Sprint Store at RadioShack

Terrible time at this store… Shouldn’t have gone with Sprint!!!
So here’s the story…
I’m on vacation with my family and the majority of us got hit with high tides at Queen’s Bath and lost all our devices. We’re talking about GoPro’s, Sony Handycams, Samsung Notes & Galaxy 6’s and Iphones, not to mention spending a day in the ER getting patched up (Yeah… we were one of those stupid tourists).
So, I was trying to alleviate the situation by getting myself a replacement phone so I could at least remain in contact with my party and was willing to pay FULL retail price. I walked in all happy as if I finally had some control of my current situation. The lady I spoke with in there though (short blonde hair, glasses apparently Lead Sales associate) was SOO UNKNOWLEDGEABLE about the product and services!!!
I originally purchased the phone through my local Best Buy so my plan shows up as Best Buy one, she stated she’s never seen that plan before (and that’s fine, I guess some people don’t know about Best Buy), then she continues to act all condescending to me as if I didn’t know what I’m talking about by stating that I would be unable to purchase a phone at full retail price and activate it under my current plan!!? (even after I told her I used to activate replacement phones all the time for current customers, even those purchased at full retail price at Best Buy)… AND if I weren’t able to do that, why would my account allow me to do so on SPRINT​.COM?
She suggested I purchase a prepaid phone and plan and go that route… but F*ck that… I drop another 200 $ on top of that and I have a working phone and get to keep my current plan with Sprint.
Long story short… I walked out pissed as f*ck cause this idiot refused to make a sale to a Sprint customer, acted condescending as if Best Buy and Sprint don’t work together, had no empathy for my busted up situation and had no knowledge on the product and services she is supposed to sell!
Sprint get your game up… Gonna call your a$$ too.