Bank Of America

Nope! Stay away from this bank. I had an account there for 6 or 7 years, everything was fine until they lost 1000 dollars of my money. I deposited checks into an ATM and got a reciept saying the money was deposited and showed me the balance, which was a correct amount. A few days later I was online doing some banking and my online balance was not what it should be. I went to the bank to a teller and showed them my reciept and questioned where my money was. I also brought bank statements to show that I have not spent anything after depositing. They did not know what happened to the money and that I needed to fill out a claim. I asked if they could temporarily replace the money because I needed it. I was told no and to use my savings. REALLY?! It took two weeks for the claim to go through and the money to be replaced. Nobody knew what happened and I couldn’t get any answers. I soon after closed my account at this bank. When going to close my account I was asked why and I told them exactly why… they lost a huge amount of money and had no answers. I wasn’t dealing with that crap. In closing the account they did their act of «oh we wish you’d stay… we can offer you this… that… and all of this if you stay» NOPE. Account closed. I don’t recomend this bank, not just the branch, bank in general to ANYBODY. And what’s up with the indian lady at the door — she was always offering me crap I didn’t want. … Do you have a savings? Well you can open this and I’ll offer you this… do you have siblings. if you open this, we’ll give a sibling free 100 bucks” yeah, let me do what i came in to do THANK YOU. just a pushy annoying broad.

It’s Bank of America, right? If you’ve seen one, you’ve seen them all.
Not really, as it turns out.
I went in to open a new account and ask about 3 trillion irritating questions (I’m a pill like that). The gentleman who welcomed me — Chandra S. Tibrewal — was very friendly, though he had no idea that I’d made an appointment (I’d used the online appointment system, don’t know if that matters). The banker who worked with me — Joel Cambridge — was fantastic. Very friendly and personable without coming across as flirtatious or fake, plus he answered my 3 trillion questions without acting annoyed at all. He was very informative, helpful, and patient, which I really appreciated.
It’s my understanding that Mr. Cambridge may be moving to a different branch, and I’ll miss working with him. I’m looking forward to working with others at this bank, though. So far, so good — not what I was expecting with a large bank. I was pleasantly surprised.