H&R Block

Always quick service. Honest and useful advice moving forward to next tax season. Rob Brenner is a professional and easy to work with. Thank you!

I would not recommend this H & R Block. A friend of mine has had a great experience with a different location for several years, so I thought I would give it a shot.
Their website advertises that you can make an appointment or walk in. I tried the walk in but couldn’t be seen in a reasonable time. Ok. So I make an appointment. She suggested 1 day that I was unavailable and then offered me an appointment on the following day. Perfect, I scheduled it. I let them know I had never done my taxes before (my husband always took care of it for me). They didn’t offer any help in letting me know what I needed to bring, so I took my best guess.
So I show up for my appointment (with my appointment card in hand that they had written out for me) and was told that my appointment was the day before. I handed them the card and showed them that my appointment was for that day. The girl who had made the mistake was there, no apology, no nothing. I wish I would have walked out right then. They told me I would have to wait 30 minutes. Fine, I did.
So the lady who is going to help me with my taxes comes to the front as she’s finishing up her previous appointment. I can tell by the look and the whispers to the front desk girls that she was completely irritated, as she thought she was finishing up her last appointment for the day.
When she came to get me, she was barely friendly. Again, I tell her I’ve never done this before and hope I have the right stuff. Of course I was missing a few things. She told me I would have to take my best guess or they would charge me $ 50 to amend my taxes later.
Nearly $ 400 later as their fee, I was finally out the door. I wish that I would have walked out as soon as I found out they screwed up my appointment. But my taxes are done, I got a refund and I will NOT be going back to H & R Block next year.

Second year coming here to see Katie! She’s sweet and knowledgeable and gets everything done quick!

Missy Brett Taylor is the best! She had my taxes figured out within 45 minutes and out the door in around 60 minutes. Thanks Missy!