Nielsen’s Frozen Custard

Just found THREE (yes 3) hairs in my frozen custard. Then when I went back up to tell them about it the staff did absolutely nothing to compensate for the fact that I had just been ingesting hair. They didn’t call the manager over or offer to refund my completely full ice cream. Will not be returning.

This place has the best custard. If that was all we got, this would be five stars.
My wife and I went here for the first time tonight. We got the custard mixed with snickers for my wife and strawberry for myself. These were awesome. Can’t say the same for the food. I got a double bacon cheeseburger with onion rings on it. The patties were the preformed, frozen, cheap ones. Bacon was paper thin and it lacked flavor. My wife got the «finer things» sandwich with turkey, avocado and cream cheese. She added bacon. It had good flavor but was basically a waste of money for how little avocado and bacon were on it. It COULD have been amazing. The fries were okay, but could’ve used more salt. If you’re going to go here, stick with the custard. Everything cost $ 30 and we felt like we didn’t get much for our money.

Great custard, and pretty good old fashioned burgers. 4 stars is due to them only taking cash. Join the 21^st century guys!

We love Nielson’s in SLC and came here for our fix but couldn’t even get one because they don’t take debit or credit cards. But hey, if your Granny goes with you you can pay with a check! Get a card reader and we will give them a 5!

‘Concretes’ which are essentially milkshakes made with custard are AMAZING. All other food is typical diner/​fast food quality, but for ice cream it’s the best in Utah. Don’t expect amazing service — always a rotating cast of H.S. kids. TIP: they have a drive-​through which is preferably on weekends as it gets very busy.

I love this so much. Best frozen custard in the state of Utah.

Only one word is necessary to describe this place: delicious! The wait sometimes is longer than you’d expect for a small ice cream shop, but it’s well worth it.

Haven’t been in for a while. Went here and had a great experience. I ordered an oreo concrete and loved it. Maybe they take forever when I order food. I came here because the bountiful location currently doesn’t take credit cards. I was worried I would have a horrible experience but I didn’t. They were fast and nice and I am glad I came.

Happy Nielsen’s Friday! Not so much for us… We just barely got home from ordering our favorites, two concretes, one — Cherry Chocolate Chip and the other a Chocolate Peanut Butter with Cookie Dough. And to our misfortune… BOTH under the rim. Now, I understand that it’s Friday night and it’s a busy night… But we dish out thirteen bucks almost EVERY weekend and this isn’t the first time we’ve seen these results. But it will be the last. We don’t mind paying thirteen dollars for a well put together signature over the rim Nielsen’s concrete… But it is too much for the inconsistent inch under the rim even when MELTED concretes we have been getting.
It really is a shame because we have been faithful Nielsen’s customers for years. Concretes are our favorite treats. Maybe it is a new standard, but I doubt it considering the Highland, Bountiful, Las Vegas, St. George (yes, we have been to each of them) still serve to «higher» standards. The taste is there, but please let us know when you are serving above the rim again. Today is a sad day…

Bought 2 pints today ftom Btfl store and while the texture was custardy the flavor was off. Both chocolate and vanilla tasted weak but the worst thing was they tasted old… very old. Not worth buying today. Sad because I’ve had good products before. Actually, this was my first visit back since I saw an unsanitary situation a couple years ago and now with the bad tasting custard from today I think I’ll skip Nielson’s in Btfl.
The drive thru gal was super friendly and efficient.

We have made it a tradition to stop here when we’re in town visiting family. The concretes are very good. The Bountiful store is also good, but we usually go to this location because they accept debit/​credit cards. I’ve never tried any of the other menu items.

Frozen custard was awesome. I had the chocolate custard with cookie dough. The cookie dough is actual cookie dough not those prepackaged cookie dough balls. So good!

We just had the custard and are pleased to say it was wonderful! My nephew got the concrete and it didn’t come out with the rest of the order but it was the holiday and there were only two workers so no worries on that front. I will say that inside the location it is very loud and you can’t have much of a conversation without yelling. It is not a romantic. Date-​night scene. When the custard machines are running it is even more difficult to hear. I have never eaten anything but the custard at Nielsen’s. I go there for the custard! So rich and creamy… Yum!

Love the Nielson’s in Bountiful. Kind is disappointed when we visited the Layton store. Shouldn’t they be the same? Hamburgers didn’t have any flavor. Weird cause we eat at the Bountiful store on occasion and always love it.

its neilsen… fat central USA

The best frozen custard ever, I had the strawberry and cheesecake double topper– you would never think of real smooth cheesecakes bites in every bite you take but there is, the strawberries were nice and sweet in its own sugar syrup with vanilla custard. Simplest treats oh so amazing like two desserts in one! Excellent. Hubby had his double topper also chocolate custard– with brownie he was in heaven. Son had his classic single topper with Oreos didn’t hear any word out of his mouth the whole time enjoying. And last but not least mom had chocolate custard with strawberries. Divine.
Grabbed a menu they cater.
Sandwich are 8 in very decent prices, next trip were going to try. Cuse they have burgers and hotdogs too.
5 pointer out of this world
Service was good too youngsters were polite and professional
Fantastic place. Bravo Nielsens!

Best custard! It’s awesome!!! I love it!!!

Nielsen’s Frozen Custard is simple put, the creamiest heavenly treat made on this planet! I have eaten concretes since I was a kid and I refuse to pass up ANY chance to get a treat here. My personal favorite I’d the Bear Lake Fresh Raspberry Concrete (which is custard whipped with fresh raspberries until it is SOLID and it takes 2 people to eat one). Gotta try one. Best $ 5 ever spent and worth every calorie!!! (the fries ain’t bad either)