Crate & Barrel

My mother-​in-​law bought a bedroom set, office desk & chair, bookshelves, day bed and tv cabinet for her 2^nd bedroom from C & B. She also bought a liquor cabinet, 3 living room chairs and another larger tv cabinet plus a small glass topped dining set with 4 chairs and a small glass side table which matched the dining room set. In all her purchases were probably over $ 10,000 from C & B. As her son-​in-​law, I assembled most of the furniture when required but some pieces such as the dining room set and side table were delivered & set up by C & B.
The quality and expectations of what she received seemed fine until mother-​in-​law passed away this summer and we moved her furniture to our home to see what we might want to keep for ourselves or get rid of. My wife had also always loved C & B and she especially liked several furniture pieces, the liquor cabinet, the glass topped dining room set, and the small glass side table.
When we were moving the liquor cabinet, one end of cabinet was dropped 5 inches to the ground and it broke apart into several pieces. Seems the $ 500 liquor cabinet was most made of particle board like you find in most discount stores except I have never had a piece of furniture break apart like this did from supposedly high end furniture store. Next when we got home with the glass dining room set and the glass side table, we found out that the chairs were ebony color as ordered but the bases for the glass dining room set and glass side table were dark brown, not ebony as they should be.
Now it has been awhile since these items were purchased and the color difference was not noticeable in my mother-in-law’s apartment, it is noticeable in our more well lit home and we plan on keeping these pieces for many years as we have done in the past with furniture we have had handed down to us.
We contacted C & B to inquire what could be done about these issues as these items were still available for sale in C & B online catalog. I called about the mismatched dining set and table a couple of times and was told a manager would call back and they never did. My wife called about the particle board liquor cabinet and was told, what do you expect for $ 500 this is low end furniture, perhaps you should have bought a more expensive liquor cabinet made of better building materials.
The lesson learned is when shopping at C & B ask what the piece of furniture is made of. Is it particle board or a much stronger building material? What kind of warranty does this furniture have?
And if the furniture is the wrong color and does not match will C & B make it right? After all isn’t that what you paid for at a high quality store like Crate & Barrel? I know my mother-​in-​law would be disappointed if she had known this when she was living.

BEST STAFF EVER FOR A FURNITURE/​APPLIANCE STORE.
Don’t let the high prices detract you from an awesome store, the trade off of these high prices mean high quality purchases and AMAZING customer service.
The cashier that was ringing me up for a Wedding registry present that I was purchasing went above and beyond to make sure that I had the best deal, best choice, and also showed me all that’s available.
I had needed for mason jars to be engraved and he went above and beyond his scope of practice of being a cashier and went online in their computer to find me a place that can do engravings while also showing me their array of mason jars that could be used.
He also brought up special offers and made sure that the item that I was purchasing was eligible and rung up for the special offer so that I would get the most savings!
I feel horrible for forgetting his name, but he was a tall younger fellow that was super friendly and nice! Everyone in the store, was I’m sure really nice, but he was the one that went to make sure that my shopping experience was fulfilled and great!
Happy Shopping!

This is one of my «Go-​To Stores.» I like the selection, the price and the décor. I guess I like contemporary décor. And I love setting a beautiful table. It makes the food so much more tasty to eat with my eyes as well as my tongue and stomach. Grin Today I bough my Aeropress coffee filters. I thought I’d have to order them from Amazon… but the Aeropress has gone mainstream. Yes, small purchase, but I did a lot of looking and walking around the store because it always intrigues me. That’s why it’s a «Go-​To Store» for me.

Let’s start with this, if you are getting married and don’t register at Crate & Barrel, you are an idiot. No caveats, no nothing. Plain stupid.
Crate & Barrel has pretty much everything you need for your house as long as you are willing to pay a decent amount for what you need. It isn’t expensive, in the grand scheme of things (It’s not Design Within Reach expensive) but it’s not Ikea either. You will pay more but you will get a really good quality product for the price you pay. I’ve never gotten something from Crate & Barrel home and been disappointed with how quickly it broke or anything like that. They make stylish things, they make them well, and they sell them for a fair price.
The store is bright and the staff is always friendly.
Put it all together, you have a really, really good store. And by the way, keep an eye online at their clearance deals. Some really good deals to be found there.
If you are furnishing a new home, looking for a wedding gift, tricking out your kitchen or dining room… Crate & Barrel should pretty much be your first stop.

I love this place for when having to get a gift off a wedding registry. They make it so easy. I have always been helped right away and the staff is very helpful when picking items off the registry. Best part: they wrap (box) it for you. Every time I have been in and out in 15 minutes.

