Calder Urgent Care & Family Practice

They never seem to treat the issue that I have come in here for. Myself and family have been here on 4 or 5 different occasions and every single time (completely unrelated illnesses) their «solution» is to administer a steroid shot.
I came in today for a swollen, red eyelid that has persisted for a week and a half. My PCP had no appointments available so this was my last option. The nurse practitioner that saw me (can’t recall her name, she has black hair with pink streaks in it) flat out said she didn’t know what it was to me and that she could give me a steroid shot. I told her that’s unacceptable, I came here to be treated and to send someone else in. She had an attitude and asked what solution I think I should receive. I told her, «I’m not the doctor and if I was going to treat myself I wouldn’t have came in today» to which she responded, «well that’s exactly what you’re trying to do.» Completely unprofessional. Don’t get an attitude with me just because you don’t know what’s wrong with me and want to give me something I don’t necessarily need and/​or likely won’t fix the problem!
She sent someone else in (short blonde hair) who was much nicer in general, but I honestly will just try to avoid this place at all costs from now on. They don’t seem to care about what is actually wrong with you so much as getting you in and out.

Not sure why all these bad reviews are on here. The office isn’t very fancy and much of the equipment looks pretty basic, but other than that, the service is awesome! They’re open 7 days a week… which is great because I don’t have to miss work to go to the doctor. The couple of times I’ve been here the wait has been short and the staff has been very friendly. Both times I saw a NP, which really doesn’t make a difference to me. The office bills my insurance as a primary care so I only pay my lowest copay. I’ve been very satisfied with my visits here and would highly recommend going here.

No Doctor. Run by Nurse Practitioner. Very expensive. Got sinus infection and prescribed antibiotic did not work. Beyond Tude.3

If I could give this place zero stars I would. The staff is NOT trained well including the physician and NOT.professional. This place only have one physician and the wait was forever. Upon arrival it was only five patients in the waiting room and we ended up spending over four hours for zero care. Please DO NOT go here. It’s much nicer urgent care’s in the area.

I’m going back to Calder, to Calder, to Calder. I’m going back to Calder.. .yep.. .Kevin Prince is amaze!

If I could give ZERO stars I would. Just waited there for 3 hours and still never got seen. And this was for the Nurse Prac. Kevin, not even a Doctor! When I got there only 5 pts in the waiting room so thought it would go quick. Nope! 2 hours in the waiting room and 1 hour in the back. I asked for a refund and I left. Came home and still sick as a dog.

As far as medical clinics go, this one isn’t bad. It’s clean and they’ll get you in pretty fast, but they aren’t very friendly and they are a little bit unprofessional at the front. The folks in the back were nice enough though. My biggest complaint with them is that a friend of mine had a DVT and they completely and totally missed it and she ended up having a pulmonary embolism that didn’t have to happen. She was admitted to Mainland hospital in Texas City, but the PA read the report and was going to release her and we asked about the report, and they went back and re-​read it and said we were right. But if we hadn’t questioned them, she was going to be sent home with an active DVT. It was crazy.
I took my son there as his primary care (he was 17 when he started going there), and they are extremely expensive for primary care, even over and above insurance. For an urgent care facility, I’d say they are okay for minor emergencies, but I wouldn’t recommend them for primary care at all.

We brought our four year old son who just punctured his lip when he fell at the playground into Calder Urgent Care today. He was bleeding from the hole in his lip pretty bad but with pressure we had it under control before we arrived. We filled out the paper work and when I returned to the front desk to find out how long we might have to wait and one of nurses acted like she could care less and the other shoved four fingers in my face and with a rude tone told me that we had four patients in front of us and that it might take an hour of more. Well we all know that’s not going to work with a four year old boy who is in pain. I went back to my wife and while sitting in the lobby we looked up another Urgent care place and we found one right down the street. Elite Care took our son in less than ten minutes and had several stitches in his lip within thirty minutes. Calder should take the «Urgent» and the «Care» from the name of the place and just call it Colder instead of Calder.

Seriously, I have been waiting for 1 hour and 45 minutes with all these sick people. They need more people to working, that know what they are doing!!! I am sick and I should have just gone to a redo clinic at HEB. this completely offended by this wait