warning! expensive upsellers! the service ‘seems’ good, but the communication with customers is poor and they are all about upselling. first visit I asked them to check everything and call me with cost. they did that so I thought, except when I arrived to pick up my truck they told me it needed the transmission fluid changed next. they apologized foyer missing it at the beginning. so then back for another apptmt. then we take it in to have the spare put back under the truck after a flat, and they tell us we need a 230 dlr nut kit. my husband talks to the mechanic who tells him it probably just needs to be cleaned. my husband takes it home and cleans the nut assembly and it works like new leaving us wondering why the office told us we needed the new 230 dlr assembly. then we had the spark plugs changed last sept. now they are saying the spark plug wires are bad, the fuel filter is bad, etc etc to the tune of 700 dlrs. while the mechanics seem good, the office staff that spend their time upselling should be fired so the money is better spent giving the guys who do the work extra pay! expensive upselling and so not worth the deception. be honest with your customers like cooper/perfection tire and auto repair and then you too will have a two week wait because of so many customers. auto and rec vehicle repair is already expensive, who needs upselling along with it. go se cooper/perfection in lewiston! it’s worth it!
Clinton H.
Rating des Ortes: 5 Clarkston, WA
For my personal vehicles, I only use this this garage. They are a little bit more expensive than others, but they have a 2 year 24k miles warranty on all new parts and labor. They tell me honestly what needs replaced and what can wait. They pick up my car, perform the maintenance, then return it washed and vacuumed out to the place where they picked it up at. They also have the latest in the computer updates for most vehicles.