The salesman helping me pick up an item I had purchased online was unnecessarily condescending. It’s too bad he was the person I worked with, the woman who greeted me was friendly and had a smile. Not the best experience.

I don’t know what I was expecting when I walked through the doors of Crate and Barrel, but this was a cool store. You always see paparazzi photos of celebs with their Crate and Barrel bags, so I was curious — just what kinds of crates and barrels are these people buying? So lo and behold, here I am, working in Leawood one day and I decide — tomorrow I’ll be a celebrity and check it out. Much to her dismay, I drag Unilocaler Mom with me to see just what treasures lie with and am pleasantly surprised.
Make no mistake, this store is full of sleek and modern furniture, but there are also shelves FILLED with all kinds of neat kitchen gadgets for prices that are on the higher side of decent. I loved the special seasonal items that were featured just inside the doors, and I don’t think I’ve seen that many styles of drinking glasses in my life. The furniture upstairs was beautiful and modern (I may or may not have salivated over some of it) however, some of it seems a bit overpriced. Although, considering the location, I’m sure they don’t have any problems with customers who can’t afford it.
My favorite section of the store was downstairs with the kitchen supplies and tableware, all of which seemed pretty reasonably priced for being top-​of-​the-​line.
End of story, I’ll be spending some legitimate cash here in the future as I hadn’t planned on shopping that day. Prepare thyself, Crate and Barrel. I’m dangerous with a credit card.

If Crate and Barrel doesn’t sell it, you don’t need it. The biggest knock about this store from those who have never been there is that it’s overpriced and yuppified. In reality, Crate and Barrel often has better products and better pricing than most of the big box stores. Need a potato masher? Skip the local grocery or box store and come out to C&B. need to register for your upcoming nuptials? This is the place to shop.
Whether you are looking for furniture (which can be a little pricey) or random kitchenwares needed to complete your collection, Crate and Barrel offers a little something for everyone.
Staff here are always friendly, willing to help, and will bend over backwards to get you the product you are looking for. Crate and Barrel employees take a page out of the Nordstrom book of customer service — any time for any reason. They are some of the nicest employees you’ll find around the metro
Don’t miss a stop here if you are in the area. It is nearly impossible to walk out of here without something in your hands. Avocado slicer to pinot noir stemware, Crate and Barrel has you covered.

Someone had told me they had the best catfish and cheesy potatoes around, so I was driving by one night and decided I had to check it out. This place is A LOT nicer than I thought it would be; extremely modern. I went in and found a table, but I just sat there for over 20 minutes without anyone taking my order. What terrible service! But I did buy a very nice set of salt and pepper shakers.

Zombie Apocalypse Survival Guide, Chapter 2: Finding a Home Base
If you’ve survived the first few days of the onslaught of zombies, congratulations! You did much better than all of those suckers who are now trying to eat your face. But now it’s time to answer some important questions. One of those is «where should my gang ragtag gang bunker down?» It is the opinion of this author that you should find a nearby Crate & Barrel, because let’s face it… you’re probably not going to make it, so you may as well feel as swanky as possible during your final days on Earth.
That’s right, I love C&B so much that I fantasize about doomsday scenarios that would allow me to live amongst their glorious furniture, well crafted and at once modern and classic. I would wrap myself up in their soft, luxurious linens and drink from the hand crafted glass-​wear, paradoxically both delicate and sturdy. I would host my remaining friends at a perfectly appointed table, mixing and matching their china patterns, and serving out of tasteful and functional platters. I want to live a C&B life, if only for a few days.
The BF and I are getting hitched and decided to register here. The process was smooth as can be and so much fun. The salesfolks were quite helpful but in no ways overbearing and didn’t pitch us really hard like some other chains that i’ve been warned of. Plus whenever anybody buys something from your registry, they automatically mark down who bought what, and where they live. This will make thank you cards a piece of cake!
It’s not often that I gush all over chains, but I wish that every shopping experience was as glorious as my visits to Crate and Barrel.

Registered here with my wife before our wedding. The staff was extremely helpful! They were always willing to offer more information and helpful advice.
The store items are nice and that is reflected in the price. I love to pay for great service and that is exactly what you get at this C&B.

Ya know, after registering for my wedding here… this place just gets better and better. Compared to a terrible experience at the Bed Bath & Beyond in Olathe (which is likely a corporate thing and not related to the people at that location itself), Crate & Barrel is so incredibly wonderful when it comes to taking care of bridal registrants. And you get a little gift after you sign up!
So, the process is simple — approach an associate, get a «gun», get a quick 5 – 10 (at most) minute walk around, and you’re let loose. Zap away to your hearts content! At the end, return to a station, «download» your items, set up a website (very quick and easy), return your gun, get your gift, out the door.
I highly recommend doing a registry here. For one, a lot of the stuff is the same price as other places (despite the thoughts of many people who don’t ever come here), and the quality is great. AND the customer service is great.

