Robben Rent-A-Car

We are local & needed a van to pick up family at the airport because our car couldn’t accomodate all of them. We rented a minivan to go to Portland, it all went so smoothly & the price was fair. Service was excellent!

I’m going to agree with Ronald and Mel on this business — This place is a mess.
There’s no website, no Google listing — barely any way to even find them online basically, so the red flags were up. I just happened to be at Starbucks down the street so I walked over to talk with someone about renting a car. I walked in the door — no one was there. As in NO ONE. I grabbed a business card and called — at least someone answered the phone.
Then I sent them an email to the email address on the business card — and it bounced! I called to let them know their email is not working — and it was like I was talking a foreign language. Yikes. It’s actually impossible for me to even help them with their dysfunction. Ugh.
I TRIED to rent a car from this place — but this company is a total disaster. The last thing I want to do is deal with actually renting a car from such an unprofessional business. If they figure out how to respond to this review, then they will get a second chance maybe.

I just tried calling (Sat. 4−4−15 @ 11:40.a.m.) Phone rang about 10 times. NO ANSWER… I guess they don’t want any new business.

This company went above and beyond this week when I needed a rental car. They met me after hours and I was in and out in under 5 minutes. Upon returning the rental I was given a ride back to my hotel and assured that if I needed anything else while in town, to just give them a call. Outstanding customer service! Thank you Robben Rent a Car!

This place is way too unorganized to take seriously. Do not make over the phone reservations unless you also get an email confirmation.
I called to make a reservation for six days I was told over the phone it would be $ 39.95 a day (at $ 279) but I could rent for a week and get the weekly rate of $ 210. So of course I took the weekly rate because it ended up being way cheaper. When I arrived to rent the car the woman I spoke to on the phone wasnt there and she didn’t leave any notes letting anyone know I was coming. When I came to return the car it was the same situation. No one knew why I was there or how much to charge me. When I told man at the counter I was quoted $ 210 he went to get another woman and ask her. She said it couldn’t be right and went to find the owner.
The owner proceeds to tell me that there is no way the lady I talked to on the phone would have told me $ 210 and because she didn’t leave any notes my total was going to be $ 270, which «was a big discount for the week» aka $ 9.00. He went through this song and dance with a raise voice in my face about how I am wrong and he would never quote someone so cheap. After I was fed up with the whole situation I said I would pay $ 210 and he could talk to the lady about it the next day. He refused and told me I must pay $ 270 but he’d call me the next day to let me know what the original quote actually said. At this point I said «You already have my money I am sure you aren’t going to call me to refund me $ 60.» He then responds «I promise I will call you.»
… two weeks has gone by… guess who never called?