Uncle Bob’s Self Storage

I stopped here a couple weeks ago for boxes. The manager who helped was so friendly and kind. I can’t remember her name but wow did she know a lot packing supplies. Thanks for all your help and if I ever need storage i will back to see your company

At first I have to say I was getting aggravated at how complicated of a process it seemed to be, but that all changed once I showed up, Melissa was so helpful and she turned what I anticipated as an unpleasant experience into a very pleasant one. I changed my mind and wanted another unit along with my original one and since I had people from Chicago providing payment info there were more steps in the overall process, but Melissa was so patient and nice and thorough that it didn’t seem to matter. The faculty is immaculate and clean and I couldn’t be happier, thank you Melissa and uncle bobs storage, I will certainly send people your way without a second thought, great job !!!

I can’t say enough about both their customer service and security. They be slightly more than the other storage in town, but they go the extra step in customer service. I had emptied my storage unit out before they were open and took the padlock with me. Before I even had the chance to call them to let them know they contacted me to let me know it was empty and the lock gone. I will likely need storage again in the near future. I’ll definitely be going back to Uncle Bob’s.

We lost our storage space for our BMW just a few days ago and we called Uncle Bobs Storage to check availability. Amanda listen to our needs and offered several options to help us. When we got to the storage facility, we met Randy who was great and was eager to help us. Randy showed us the first unit which did not work for us as the car did not fit, but was quick to take us to the next option which was perfect. We did our paperwork in no time and were asked many times if we had any questions or concerns. Not only are we happy with our choice storing with Uncle Bob’s, we feel as valued customers and friends. Customer service still lives at Uncle Bob’s as you cannot find people who care anymore like Randy and Amanda. Randy wanted everything perfect, and it was with a winning attitude. Amanda the Facility manager was awesome making sure we were happy as the other customers who came in while we were there. By the way all the customers who came in knew Amanda by her first name which shows her commitment to all of us.
If you planning to rent a storage unit, we highly recommend Uncle Bob’s in Lindenhurst, Illinois. They will value your business, and treat you like family!