Boston Nail & Spa

This salon is right on Boylston St. across from the Boston Public Library. Its a very nice salon with great staff. They were extremely friendly and my nail tech offered me a beverage. The salon was very clean which is always the most important thing to me when I go to any salon. The pedicure chairs were massage chairs, so free massage! :) Absolutely love my finished gel color. Therefore, I will definitely go back!

My nails look amazing and I’m so happy I stumbled onto this place! The full that’s they gave me was thin and has the perfect length to it! People have been asking me where I got my nails done since then and that they look amazing and they do! Can’t wait to go back !!

Shocked that this place doesn’t have more stars! I’m writing this after a particularly good customer service experience. I have been here 3 times now for mani/​pedis after my mom’s friend recommended it and I won’t go anywhere else (I drive from Somerville, MA to come to this place).
Manicures and pedicures always look glossy and smooth and last longer than other places. Leg massages are pretty good, nothing out of the ordinary, just exfoliator, muscle massage, warm towel, etc. They always take time to do a good foot scrub to get all dead and dry skin off from feet (and under nails).
My one tip would be to bring your own nail polish as their selection is decent, but not huge. They have mostly OPI colors, and less of Essie.
Rated this inexpensive because I think $ 39 for both mani and pedi is pretty good compared to other places! Also wrote «accepts credit cards» but they request cash for the tip.

I have been going to Boston Nails since it opened and love them. I have lived in NYC and Chicago before Lexington so I am pretty particular but I have been consistently pleased with the manicures (I started doing acrylic and now do gels) and pedicures. Clean, comfortable, and friendly. I can’t say enough good things.

I’ve had decent experiences here, but after today, no more. They charged me $ 17 for taking gel off 5 nails (I had peeled the rest off) and a manicure with no polish (not even clear). The job was rushed and I didn’t feel like they cared.

Best Nail place I have been to in the area. I am a college student and like to keep my nails looking clean and professional. They do the greatest shellac manicures ever. They are fast inexpensive and clean.

I got jabbed during a pedicure and it became infected. Then I stupidly tried them again a year later, and even though I asked for no cutting, she cut so much off of my cuticle, that she got a strip of skin and I got another infection. If you go there, ask to see the individual manicurist’s license. It would be interesting to know if the individuals there actually have licenses. (The salon does have a license)

GET YOUR EYEBROWS WAXED ELSEWHERE.
In a nutshell, the above says it all. Last week, I stopped by Boston Nail & Spa because I was shopping in the area. I’m new to the Lexington/​Concord area, and thought — «What the heck? I’ll stop in and see if they can wax my eyebrows.»
As others here have mentioned, the people who work there are for the most part, very nice. They get 4 stars for their friendliness. When I arrived, they were booked solid but asked me to come back in a half hour, which I was happy to do. When I came back, they were very friendly and took me right back to do the waxing.
The waxing area, partitioned by a curtain, looked clean though kind of dated. (You’re definitely not coming here for a deluxe spa treatment.) Over the years, I’ve had my eyebrows plucked, waxed, and even threaded. I’ve endured a multiple number of eyebrow type treatments. However, this ranks among the most painful. I don’t think that my skin is over-​sensitive (since I’ve never had trouble with wax before). However, when the girl waxed my eyebrows, the wax took off a piece of skin below my left eyebrow when she pulled off the wax strip. Unfortunately, I didn’t realize the skin had actually come off until I got home and looked in the mirror because I was wondering why that area seemed so painful. (Three days later, with the help of some Neosporin, it’s healing and scabbed over.) In addition, once the girl was done waxing my eyebrows, she did some type of accupuncture-​type thing that was just extremely painful. She pushed on my temples super hard with her fingers until I thought I might die. Perhaps this was draw my attention away from the skin that had been ripped off?
Anyway. .. yikes. It was pretty cheap — $ 10 for an eyebrow wax. However, I think I will continue looking in the area for someone who won’t rip the skin off. Initially, I had considered coming back here for a pedicure. But after reading all of the reviews on here combined with my own experience, I think I’ll go elsewhere.

Your experience really does depend on the person doing your nails. However, the lady that did my nails was not a professional what so ever! I could have done my nails myself and have it look better. She missed every single edge/​corner of my nails on both sides!!! I had to keep on telling her to correct it for each nail. I knew it was not going to be a good experience when both her hands were shaking putting on the base coat! I have gone to many nail salons and this was probably the worst. I can deal with idiots cutting and jabbing into my cuticles unti lthey bleed, but not when my nails look like a 5 yr old painted them. I will say that the people in there were nice, but I most likely won’t be coming back here.

After hearing so many positive exclamations from my friend who comes here regularly, I took her up on the offer to go for an appt to pamper myself. I got just that– a fabulous pedicure. We called ahead on a Saturday afternoon and scheduled for 5pm. It was mostly empty, and pleasantly quiet. We chose our colors for nail polish and we were off!
Jennifer worked with me, and she was great. Very clean, and very relaxing. A really delightful experience.
I absolutely enjoyed myself, and will most definitely come back for another pedicure, and try the manicure. Despite accepting credit cards, they only accept cash tips – which is good to keep in mind.

I was quite excited to find this place a couple of months ago: nearby for me, friendly service, reasonable prices… until this evening.
I called in the afternoon and asked for an appointment, however, the staff person I like the best was not available, but I decided to go anyway. Big mistake. although I knew already that the service is dependent on the person providing it at this place, I should not have risked it.
My pedicure was fine, but for some reason, I was rushed to get the manicure while having the pedicure done (definitely not comfortable or a relaxing experience).
My manicure turned out to be terrible. My nails were filed to be quite short that they now look like I have eaten them because the more delicate skin shows and looks red. I did not walk in there with very short nails, but they hurt now.
Secondly, they are not shaped/​filed straight. They are all sloped down to the right side, making the right edges longer and sharper. They do not feel smooth either.
When I said that they do not look straight, the person started to file my nails even shorter with the same non-​straight line that I had to stop her saying that it hurts and it is not helping. She could not see it .When I came home and showed it to my husband, he was able to see it right away. Also, the polish did not have a very straight line up top either. Overall, a very amateur job, quite worse than I do at home myself. And as a result, I ended up with nails that look worse than they were when I walked into the salon. Plus, I feel uncomfortable now with the length. Unfortunately, I have an event to attend tomorrow, and I will need to do something about it now. maybe fake nails are the way to go for this event, but I will stop at another place for sure.
On top of everything, what was worse for me was the way they cared about it. When I showed my hands to the manager and explained my dissatisfaction while paying for the service at the end, all I got was a «sorry». I did not mind paying the full amount but at least I expected them to try to correct it right away and let me go as a happy customer as opposed to an unhappy one. Instead, I was told that if I stop by tomorrow, someone else can take care of it. that’s all? of course, I am not going to stop by tomorrow, I do not even want to risk getting even shorter nails at this point, not that i have time for it.
Overall quite inconsistent service at this place, and it lacks a good manager to deal with and resolve any issues.
Too bad.