Service, service, service.
I could review the C&B merch, but I feel that’s been done by the other reviewers. I want to tell you about the service.
I came in looking for a specific type of floor lamp that I had in my mind’s eye that C&B carried. As it turns out, they *did* carry it but it got discontinued 1 year ago. Not deterred, the man waiting on us went on a search rampage through variant models and nationwide stores. I left with two phone numbers of stores on the East Coast and SKU #s. Now that’s service. And that will bring me back next time.
Excellent and lovely store design for a city so committed to looking like everybody else.

Love, love, love, love.
I stopped in looking for a coffee table with specific dimensions and the lady who helped me was a breath of fresh air. She knew where everything that would meet my requirements was and walked me through the store without being pushy, she continued to be helpful and friendly even after I let her know that I was only browsing for options since my husband is out of town. It was an enjoyable experience and I found a few suitable options to consider.
Even if I don’t go back for the coffee tables, I will definitely go back for other pieces.

If you do not love Crate and Barrel you don’t have a pulse.
They recognized that modern clean design is desired not just by the elite, but by young and old, rich and poor… well, you know what I am trying to say. They filled a void in the market!
This place is for everyone. I challenge you to walk in here and not find something you need. Office accessories, storage containers, french cookware, chaise lounges, wine glasses, vases, seasonal décor, candles and lamps all peacefully coexist. Stop in once a month and be inspired!
Dear Crate and Barrel, please open a CB2 in Kansas, so that I can stop purchasing all my Christmas decorations online!

What a hardware store is or a nerdy «microcenter» store is to a man, is what this store is to ME!!! I can just hang out in this store and look through everything!
A little pricey yes, but man I cant keep away! It gives me great ideas for decorating, and since im a kitchen gadget person, I spend way to much time and money on their kitchen gadgets.
Service is always friendly, and helpful.

Walking into Crate & Barrel is like walking into the land of possibilities. All the dishes, glassware, kitchen gadgets, cookware, furniture… when I walk into this store, I start thinking of all the cool things I can do to my condo.
Which is a problem since I’m not a wealthy princess who owns her own country.
Clean store and unobtrusive staff. I hate browsing a store and having sales people come up to me every 2 minutes asking if they can help me find something. Just be there if I need to find you, ok?
I manage to find something I desperately need (and didn’t know it before I entered the store) every time I go here. That could be a bad thing, but the items I have purchased have endured and are all constant fixtures in my place. It’s my go-​to store for anything home related. The dishes and kitchen items are especially affordable.
Parking is plentiful and it’s surrounded by all the Leawood/​SOJOCO shopping you could ever need so make a day of it!

This place is big, bright, and full of wonderful gifts for the kitchen, dining room and bathroom. I love the sales staff here everyone is very kind and will take time to show you around and if you are looking for something in particular they will do there best to get it to you.
The location is easy to get to and the parking lot is wide and deep. Plenty of other shopping in the area but this place just makes you feel welcome.
There isn’t a negative I can come up with for this store or the chain.
Their housewares that are made for them are all very affordable for the quality that you get and are well constructed.
Great place to shop for a holiday gift for a loved one.

Clean and classy, this store is dangerously full of many, many ways to enter the poor house.
Everything from place settings and cooking goodness to modern furniture and home décor. If you’ve ever wanted to imagine you were a sleek, clean-​living loft-​dweller, this is the place to shop.
Their defaults seem to be clear glass with simple, elegant lines, or white and square. Either way is ok in my book and would look in, well, just about any household really.
The floorplan is a bit cramped for my liking, and in a store full of fragile bits, that’s not a good thing. A few too many moments of tight squeezes and timed approaches with on-​coming customer traffic for my liking.
That said, if I ever trip over large piles of disposable cash or I find myself living in an ultra-​modern abode, I know exactly where I’m going first for all my furnishings.

Furnature so sleek and awesome, I just want to straight up move into this store.
The prices are a bit oppressive and extreme in some cases, however they aren’t as bad as Nebraska Furnature’s «top tier» furnature. Everything here has awesome lines and creative coloring.
On the first floor, there’s a huge variety of kitchen items. Everything from $ 1 martini glasses (Which are actually pretty awesome looking) to wine preservers and high quality wine glasses.