Valvoline Instant Oil Change

These guys were very fast today and professional. They even apologized for being a man down today, and they still rocked. Great experience there and I will return. They have a waiting room for you with comfortable chairs while you wait.

Very professional guys working here and they are fast and clean. This is my favorite place for oil change and inspection.

I’ve been back since my first review and it was even better than the first time. I was in and out in exactly 13 minutes. 13! And that included topping off fluids and checking the air in my tires. The guys there are super friendly and took great care of me.

I just wanted to make a complaint. I have brought my car to the Valvoline on E. Round Grove Rd in Lewisville TX twice. The 1^st time, I went, I knew my windshield wiper fluid was a little low and was never advised by the staff that I needed to add fluid, but I didn’t say anything. I brought it back a 2^nd time, and I knew that my fluid was extremely low this time, but I was hoping they would fill it for me or at least advise me that I needed fluid which neither happened. Then the guy never put a oil change life sticker for my windshield. As I was getting in, he asked if I wanted one and I said yes. He printed out a sticker and put on my windshield. I did not notice it until I left, but he put the sticker for oil change at 75 000 miles… My car is a 2013 Civic Si with only 22 000 miles… definitely something wrong here… now I’m worried that if they can’t even get the right mileage down, how do I know they are putting in the right oil that I’m paying for, especially since I pay for the synthetic. I will never take my car back here again. I rather take it to Honda dealer and spend the same money, at least I know they will do it right or even Jiffy Lube.

Despite having to drive to an auto store to get my oil filter they were out of. these guys were quick, nice, and knowledgable! Very helpful! I will for sure be coming here from now on for my oil changes!

I took my car in for an oil change this morning. The staff was quick to get my car serviced. After waiting only a couple of minutes, the technician pulled me aside to show my dipstick. Based on what he saw, he recommended I return in another 1000 miles to have it changed instead. Thanks for your honesty, guys!

Fast, friendly and efficient service. I went on my lunch break and was concerned this would take more time than I had.
They got me in and out in plenty of time.

This was my first time here. Service was phenomenal, quick, and did I say the service was phenomenal. Very polite, and I love the fact they come and show you how your oil is looking after the change. Other places I’ve been to have always tried to up sell me on things. This store took care of business and went above and beyond:
Thank you!

Very polite and fast for an oil change and inspection on a busy Saturday morning. Only ding is a small lounge but they have TV wifi and comfy chairs.

This website says they’re open till 7. I pulled in at 6:40 and they were closed. Thanks Valvoline.

Quick, friendly service. Pay a little extra to be in and out quick. They’ll try to upswell you, but that’s just what they do; let you know what’s wrong with your car at least! Very respectful when I said I didn’t want to purchase additional services, but they were accurate in their suggestions.

They were super nice and seemed to know their stuff, but they’re expensive and the first/​last time I went there, I got out of the parking lot and smoke and dust started backing up out of the air vents and it smelled like something was burning. Since that was just because a bit of oil dripped somewhere hot while they were doing things, it stopped after a while, but I’m not sure I’d take it there again.

I’ve had my oil changed here a few times before. The waiting room was clean and always had plenty of magazines to read. They are quick and knew what they are doing.
My most recent experience was last fall and it was a bad one. The guy that walked up to me did not look like he wanted to be there. He was mumbling and didn’t really look at my direction when I told him I needed an inspection. When I handed my keys I notice his hands were very greasy. In the end I found grease marks on the pillar and on my steering wheel. Not cool!
I’ll be taking my car somewhere else next time.

Ok so i used to do my own oil changes, but since I moved to Dallas from San Antonio, I don’t have the tools to do them anymore. So my review for these guys. Well they know what they are doing but wow, I wasn’t expecting it to be so expensive. $ 35.99 for the conventional and then $ 52.99 for max life, $ 10 more for synthetic. Oil is oil and buying from Walmart and doing it yourself is WAY cheaper. But if I had to choose a place for oil changes I would choose here instead of Kwik kar cause I just trust these people more. Always a good wait though even with 3 lanes, so e prepared for that. 30 – 1 hour. But hey they are nice guys. Free wifi, air conditioned waiting room, and comfy chairs. It’ll do :)
Quick note, I just finished my review but the service guy let me know my air filter was seriously dirty (now it makes sense why my air condition is so slow to get cold) but it’s $ 39.99 for that so I’ll see if Walmart or autozone has one cheaper. It’s always better to DIY :) but it was nice that he pointed that out to me. Thanks guys