CD One Price Cleaners

Quick, courteous and quality!

Enough is enough. While cheap, you should factor in the cost of ruined garments which has happened to us thee times in the last year. The cheap price is because of the huge volume, sweat shop conditions (go in there at high noon in July), impossible parking and poor management.
Our most recent disappointment came at the hands of Jose, the person who identified himself as the manager. I had brought in one of my wife’s beautiful cable cashmere knit sweaters for routine cleaning. When picked up, there was an oily stain on one sleeve that was not there when we brought it in. I brought it back and was graciously told by the clerk, not Jose, said they would redo it.
When I picked it up, the same nice man said there was a problem and that there was a stain they could not get out. Upon inspection, the oily stain was gone and was replaced by a yellow, faded area on the sleeve AND on the body of the sweater as well. I said this was unacceptable, and this is when the fun started with Jose. He looked at the garment and said, «My equipment COULD NOT do that.» He, very grudgingly said, he would try some chemicals and call me when ready. I was concerned that the chemicals used on the redo had faded the cashmere but was willing to give them a chance.
You guessed it. Three days and no call
We went in three days later and when my wife called for the garment, the same nice man said there was still a problem and that is when Jose got involved again. I had been waiting in the car and when my wife returned she was very upset. She said that Jose said she could file a claim but that since the garment was two years old, she would not be getting very much for it, also stating, «You can see how old it is,». Boy, he must have superman vision. My wife is gentle on her clothes and that particular sweater is probably worn 2 – 3 times a month and always dry cleaned (by this joint) after the second wearing, and sometimes after the first. If it is ratty looking, the it is this cleaner’s fault, not overuse. I can vouch for how good the sweater looked. I believe Jose was simply trying to limit his liability the same as he denied having responsibility when I asked for the second redo. This defensiveness continued as I now went back in the store because he said to my wife that he had a video of me, when I first brought in the sweater pointing out the stain. This was another of Jose’s bold faced defensive lies. I had done no such thing.
When we demanded to see the video, he refused saying he did not like my attitude since I was now very upset.
Bottom line, THIS PLACE IS CHEAP FOR A REASON. AND JOSE PROVES WHY. There are a number of other, polite and professional cleaners in the area. Suggest you patronize them.

Not a huge fan of this place, only because of the lack of customer service skills. Never greeted with a smile or any kind of friendliness. I asked today if I could at least get a suit pressed (not cleaned) the same day (brought it it around 1:00) for a job interview, and they said no. They shut the presses down and would have to turn everything back on. I took it to a small, local cleaners in Lisle, called Leo’s, and they said they would have it done by 4:30. This is a unique instance where I was in a jam, so I so grateful for Leo’s. They just earned my business for good!

I can’t complain. I have been bringing clothing here for a while and haven’t ever had an issue.

They do ok sometimes, but they knock a lot of buttons off. Sometimes they replace them (generally with a button that doesn’t match) and sometimes they don’t. I noticed a lot of my collar tips get curled here too. Lastly, I had a blanket cleaned here for 20 bucks and you couldn’t even tell it had been cleaned. It looked like they just folded it and put it in a bag. I sent an email to them asking if they guarantee customer satisfaction, but they didn’t bother to reply.

So happy they now take credit cards! the whole check or cash thing was annoying. My only wish now is that they were open on Sundays. That seems to be the day I want to go run all of my errands. It would be nice to drop off on a Saturday, pick up on a Sunday and have your stuff ready for Monday, but it is what it is. This location is never super busy. For some reason the Darien one is ALWAYS jammed, you can never get a parking spot etc. Always have a good experience here, and you can email alerts when your stuff is done.

This place is been great I’ve never had one issue the dry cleaning and laundry has always been exemplary and I am picky about dry cleaners as I wear a suit and tie five days a week and have been doing so for years they take good care of you and they have excellent time frames if you need to get something done with the quickness plus it doesn’t Heard that they have free Starbucks at all branches if you go to the nearest Jewel Osco grocery store and buy something nine times out of 10 you’ll have on the back of the receipt a coupon for the fourth garment dry cleaning only free

I’ve lived in the Lisle area for 5 ½ years now and I haven’t had one thing to get dry cleaned till recently. I’m not one to purchase «dry clean only» items, but my business suit needed to be cleaned.
So something I didn’t expect, but I was prepared for was to pre-​pay for my items… I guess everything was the same price. The jacket and pants cost less than $ 6 and since I don’t have a lot of knowledge of the dry cleaning business, my mom told me it was a real good deal. The guy at the counter input my info into their system, and as a new customer I scored a laundry bag with shoulder strap. This will come in handy when I haul towels and sheets over to my Parent’s house to wash.
The rule here is, if it’s in by 10am, you can pick it up the same day, or next day or something… my drop off was at noon, I waited a day or two to pick it up as I wasn’t in a hurry to get it back. When I picked it up, I was satisfied.
Both for my drop off and pick up trip, I missed the lot entrance off maple heading east and ended up in McDonalds both times… no biggie, I just walked over through there.
I will definitely bring all future dry cleaning items (should I have any) here.

