Quality Inn Levittown – Bensalem

I accept that I have to give this place at least one star… Because I wasn’t actual raped or murdered overnight. I booked online, sight unseen, after a long day of travel, and my regular place wasn’t available, BIG MISTAKE! The entire experience was just weird. One staff member seemed ok, but the others looked and acted more like loiterers. The place stunk like formaldehyde. The carpets and linens were stained and gross, the tub was RUSTED and moldy, the exhaust vent must of had a layer of black dust, the TV didn’t work, but that could have been because I was too skeeved out to hold the remote properly. The night stand drawer was broken and stuck ajar, and lastly, there was a finger or toe nail on the toilet seat. Never ever again.

If zero stars were possible… This hotel is that bad. It seems that all the rooms are «smoking» rooms because that is clearly allowed and practiced. Some of the people here seem to visit hourly. I would NOT bring kids or wives or other humans that you love to this place.

Unfortunately, I did not see all the negative reviews before I booked this place, and my previous experiences with Quality Inns was not bad. My «non-​smoking» room reeked from cigarette smoke, as did the entire hotel. The AC wasn’t working — I set the temperature to 66 degrees, but the temperature remained over 68 degrees. The buffet description (photos) was misleading — there was no fruit; barely any cereal; only butter for the bagels (no cream cheese or jelly); and I had to wait for orange juice and coffee. I was charged $ 1.50 for a safe, which I did not see nor use, nor request. When I checked out, I repeated my complaints about the smoking environment (I am a cancer survivor, have allergies, and needed to be at my best voice for a singing engagement later in the morning), the clerk apologized, but refused to reduce the charges. When I asked Expedia to intervene on my behalf, the hotel again refused to compensate me. Needless-​to-​say, I will never stay at this hotel again, and will try to avoid all Quality Inns in the future.

This is a welfare hotel. Do not stay here unless you are welfare trash. We got conned into it by quality inn because we came as a large group but they weren’t even smart enough to keep our group together. They just mixed us in with all of the druggies and freaks who made noise all night because not one of them has any idea of what it means to have to wake up for work. Quality Brands Hotels should be completely ashamed that their name is on this dump. Every room smells of old smoke. The staff seemed friendly. There should be some sort of review system that lets you know when a Hotel has been taken over by social services for people to primarily live in.

Horrible hotel. It has no elevator. It has no functioning pool or gym, even though both are listed as amenities on their site. Why would I think to ask about an elevator? Why would I ask about a pool or gym when they’re listed as amenities? And when I called a few days later to lodge my complaint, the desk clerk couldn’t speak at the time because she was in the midst of calling the police on a hotel guest. My advice: Avoid this hotel at all cost. The reason for the one star is I did learn something: Always ask the stupidest questions before making reservations.

The front desk clerk was very nice. He had no problem with the fact the one guest would be arriving later and making sure that they got a key. The pool was closed and he made sure that he told us before we started checking in, just in case that was a deal breaker. In our case, we were here for Sesame Place, so it wasn’t a big deal.
Some of the older posts talk about things not working or being drity. Everything in the room was in good working order. I got the feeling they’ve been working to improve things recently.
The wifi requires a password, but they gave it to me at the desk and it’s posted in a couple places in the room.
Much nicer than the nearby Red Roof Inn we stayed at recently which had claimed to have brand new rooms. Few hotels will give you a mini fridge, microwave for this price.

No stars. Place is dirty and smells bad. Located in a sketchy neighbor. Find anywhere else to stay than here.

The clerk at the desk (Devaughn) was very helpful and communication skills were great. We went to sesame place which was literally 15 mins away. outside appearance as well as inside was very easy on the eyes. No smell of smoke. As a matter of fact, your credit card or a cash deposit is required in case you do smoke. A 100% smoke free area. Inside the room was very clean. A Double bed room, equipped with a coffee maker, fridge, microwave and flat screen TV with cable. FYI. Wifi as well. The AC does not work on a sensor rather on a timer you don’t have control over which is fine because it comes on very often. The bed was very plush as well as the pillows. We had one of the best nights. Breakfast is provided as well from 6am to 9am to the guest. We didn’t get to attend breakfast because we couldn’t wake up. I managed to get some coffee and OJ. When leaving to check out, the clerk (Devaughn) remembered my name and greeted me. FYI. We had a nice breakfast not too far down from the comfort inn. One thing to mention though is that the roads in the area are under construction making it difficult to maneuver around the area but I don’t think that’s a deal breaker. Thank you comfort inn!

The 1 star is not a reflection of anything positive here. The room was dirty, found dog feces on floor, at a no pet facility! Towel service was depressing. looked as if they were around for decades. Cherry-​on-​top was the toilet leak. Sadly when brought to night attendant’s attention, he said he’d come to room to remedy, and guess what, he never even showed. Morning front desk attendant, not much help either since his owner wasn’t in !? Cut our trip to PA short, no way we’re we staying extra night as planned. Thx to Comfort Inn, BUMMED Family (Choice Hotels get a NO stay vote from our family)

Only get 1 star for breakfast. Requested a smoke free room and got a room reeking of smoke. No food around and is in an unsafe area. Trashy building with no elevator not a place to stay with a family if you are going to Sesame Street Place. Spend the extra money and go to Sheraton hotel or Mariot!!! Moved the next day to a more safe and better hotel!

The employees were very helpful. We had 2 rooms. One room had the same problem with climate control mentioned before.

DO NOT STAY HERE!
Entire hotel stunk of cigarette smoke. WAS not the «5 miles» from Sesame Place as advertised and def not «kid-​friendly». Was suppiled with a 1980’s pack and play for a crib that I had to pay for and reeked of smoke as well. The area is disgusting and there is nothing around except old diners and gas stations. We didnt even stay for our second night, decided to drive home after a long, hot day at Sesame Place instead of staying here.
The only «saving grace» was the staff who were very polite and apologetic, seemed embarassed by the conditions.

If sleeping without climate control bothers you, don’t stay here. The two star review is mostly because of the moronic occupancy sensor in the room which controls both the TV and the air conditioner/​heater. Last time I checked, I have a pulse. Having to wave my hand through the air repeatedly in the night to get air moving is ridiculous. This type of system is a terribly annoying step backwards in and effort to placate the green crowd. Enough already!
Other than that, this is a very standard renovated Comfort Inn. On the plus side, they have free WiFi and the breakfast area has waffle irons.
There were only 5 cars in the parking lot when I arrived around 10PM. The hotel was basically empty, yet every guest seemed to be clustered in the same hallway. Fortunately, the walls worked well to keep unwanted noise out.
I’m not sure if this is a non-​smoking hotel, but my room was. Sadly, the room smelled of cigarette smoke on and off throughout the night.