Park ‘N Fly

I’ve used this parking lot twice now, and both times I had to wait approximately 10 — 15 minutes during checkout. The first time I went without a reservation and the price was $ 7/​day. Today when we checked out the price was $ 9.40/day. Unfortunately the increase in price was not a reflection of an increase in service.
The conditions of the lot aren’t great (i.e. several potholes) and the drop off/​pick up service is not quick by any means. Most likely I will not park here again.

Every time I sit out in the cold for15mins watching 3 or 4 shuttles of every other parking lot pick up every one else I swear I will never use these azz clowns again. If you want fast service avoid these clowns at all costs!

Been parking here since 2006, and never had an issue. They consistently have online specials (search online or check in-​flight magazines). I’ve never had to wait more than a couple minutes for a shuttle back to the site. The ride back to the parking site has always been quick and painless for me, as every driver I’ve met has been helpful and kind… so much so that I’ve never lifted my own bags. I’ll continue to park here for years to come — their pricing is always competitive and they have specials for checking-​in on FourSquare and a Frequent Parkers program, too.

I am not sure who the reviewers are writing about but it cannot be Park n Fly. I have used them dozens of times and never had to wait. The only time they were not at the curb they literally showed up 2 minutes later. I have arrived at all hours of the day and night and had no issues.

Very fast, very SAFE, very easy. They even schlep the luggage.

This is the first time I’ve used an off site parking service so I don’t have anything to compare. However, the experience did not meet my expectation.
Arriving worked well. The bus met me at my car and it was a quick ride to the terminal. No amenities described by reviewers of other services were provided.
The return was not as smooth. I arrived on a delayed flight that landed at 12:07am. I went straight to the pickup location. after waiting several minutes and seeing numerous busses from many of the other offsite services I called the attendant. I was told rather tersely to sit tight, someone would be by in a few minutes. Eventually the bus arrived, by this time there were so many people lined up not everyone could get on the bus. I made it as I was one of the first. Then the exit process took quite a while as well. I finally exited the facility at 1:10am, over an hour to get out.
Thinking that this was an out of the ordinary situation I asked the attendant if this is what I should expect every time I use the service. After a convoluted discussion she basically admitted the experience would be typical for that time period. So, not an option for me as I will be arriving at a similar time each week.

I just wanted to relate what a great experience I had with Park ‘n Fly. I had to fly out of BWI on Christmas Day. When I arrived at the airport, all the public parking was full. What a sickening feeling! But Park n’ Fly was open, they had a lot of people working, and they were squeezing cars in like crazy. They were full too, but they were parallel parking cars in each row. So you had to give them the keys and let them park it (at self-​park prices).
But wait! I had a situation. I had a different driver coming in to pick up the car. I had planned to leave the ticket under the seat so he could get the car with his key. I told the cheerful cashier and she answered instantly: No problem. Just text pictures of the ticket to the other driver and he can print them and pick up the car. Worked like a charm.
No delay dropping off or picking up, and I can’t believe how great the people were working on Christmas. Special kudos to the friendly, knowledgeable and efficient cashier. I wish I got her name.
I just made a reservation for my summer trip. I’ll be using Park ‘n Fly every time.

Fast and convienent. Drivers are helpfull and informative. Prices are the lowest!

I recently bought a groupon to use Park n Fly and had a good experience. The parking lot is about 5 – 10 minutes drive from the airport and both times, we were picked up immediately. My only advice is to check their website to see where (as in outside of which door) they pick up outside of BWI as there are many shuttles for different long term parking lots.

I’ve used Park-​n-​Fly for over 20 years since when they use to be Park-​n-​Go. The service has degraded since Park-​n-​Fly took over, but it is still acceptable. My most recent experience with them, the driver would not help my wife with her bag. Usually I carry up my bag and let the driver grab hers, but on this last trip I had to get back off the bus to grab her bag.
The biggest problem with Park-​n-​Fly is the competition is often less expensive, while providing better service.
20 years ago, Park-n-Go’s main competitor was the BWI airport parking lots and the BWI Parking lot long term parking experience was truly horrible back then. (I can’t rank the current BWI long term parking, because I haven’t used it in the last 20 years.)
To get the best price at Park-​n-​Fly, you need to prepay your reservation. If you come home early, you lose the money for the extra days you paid for. The competition will typically equals Park-n-Fly’s prepaid reservation pricing with their normal pay-​as-​you-​park pricing.

Here is what you will experience when you return from your trip:
1. LONG wait at the curb for the Park N’ Fly van to pick you up. You can most likely count 4 to 5 «Fast Park» Vans pass by before even one Park N’ Fly shows up.
2. RUDE cashiers! Several occasions I mentioned how it takes a long time for a van to pick you up from the curb. This last time the lady told me that it was due to traffic at the Southwest pickup zone… hmm…that doesn’t make sense when every other van can get by. She told me «there is nothing I can do, don’t park here».
Guess what… I won’t…and NEITHER should you!
I’m a frequent traveler and will never park here again.