TL; DR: CD One Price Cleaners in Lisle on Maple Avenue lost one of my garments and has made NO ATTEMPT to retrieve the garment or pay me back for the price of the garment.
On 12÷21÷13 I picked up my cleaning (work clothes, mostly) and when I opened the bag on the morning of ¹²⁄₂₃ I realized that one of my pairs of pants was missing and in their place was a skirt that did not belong to me. That morning (12÷23÷13) I returned the skirt to CD One Price and informed them of their mistake. The young lady I spoke to said she’d look around for it and would get back to me in a week. One week later (12÷30÷13) I went back to check on my pants. The same girl I spoke with before told me that they had not found my pants. Fine, I said, they’re replaceable. I asked if I would be paid for the price of the pants. She said that she’d have her manager get back to me. (Said manager never called me back.) I asked if I should fill out some kind of claim form and the young lady said that they don’t «do things that way.»
The pants, by the way, were easy for me to replace. They cost $ 59.99 (plus tax) and I have offered to provide the receipt for the replacement pants as proof. No dice.
On 01÷06÷14 I went to the CD One Price Cleaners website and filed a complaint (the corporate telephone number is 888−253−2613). A customer service representative called me back on ⁰¹⁄₀₇ (fairly prompt) and listened to my complaint. I was put in contact with the District Manager on 01÷08÷14 and was told that he (the District Manager) couldn’t do anything but that I could call the owner of the business (which I have). The owner has yet to return my call. I would be VERY surprised if he did.
Look, I don’t make oodles of money and I need to be paid back for the $ 60 I spent in replacing the pants. They made a simple mistake and they should pay for it.
Dry cleaners do lose (or damage) garments from time to time. They just need to be ready to pay customers to have them replaced.
I will never go back to CD One Price cleaners at either this or any other location. You shouldn’t either.

Great cleaners in the area with the best price around. It’s incredible how much money you can save per year on your dry cleaning bill at CD One Cleaners! !!

Shrank some very expensive shirts. Did nothing about it when I brought it to their attention. Horrible service!

I gave this place a try twice now and will not be going back. It might be alright if all you want is to have your garments seamed but forget about it if you want them cleaned. I brought in a suit once and pointed out the places that had small spots. When I picked up the items the spots were still there. The suit looked just the same as when I had dropped it off. I really wanted to like this place since they were so cheep so I foolishly gave them another try with a winter coat. It was heavily wrinkled and needed to be freshened and pressed. I could tell right away when I took it out of the plastic that all they had done was run a steamer over it. The sad thing was the wrinkles were still there but just slightly improved. It’s hard to find a good dry cleaner these days. Any suggestions on where to find a real dry cleaner in the area that does cleaning and not just steaming?

I discovered a top secret alternate route which nullifies the star I trimmed from my previous review score due to insane difficulty in getting out of their parking lot and back on to Maple. Alright, well, I suppose it’s not really top secret, since I’m posting it here, and it won’t be a secret at all to anyone with a map… But, here goes–
Instead of getting involved in the Maple Ave battle royale, simply take an immediate left to head south on Lenox St., from there you can hang a right on Kohley Road, and then another right on to 53. You’ll be far enough south down 53 that you’ll be able to turn on then merge over to the left to turn left on Maple, but it isn’t so far that you feel like you’re really going out of the way.
I feel like I’ve lived a complete life passing this knowledge on to at least one, or possibly more, random stranger (s) on the internet.

I don’t do a lot of dry cleaning but have taken several suits and jackets here and been happy with the results. You do need to pre pay when you drop off.
If you are dropping off before work, try to get there right when they open at 7 am. By 7:15 am, the place is crawling with business people dropping off shirts to be washed.
This confuses me as don’t these people own washing machines? How do the rest of their clothes get clean– shouldn’t they just toss their shirts in with the rest of the laundry? Questions like this make my head hurt.
Anyway, the parking lot is tiny and hard to get in and out of. Be prepared to wait a long time to get back onto Maple from this location.

As I have already reviewed the CD One Price Cleaners in Downers Grove on Ogden Avenue, in which that one is by far my favorite… but this one is a nice 2^nd best.
I found this one when I was doing a lot of business in Naperville, in which this location was on my way. With a charge of $ 2.49 per item… you really can’t beat it. Since I am a fan of dry cleaning, which equals the reason of my clothing lasting years upon years… I do a lot of dry cleaning to say the least!
They are fast here and friendly at this location, the only thing is I have had to request a couple of times for items to be re-​done. I totally understand that mistakes happen, especially at the volume they are doing. They are very polite and non-​hassling when you request for something to be re-​done-​which is a nice bonus! But, it is just very frustrating when you are dropping off in volume (yes unfortunately I sometimes let it pile up that I think I will have to take a small loan out to cover it) and you are in need of an item for an event and see the item was not properly cleaned.
Overall, if in the area… I do recommend this location for the price, speed (in by 10am out by 5pm… amazing) and efficiency. My only recommendation… double check your clothing… especially if you have an item that is needed for an event prior to the day of.

They’re incredibly cheap, and you get what you pay for.
I dropped a jacket of mine off in the morning. I was going to pic it up before my flight. I was going to be gone for about 3 months.
I came in, picked up my jacket, and immediately left because I needed to make my flight. With jacket in arm i arrived at the airport and decided to put it on.
Not only was it not even clean, but it was missing two of the buttons. It was an incredible disappointment. I couldn’t even make it in to say anything. I will not be returning and have advised all my friends and family not to go here for fear of similar experiences.

Okay, after discovering this place we now bring 70% of our stuff here for dry cleaning. We can afford to splurge on this luxury because its only $ 1.09 for mens shirts and everything else is $ 2.09. BE PREPARED: you have to prepay with cash or check. Not a big deal but we didn’t come prepared our first time. IN by 10am, out by 5pm same day. We are in love with this place. They will not dry clean comforters or anyting weird like that. Winter coats, suits, dresses, all just $ 2.09!!!

$ 1.09 for laundry shirts. EVERYTHING else is $ 1.99. They don’t do leather, but I’ve had them clean coats and suits and sweaters and never been disappointed (knock wood).
Also, lots of older cleaners have pilverized the buttons off my shirts. These guys never have. The only real con is the parking lot and the other skin flints that frequent there.