Flowers by Ramon

I received a beautiful bouquet of roses that had a small issue. I called the store right away and they were very concerned and accommodating. Probably the best customer service I have received in a long time! They are very easy to deal with! Good customer service still exists! Thank you

My mom was looking around at Ramon’s when my little sister needed to be changed the worker was accommodating so my mom had to change my sister on the floor (there was a mat that my mom brought) she was very fussy!!! WORST EXPERIENCE EVER!!!

I ordered flowers for my mom for Mother’s Day from Ramon’s House of Flowers in Lawton, Oklahoma. I chose the *upgrade* option when I placed my order because I liked the bouquet and wanted it to be big and beautiful for Mother’s Day. Sadly, they were not even close. They looked like something that had been picked out of a field and dropped in a vase. I called… and was told that they would be picked up and «corrected». Not only was the florist rude… the «corrected» version is not much better and still not even close to what the on-​line picture shows. This is a very big misrepresentation and a very big disappointment. I tried calling a second time to complain but the number for this florist is now «disconnected» (it has been less than 4 hours since my first phone call to them). I am dissatisfied beyond words and can’t believe I paid $ 80.00 for the joke of a bouquet that was delivered.

I was making a gift basket for a small family and needed to put something in the basket for the husband. I decided to stop at Ramon’s because it was in route to the office. As soon as I walked in the door I was greeted. I asked the girl if they had any gifts for men. She showed me a few gifts they had and suggested gourmet food for the basket. I found the perfect candle for his office and also chose some of the gourmet food. As I was waiting for her to go to the back to get the sausage and cheese, I observed the store. The quality of the gifts being sold was excellent and a there was a big variety to choose from. However, the atmosphere was more of a mom and pop store. Everyone was very helpful and an older gentlemen was giving out flowers to the customers for free to get rid of them instead of letting them go to waste. Great store, great atmosphere, helpful people.