The Polite Plumber

Had a leak in kitchen. Turns out it was water pressure problem. Tony from polite plumber was very friendly and took care of the problem very quickly.

JOB: I was looking for a plumber to come in and re-​route a heating pipe I discovered in a wall I was modifying to create a «pass-​through» from the Kitchen to the Family room. I knew the pipe needed to be cut and rerouted as well as the heating system needed to be purged.
Willy showed up on time. He showed up just in time before the last plumber was leaving. They talked for 10 minutes or so… Probably to discuss the job IMO.
Willy used the term «Magic» quite a few times describing how the job was going to get completed. He would not quote me on the spot. He said he had to refer to his book of prices.
Willy told me he would email me a quote before the end of the day. Needless to say I received the quote that evening after I emailed him asking for it. He split the charges which I asked for. Here was his quote: (Don’t even ask what is the 99.00 for the Home Care Club is for. Willy never replied when I asked him.)
«HOME CARE CLUB 99.00
DRAIN HEATING SYSTEM. IN APPROVED LOCATION REROUTE ½» HEAT LINE WITH ½″ HEAT PEX. REFILL AND PURGE SYSTEM 632.00÷575.00
OR– REFILL AND PURGE HEATING SYSTEM 235.00/205.00″
I find it curious that Willy came in just under the other Plumbers quote. The other plumber quoted me $ 800.00.
Make sure you get estimates.

I have used this company several times. Extremely polite, like the name says, over the phone. Unlike many contractors, they provided an exact time range for arrival and called when he was on the way.
Upon arrival, Paul scoped out the job and gave a quote. The Polite Plumber runs a lot of coupon specials which you can Google and this chopped $ 30 off the price. The price was a little high but the work performed is excellent quality. I would rather pay a little more for a plumber that knows what he’s doing versus one that doesn’t.
He identified the issue, showed it to me, then fixed it. He also replaced a kitchen faucet in a small fraction of the time it would have taken me to do it.
These are my go-​to plumbers. You can’t go wrong with these guys.

I was very very pleased with this company. THey answered the phone and made an appointment right away and actually showed up. I have had bad experiences with other plumbers that don’t show up.
Kim was very pleasant and helpful and James came on time and was very courteous. the pricing was very fair.
I highly recommend this company!!!

I called the polite plumber this morning and spoke with kim, she was so friendly and went way above and beyond to help me, she was fantastic, i am someone who never writes reviews but i just had to this time. THANK YOU! KIM

The Polite Plumber is fantastic. Willy came for an estimate on several issues. He calmed me down and gave me a reasonable price. The work was done on time and very neatly. I trust them with all my plumbing work. Kim, in the office, is always a joy to deal with.

Think twice before calling these plumbers. They don’t seem interested in solving the problem on the first visit. I have had them at my house several times now and still no resolution to my problem yet they have no problem charging and over charging.
Everything costs twice as much with the polite (not so polite) plumber. Don’t waste time with this plumber. It seems like the bigger the website, the worse the service and the higher the cost! Too bad I can’t give zero stars!