Marcus Theaters East Park

This is our favorite movie date location for several reasons, the obvious one being all the theaters with reclining chairs. I’ve become so spoiled by having these I refuse to go to a movie in any other style.
Since this place isn’t one of the theaters downtown it usually isn’t too packed unless you’re catching an opening night. We order our tickets and select our seats online and then pick them up at one of the machines when you first enter the door.
The buttered popcorn is something that every theater tells me is gluten free, but doesn’t always turn out to be true. I’ve successfully devoured multiple popcorns from this location without any problems. They have one snack stand before entering the theater hall.
Everyone has always been friendly, theaters are kept clean, prices are standard (don’t forget 5.00 ticket Tuesday!), and there’s plenty of parking and is generally less crowded.

Went there on Christmas Day to see Star Wars. Good sound, good picture, comfy reclining seats. What really helped was that they had a closed captioning device for my hearing impaired daughter. That was huge, and will keep me going back there. The employee at the ticket counter had an issue getting it working, but the manager came right out and walked down to the theater to make sure it worked.

Really love the improvements the Dreamloungers and Dolby Atmos have brought to East Park. As a long time resident, I have seen it undergo many changes… heck I remember in High School when it was still a shopping mall! I do understand the frustrations of those that haven’t been in the theater yet, or checked out the seating. Our first try was at the Grand, downtown, we picked center row right down front… ughhhh, never again! Those rails at East Park ARE a new problem though too, due to the way the seats are situated in graduated levels. Here’s some Veteran Dreamlounger’s movie-​goers advice though: 1. Get a FREE Marcus Rewards Card!, 2. Pre-​order your tickets online (if at all possible) so you can see a grid of the seats and avoid getting «what’s left» (plus with a Marcus card there is no fee to do so), 3. Go on Tuesday… all seats (except for 3D)/ all shows =$ 5.00! Plus w/​that Marcus card, you get a free average size popcorn per ticket purchased. Also, if there’s 2 of you that happen to like the same beverage (and neither one has cooties lol) you could save cash by just buying 1 large drink and sharing, because it’s free refills on the large. There are also $ 2 candy deals and $ 2 hotdogs on Tuesdays btw!, 4. The Marcus card will enable you to be part of an elite and lucky group of movie-​goers that get to attend select movies before the general public… for FREE!!, 5. Almost forgot one other BONUS… duhhh lol. For every dollar you spend you earn 1 point on your Marcus Card. After 100 points, you earn special bonuses like $ 5 Credit for purchase of anything there.
***These suggestions apply to all Marcus Theaters
Good Luck and Happy Movie Going!

The newly remodeled East Park theaters look nice at first glance. And the much lauded reclining seats are very roomy and comfortable. Unfortunately, the safety rail between your row and the one in front of you impedes your view if you recline at all. It’s fairly distracting. This was an issue for my 5’7″ self and my 6 foot stepson. The concession prices were also shockingly expensive, even for movie theater concessions. Overall, the «improvements» did not really improve the movie watching experience over the previous stadium seating incarnation. Definitely considering that for the two of us, seeing a movie and having drinks and snacks cost more than a nice-​ish sit down dinner would have.

I went and saw the Avengers today at East Park. I was looking forward to it because I knew it had been refurbished with recliners. This theater has always been the dumpiest in town.
I have to say, I was not impressed. The recliners are nice. Upon entering we had to choose where to sit. Apparently it is all reserved seating. So we had to decide where to sit when we bought the tickets which is tough when we’ve never seen the inside of the theater. So we bought our tickets.
Apparently the seats we bought, sight unseen are awful. So I went back out to to the register and asked to switch seats. Although they were accomodating and allowed me to switch seats, just 3 minutes before the show was about to start, a group of people came over and said we were in their seats. So even though I went through proper channels to switch seats, they still sold the seats they moved us to. This created an awkward situation for everyone.
A very poor customer service experience our first time back since the remodel. We wont be going back. We will go to one of the other theaters in town.

This is an ok theater to go to. It is older and more run down than the other Marcus Theaters in town, but it is more centrally located and usually not quite as busy. The screens are also smaller then some of the newer theaters in town. There is plenty of parking available and it is easy to get in and out of the parking lot. The staff is friendly. The concession stand has the usual movie theater fare. I prefer the newer theaters, but sometimes I just don’t want to drive all the way to the other side of town to get to them.