Eddies Automotive

Eddie has been my mechanic for almost 20 years. I trust him completely. No, he’s not the cheapest around, but his prices are reasonable and his work is excellent. He and his employees are always professional, and if he gives you a quote, that’s what what it will cost. Highly recommended.

My family has been going to Eddie’s Automotive for many years, since well before he was in his current location off Rockbridge Road. As David mentioned, the shop isn’t your typical greasy hole in the wall. Instead, the reception area is clean and comfortable, a space where you don’t feel out of place coming directly from work. Eddie himself is often behind the desk, greeting you as you come in.
Of course, the reason we keep returning to Eddie is not the clean waiting room or even the friendly greeting. He does excellent work at a reasonable price. I’ve occasionally had sticker shock with a repair, true, but overall, I suspect that his prices are slightly higher at the low end and slightly lower at the high end. That is, a repair that costs $ 150 at another shop might be $ 200 here, but a repair that’s $ 1500 at another shop would be $ 1200 with Eddie.
More importantly, when he fixes your car, it is well and truly fixed. He stands by his work, and if ever anything were to go wrong with a repair, I have no doubt he would stand by his work and make it right. Fortunately in more than 10 years, with several different cars, I’ve never had to find that out.

Don’t get me wrong, I understand that people have to make their money and can charge what they want but do your wallet a favor and shop around before going to Eddie’s. Get pricing from 3 or so other local shops.
I took my car to have the motor replaced. He quoted me about $ 2800 on the labor alone. Programs such as AllData rate a motor swap on my car as an 11 hour job. Even at $ 100 an hour (which is about what a dealership charges) it would bring it to $ 1100. I understand he can charge whatever he wants. I called 3 other local and reputable shops and they all quoted me about $ 1200 for labor.
That’s not even all of it. He quoted me about $ 5600 for a new motor from the manufacture. The motor retails for about $ 4600. Keep in mind, he would have paid less than that for it.
Needless to say, I did not have my car fixed at Eddie’s. I called him and told him that I decided against it. Somehow they managed to lock my keys in the car when they were looking at it. When I arrived the next day to have my car towed to another shop, my car was not ready to go. Eddie claimed that I did not give him a heads up and that there were a couple of parts still off the car. I don’t know how much clearer I could have been by telling him that I was not going to have them replace the motor.

If I could give Eddie’s more than 5 stars, I would. Major car issues were fixed quickly, reasonably, and more importantly… Eddie was honest with me, which is as important as anything else in my book.
If you’re looking for professionalism, honesty, integrity, reasonable prices, fast service, and above-​and-​beyond customer service… look no further. You’ll find all that at Eddie’s. And, as another reviewer mentioned, the place is spotless. I felt good giving Eddie’s my hard-​earned money; and I can’t say that very often.
The best of the best. Eddie’s now has a customer for life.

Finding an auto mechanic that knows what he is doing and one you can trust is a difficult chore. But I want you to know your search is over if you do not think a trip to Lilburn is too far to get auto repairs that are needed and are reasonable. Nothing more, nothing less.
Eddie’s Automotive has ALWAYS been cheaper than what I feared after first going to the dealer and being shocked at what they said was necessary. Eddie has always beaten the dealer’s price. And on one occasion, Eddie gave a different diagnosis than the dealer, fixed the car and charged me a much, much lower price for the repair.
And Eddie’s is no greasy, messy repair pit. The shop is clean and organized. Bottom line: I highly recommend Eddie’s Automotive to get an honest appraisal on what needs to be done to repair your car – and basic maintenance service is reasonable and quick.