Jay’s Electronics

If I could give 0 stars that would be genorous. I purchased the ge profile stainless steel package from jays spending $ 6200 after after the salesman Carl explained to me and my wife that they have been around a long time and always back up what they sell me being originally from Levittown and would rather buy from them instead of the big box stores to get the personal touch after having the appliances delivered the refrigerator worked properly for 2 days and for no reason at all the water dispenser stopped working I then called jays and the immediately said we do not take care of appliances sold and gave me GEs phone number. I then called ge and was told I would have to wait 2 weeks for an appointment. When the repair man finally showed up he did a couple of tests and said he would have to order some parts and the next appointment would be in two weeks. Now I was quite disappointed in that my brand new refrigerator was basically a piece of garbage I called jays again and spoke with another salesman who explained to me that in his exact words «we sell sh@t» and will not do anything for me the next morning I look into the freezer and see 2 inches of frozen water at the bottom called jays again and spoke with the owner explained the situation and told him I would like to return this defective unit and want it replaced for one that works his response was the same as the salesman he can’t do anything for me and couldn’t afford a return. Now this was not the response or attitude I was expecting or deserved I just wanted the appliances I spent 6200 on to work properly not to much to ask. Now when the 2^nd repairman showed up and did his diagnostic checks he explained to me the last guy didn’t know what he was doing and he needed to order more parts and they would take another week to get here so it’s been over a month with this refrigerator water dispenser does not work ice maker does not work and water drips into the freezer making sure there is always frozen water at the bottom jays refuses to help and why would they they already have my money and the repairman from ge are basically incompetent so my advice to anyone looking to go to jays in Levittown stay as far away as you can go to best buy, pc Richards Home Depot there’s a reason these stores are everywhere they stand behind what they sell unlike jays who treats their customers like garbage so do yourself a favor and do not go anywhere near them