I should have seen how to properly cancel an appointment and how she is losing money if someone does not show up. Completely ridiculous, unprofessional and unnecessary. I don’t know how she does hair, but I know she is very disrespectful and again, I apologized multiple times on the phone for not properly rescheduling appointments according to her. Very bad businesswoman.

Trenessa is an AMAZING stylist and such a gem! She was VERY accommodating and catered to my need to get in and out so that I could get back home to my family. She took great care of me while I was there and she educated me on how to take care of my hair. She was able to «fix» my hair (that I thought was terribly damaged and would have to be cut off) with a simple mild relaxer and some trimming here and there. I LOVE my new look! It’s only been a couple of hours since I got it done and I have already received many compliments! Thank you so much Trenessa and the rest of the staff! God bless you all!

I used a Unilocal deal back in December 2012. I received a silk press. My hair was nice. Went to old location. The salon definitely needed some TLC. Wasn’t impressed enough to remain a regular customer. Maybe the new location is better.