Automax Atlanta

STAY AWAY! These con artists tried every trick in the book to sell me and my family lemon vans. The first van we tried to test drive was dead and wouldn’t start, which was a bad sign that should’ve had us running away. The second van was the one I had specifically come to look at, but after noticing it didn’t have a «factory DVD player» as was advertised, the owner said they would install one if we came back the next day. Strike two. The third van seemed to be in great shape, except the Carfax said that it had been in an accident. The owner told us that they had researched the Carfax report, and the accident was merely a fender-​bender. We asked if we could drive it to a mechanic down the street to review. The mechanic told us that the van was in horrible shape, was completely rusted underneath, and had the VIN numbers scratched off on the car body panels… meaning that someone probably wanted to hide the fact that the panels were probably not original because the car had been in an accident and had auto body work! When we came back to Automax and told them that the mechanic revealed their deception, they had every excuse in the book. Just a sleazy experience from start to finish, and buyer better beware and do their due diligence on any car they are purchasing here.

While they finally paid my trade, it took over a month and then tried to blame me for not giving them the correct person to write the check out to. They could have very easily contacted me after my initial complaint to confirm. What’s worse is that I actually gave them my account info for the car along with the phone number to the finance company. They could have called them at anytime to confirm. I got really nasty text messages from Omar calling me stupid and a liar. If you still end up buying a car from these guys make sure you read over EVERYTHING before signing. I still haven’t received my extended warranty policy from them. And it’s been 4 months since I first bought the car.

We just bought a 2013 Lexus GS 350 from George and love the vehicle! George was very polite and courteous while answering our questions. Omar was the finance manager and did an excellent explaining the different options and was not pressuring at all. Prior to coming here I did check out their reviews and it did caution me a little bit. One of the reviews said the salesman did not inform him that the car was in an accident previously, But when looking for a used purchase, you should always do your own due diligence and ask for the CarFax! (A realtor will not tell you that someone died in the house you less you ask!). I also understand that not every used car is going to IMMACULATE. I did a lot of market research within 500 miles but sure enough this Lexus GS is the only one with these low miles and clean carfax and lowest price that I saw in the country so they definitely price their vehicles VERY competitively! Do some homework and check them out!

Can a dealer sell a used vehicle «as is,» even if it’s unsafe?
Before you buy from this dealer (or any other used car dealer), make sure you check the horn. LOL. This is the last thing I thought to check. Ten days after purchasing the vehicle, I had to warn another driver as he was backing up, oblivious to my presence. To my complete surprise, my horn didn’t make a sound. I was shocked and so disappointed. Especially after discovering that I had to spend over $ 300 to get it fixed. I needed a clockspring. As if spending over $ 9300 wasn’t enough for a 2009 Avalon with 170K miles. I didn’t bother calling Automax to ask if they knew about the malfunction. I’m sure they would have denied it so I didn’t waste my time or my dime. Lesson learned: Next time (hopefully, that will be no time soon), I will have the car checked by a mechanic. I pray that this was the only defect.
Because the staff was professional and courteous, I gave Automax 2 stars.
I’m under the impression that it’s not OK for a car dealership to sell a car that has safety issues, even if the sticker says «as is.» What can you tell me about this?

For those looking for a used car, we would recommend Automax Atlanta. With every used car purchase, you are not 100% sure if the used car will survive the test of time as the car is not new, but Automax Atlanta did a good job preparing the car for test drive. Savil, our sales representative did a good job explaining the features of the car and management and financing (i.e. Omar) did an admirable job detailing the financing/​payment options available. Ultimately, we left with the car of our choice at an agreed upon price and look forward to seeing if the used car will stand the test of time. Given our most recent experience, we would recommend for others to visit and explore purchasing a car at Automax Atlanta. Thanks.

BEWARE! These guys are sneaky and dishonest. I purchased a truck from them that had a check engine light come on during my drive home. They placed a car gas cap on the truck. I later found out that the truck had previously been in an accident that they did not tell me about. Purchase from them at your own risk and do your homework before you make your purchase official. They are sneaky, spineless, swindlers that don’t know the first thing about customer service.

My company used Automax for transportation for large groups throughout a full week period and not only did they provide us with exemplary service, they were timely, considerate, and always checking in to make sure they had all of the transport information that they needed from us. Highly recommend using them for large groups!

I have to admit, I had a very good experience at this dealership. I went in thinking I would get the run around but the finance manager, Ana, was great. I left with the car I wanted, the price I wanted and the interest rate I wanted. Good job!

Well Caveat Emptor– Buyer beware
My error. I bought a 2010 RAV4 from Automax over the internet. In the past I had very good experiences with reputable dealers who were honest and clear.
Automax said the car was in good shape for a four year old vehicle with 40K miles. No significant defects. The price was reasonable for the model, year, and for fair to good condition. CarFax noted only a minor collision with only cosmetic damage
They arranged for shipment and when it arrived the driver said he had noted the following:
clear coat delaminating from the hood
a scratch on the spare wheel cover.(probably what CarFax noted)
Ok not really big defects but I should have been apprised. Then I drove it and after ten miles the ABS/​check engine/​4wd lights turned on. And, the left speakers popped so loud that the radio was unusable.
It has been at the local Toyota dealer for 3 days. They said that all the problems seem to be due to corrosion of many connectors, and there are signs of water incursion inside the doors and even on the sun roof connector. The dealer said «you need to find out if this car was flooded»
I contact the GM at Automax and he said he knew nothing and as far as he was concerned the car was in in good shape for the mileage.
My bad for trusting this dealer. He no longer returns my calls or emails. So be sure to have an independent mechanic check out anything you buy from these guys so they do not take advantage of your trust also.

I found this dealership after searching online and seeing all the great cars at such low prices, as Im sure whoever is reading this did. My wife and I were driving in from Birmingham and called ahead of time to set up test drives at 4 different lots in the Atlanta area. I spoke with Rose earlier that morning and she assured me the particular cars I wanted to see were available. Rose was INCREDIBLY nice over the phone and seemed to be just as nice in person. She introduced me to Lakim who she said would help us. I asked to see 3 different cars on their lot (a 2010 Camry, and two 2010 Accords). First car we checked out was a Camry, several scratches, scrapes, and dings covered the car, trunk would not close (even after Lakim slammed it several times), very worn tires. Lakim told us «pre owned vehicles dont have new tires and every used car lot would look the same», I mentioned that the previous lots we went to had better looking tires, to which Lakim gruffed «where?».
Wanted to give the benefit of the doubt that Lakim was having a bad day and that although the 2010 Camry was a pure lemon, the Accords would be better. Not quite. First Accord had major damage that was easily detected on a breif inspection of the outside. Huge hole near the driver’s side windsheild wiper, several scratches, badly worn tires. Now we’re at 2 out of 3 cars, and the 2 we’d seen were not just badly worn, but clearly damaged cars… that was enough for us to leave the lot. I’d stay away from this dealership. Several used lots in the area with better prices, and much better cars. Seeing the way we as potential buyers were treated, I cant imagine how one would be treated AFTER they already have your money. My wife and I ended up buying a 2010 Accord from a lot in Marietta (lower miles and better price). Save yourself the time and potential headache and look elsewhere.