Trident Collision Repair Center

If I could I’d give zero stars! These guys are very unprofessional crooks who have tried to rob my insurance and me the whole way. A simple trailer repair has taken them 4 months and I find out it is completed by notice of lien on my title. They didn’t even call me to tell me the job is done! They are also trying to charge me for $ 1500 dollars in storage fees when the trailer has been at the shop because they were having trouble ordering parts. I’m in the process of taking them to court. They are sneaky underhanded theives!!! Please don’t do business with these guys. They are practically con artist the way they have treated us! There are way better business out there and you could save yourself a lot of trouble!
(This is the first review I have ever written because I feel I should warn people of a business that does these things. I am appalled!)

Peter and his team has done it once again! I installed some vinyl racing stripes on my Mustang at home. The unfortunate problem with Vinyl, is it doesn’t last. The stripes were destroyed with-​in a year and the surrounding factory paint was starting to oxidize due to it’s age.
So I found myself back at Trident with another project for them. The Mustang was brought in on Monday, and was finished by Thursday. During those quick four days, they had completely redone my hood, roof, and trunk. They fixed a bit of wear and tear on those pieces, added the stripes and fixed all of the horribly oxidized paint. They also painted all of the removable plastics in my Mustang to match the stripes.
Trident does not disappoint, what-​so-​ever, and I am extremely particular about the way may cars look. My 2004 Mustang turns more heads than a brand new one and I will continue to return to Trident as I have since 2011.

Trident does not stand by their work, and hung up on me when I questioned their work. Very unprofessional. I brought my car in to have the hood painted, they told me one day. Well, after numerous phone calls and promises I get the car back a week later.
The car had lacquer thinner drops on the hood so I just wanted that removed, and repainted. Well. they said they had to re-​primer the car (they didn’t. the marks were all still there) the really bad part was they painted the hood the WRONG COLOR.
When I called to ask about the color I was told that I now had to match the fenders… so I had to paint my fenders the wrong color? I showed two different body shops what was done to my Jetta, and the story Peter gave me… and they laughed. I was told that they used the wrong color, and fender matching is unnecessary just repainting the car with the right color.
When I asked Peter about repainting the hood with the right color, he told me to take it to another bodyshop and hung up on me…
If you treat others like this you will not be in business very long. I was a little shocked that he changed faces so quick.
My assumption is that Peter knows they did a poor job the hood. It wasn’t a big job, but it makes a big difference on a car. I had to call after 4 days to see what was going on, I was told they are working on it and want it «Perfect because I am a perfectionist» I understood and waited patiently. Well when he brought the car over the car was dusted which I believe was his intention (So you wouldn’t notice the horrible mismatch)
Long story short, if you want a business that will stand by what they do, keep looking, if you want a good price and a gamble with work quality then you have found the right place!

I came into doing business with Trident after my 2003 Audi A4 was hit and ran on. My whole left quarter panel was destroyed and my front bumper was twisted. As I only have liability and they ran while my car was parked out in a street while I was at work (great I know) so I was forced to pay out of pocket, I went to two places before coming here and the first shop quoted me… thousands of body repair and work and paint. Claiming they had to repaint the car to make it all blend together and said they only usually work on really really high end cars and are booked for weeks. Terrible. I went to a second shop for a second opinion, they quoted me much less, and eventually gave me Peters number at Trident and told me to go visit him, he gave me a GREAT price, in the hundreds, thousands less than the first place, and I’m so glad that I went with it. Peter took me around my car and told me what he was going to do, it took him a day and a half to finish the job, and the other two places said it would take week (s). The paint matched EXACTLY, with out having to paint any other pieces, he made my bumper look correct, washed the outside and inside! They even offered complimentary rides to and from. If you’re worried about low prices and not getting the job to match, Peter and his team will take that fear from you, all I got was quality work and service. If I ever need body work I’ll be coming back and refering them to anyone who needs it.