We’ve used this parking lot since 2003. Today was the last time. We travel every week, so we’ve given them a lot of our business. The drivers are usually friendly and helpful. Sometimes we’ve had to wait too long for a bus to pick us up at arrivals, which is especially discouraging when we see a lot of competitor’s busses come and go. But by far the worst thing is the attitude of a few of the staff at the checkout window. One woman in particular has no idea how to treat people. She’s extremely rude, actually vulgar. Because of her, we’ve decided we will never return. We don’t need to be treated as though we’re not welcome. We had a look at Baltimore FastPark & Relax. They have newer, more modern busses, a convenient location and super-​friendly staff. We’ll try them next time.

They pick you up at your car, and drop you off at your car. And it’s (potentially) cheaper than the other lots, depending on what’s full.
I didn’t experience issues that other reviewers had. We took carry on luggage. Driving was fine. Everyone spoke English and was plenty hospitable. It was a nice start and end to our Bahamas babymoon.

Parked here for 4 days for a recent trip out of BWI. I will say that the actual parking services were fine. It was an easy lot to find. The shuttle came promptly to get us and our luggage going to and from the airport. The reason I cannot rate this facility higher nor will I park here again is because we returned to find our car INFESTED with chigger mites. We’re talking 100s of little red mites all over the car. After taking pictures of the bugs, we sent them to an exterminator who identified the chiggers. We did park next to a small grassy area within the lot, which is where they likely came from. They weren’t there when we parked the car at the beginning of the trip and we returned to find them– our car hadn’t moved, so I have to conclude that the chiggers came from around the parking lot. 2 bottles of raid and a car wash later, we’ve gotten rid of them (these things bite and leave itchy red welts!), but it was a big hassle. We wouldn’t park here again and suggest Park ‘N Fly invest in an exterminator for the grassy areas near the parking spots.

DO NOT USE!!! For the birds. Park n Fly Shuttle driver gave/​delivered my luggage right down to another person’s car off THEIR SHUTTLE. When realized — the other person was gone out of the lot. My luggage was taken and not returned.
Park n Fly told me they are NOT liable. (Yes you read that correctly) STAY AWAY!
As of April 2, 2013– Updated Sept 17, 2013 —
1– No luggage returned. I had to replace my entire wardrobe and the suitcase.
2– There was a shuttle video/​audio tape of the incident that ‘disappeared’ per the BWI Park n Fly Manager, Elijah Stevens
3– AIG Insurance Company ‘denied a claim’, but I was never contacted for information about the incident, got a form letter like we were in a car accident with a shuttle.
Park n Fly stated they were not liable for GIVING MY LUGGAGE TO SOMEONE ELSE.
4– Operational Excellence Director refunded me $ 62 for the parking charge.
5– What kind of operation are they running? I am still in disbelief over this incident and will stay far away from this parking lot, services and its drivers.
6– Park n Fly Driver’s Name is Miles Hendersen.

This place is awesome!!! The driver always catches me on anything I might have possibly forgotten (keys, moon roof, sunglasses, etc) and picks me up right at my car. Then you get a ticket that lets the driver bringing you back on your return where to specifically drop you. There’s no guess work here. You get taken to you terminal with ease and they always help take your bags off and on the shuttle. My one complaint, if at all would be I wish the parking was covered. That’s really about it. Have used them several times before and will continue to as long as I fly out of BWI.

I have used them a couple of times now. Not bad for the online price. Management is quick to respond to complaints.

I have come to the realization that this organization has absolutely went down the proverbial «tube» since Park ‘N Go merged with Park ‘N Fly.
I was in the shuttle bus traveling back from BWI and the driver had serious communication issues with several passengers on the bus. He spoke broken English and could not comprehend that a passenger did not receive a business card with his parking space number on it and proceeded to argue with the passenger as to where in the huge lot the passengers car was located!
To make matters worse, he absolutely ignored a flashing red arrow on a left turn and decided to pull in front of oncoming traffic without stopping and yielding. At that point, I wanted off the bus as soon as humanly possible.
The buses they use are fiberglass and have very little steel structure. If we had been in a side impact, the collision would have taken the entire body off of the chassis and killed most of us on the bus. Saving a couple bucks with this parking lot is not worth my life.
I travel frequently from BWI and am now searching for a new place to park. Any suggestions?

Not impressed. I will stick with Fast Park from here on out, close in price, but not in product!
No water, no paper, not much customer care at the gates. The reason I went with two stars is because there was a shuttle waiting when we walked out, which was clutch in 29 degree weather

I left my car there over Memorial Day weekend. When I came back to Park n’ Fly, someone had side swiped my car, When I tried to file a report at 11pm, the cashier said no one was available to help me. After reaching the corporate in Atlanta, they were only slightly helpful. They did credit my parking fee, but American Express had already decided in my favor when I disputed the charges. I would not park here. Try the BWI Off Site Parking instead.