Discount Tire Store – Little Elm, TX

My tire pressure sensor came on twice this week and I had lost 9 psi between those days. After two free air pressure checks Discount Tire recommended a tire inspection which was also free. They took my tire off and dunked it in water and sure enough found a nail in my tire. What’s great about Discount Tire is they repaired it for free! I didn’t even purchase my tires from them. Now that’s great service.
It was a Saturday afternoon and this location was crazy busy. They are well staffed however and move cars in and out as fast as they can. The guys here are great and handle each wheel and tire with care (I watched through the window in the waiting room).
I will definitely be back for all my tire needs. Discount Tire provides great service (for free even) and they have earned my business.

Needed some specific tires (3) to match a fourth on my wife’s car. Called the store and set an appointment 4:30 on Friday. They advised me to be there 15 min early so they could get the info from my car without delay. Was there at 4:15 and waited in line for the entire 15 minutes. The check-​in process seemed disorganized. It seems like I never saw the same employee twice waiting on customers. When I finally had my turn the employee was good and efficient. I waited another 25 minutes before my car was pulled in for the tires. Tires were as advertised. When they presented the car for my approval they had replaced my special BMW valve stem caps with generics. I had to ask for them back and to be placed on the car. All told it was 1h 40m with an appointment. Tires are good with no problems.

I have been here 3 times in past six months. New tires on 2 vehicles and one replacement. Every time the staff throughout is friendly and professional. Always fnished in less time than they estimate and haven’t been there more than an hour. Highly recommend!

After calling to get an appointment and being told there was no wait, I arrived 20 minutes after and was told it would take 30 – 45 minutes to fix my flat. At 45 minutes I moved from my chair in the back of the waiting room to the window into the shop area. Noticed only one car in the shop and several employees were chatting, when one noticed me looking he said, what’s going on with the Lincoln (my car)? At that point someone brought my car in and the work began. All told, 70 minutes. Too long for me to deal with. I’ll look around for a new shop or another better managed Discount Tire.

I’d like to thank all the customers who have left such great comments on here about our location! We do strive to be the BEST we possibly can and do everything to exceed our customers expectations in the most positive way possible!
Our crew at the Little Elm location truly try’s to go above and beyond to please every customer possible! If ever you’re not satisfied with our service, please feel free to call and speak with either myself Luke, or Richard, so we can make things right! Thank you again for trusting Discount Tire Co. for your wheel and tire needs!
Luke Lukaszewski

Huge kudos to Discount tire for fixing my tire. Firestone said it was not repairable. I will be continuing to do business with this awesome store. Thank you!

I had an incredible experience at this Discount Tire and will now be taking all of my business here. I have 2 small children, and it’s never a good time to go with them, so, we had to wait a little over an hour, my kids were tired, hungry and started acting up a little. A lot of times I will get all kinds of stares from people, but several of the employees here interacted with my boys and were very understanding because of them having there own small kids. Another thing that has gotten my business is the Christian music that was plating while we waited! We LOVED that and thoroughly enjoyed it while we waited. Thank you for your fantastic service!

I absolutely love this place! These guys rock. They don’t try to upsale you. They tell you what you need and give you options. I just got two new tires replaced from horrible Firestone tires (see that review ugh) and my car floats now! Yay! I’m so pleased. They rotated the Firestone tires and the new tires and balanced them perfectly. I ve learned my lesson and will only deal with Discount Tires!

The last thing I want to do on a Saturday is deal with a blow out. I’m so grateful this Discount Tire is always so fast and professional. Allen is always the guy I go to and he provides the best customer service and helps educate me on tires! Thank you everyone for the great experience!

This is the 3^rd time I have purchased tires here. I was hoping for a little valued customer appreciation but they are way too busy to care. They do give you a price match quote but they write down the expensive one and verbally tell you the cheaper one so when you return, you’re screwed. Classic bait and switch. I’ve been to other locations that treated me better.

This was great! A total champ for tire patches.
I pulled up without calling ahead and the guy had the car jacked up within minutes of my arrival. Obviously, there were no nails so he put it in the water tank and found a tiny hole and informed me about it. That was actually a good gesture, which means they have good customer service. Patch completed within a few minutes.
While waiting for all of the work to be done, I just chatted with one of the guys helping out at this champion shop.

I have been purchasing tires from this company for years. Price isn’t always the lowest, but I would rather pay a little more and be in and out quickly. Last place I bought tires was about $ 20.00 less for everything out the door, 3 hours later. Longest I have ever waited here is 45 minutes.
Bengy in the Little Elm location is my go to guy.

Came here for some rear tires. The employee at the desk was extremely preoccupied even though I was the only person in line. I asked for a quote and told him I am a Discount Tire customer already and he can look me up in the system. After finding me I asked him for the same order I had last time. The employee then proceeded to quote me $ 935 for 2 rear tires, installed, with warranties. I left immediately and went to Firestone which is down the street a block. Firestone gave me the same tires, installed, with warranties for $ 425. Good bye Discount Tires!

Just left discount tire and had the best experience. The staff was great fast and knowledgeable. The best part were the guys outside managing the free tire check and service techs. The guys were very nice and fast. great service

Worst service ever! Made an appointment online and still waited over an hour before they took my car back.

Allen is the best. I’ve been here a few times now and he really went above and beyond to make sure my car was taken care of. And, he did it all with the most professional attitude and was so personable too. Someone give him a promotion!!!

Everyone is super nice and helpful. Clean area to wait and really appreciate the help during the least fun of times.

Went in here for a new set of tires. Knew what I needed, they took care of it.
A couple of things to point out though, if you leave, make sure you tell the sales person to have them call you when your car is ready. Another is that if your car has the TPMS, make sure they subtract that from the total. By default, it’s added on there. and you could save like 22 bucks. We all know tires aren’t cheap. Lastly, I went in on Saturday morning, about 10ish, and when I called (around 1:30p), a guy told me that my car had just gotten done. When I got there, another guy told me that it was done about an hour from when I dropped it off. I wasn’t in a hurry, but it would have been nice to give me a call.
Other than that, everyone seems friendly and nice.
Their warranty is pretty good, IF you drive crazy. I’ve had my previous set for going on five years and only had to patch up my tire, once, from a nail… about 3 months prior to purchase (in mid-​February).
Boyfriend went in last weekend for a new set of tires, I should have warned him about the TPMS b/​c he was charged for it when he didn’t need it.
Judging on how busy they are, constantly, they have to do something right for customers to constantly go in.

The service up front has been nice and helpful. They’ve done 3 test fits for me which was amazing. Even though I bought the wheels somewhere else (20×8.5 35 offset), I did buy the tires though their online store. Unfortunately the wheels didn’t fit. So I returned the tires with no issue and I’m retuning the wheels as well (lot of issues, don’t ever buy from
) you’ll regret it.
So I ended up buying stock tires but they didn’t give me the best price though. I had to go and find it somewhere else but they matched it so that’s good. I wish they would have just given me a good price up front and I would have given them 5 stars…

Great service and very knowledgable staff. A word to the wise, make an appointment. I had one at noon on a Saturday for 4 new tires and I was in and out in under an hour while the waiting room was packed.

First time visit, and it will not be the last. Staff is extremely helpful and nice. I am a builder here locally, so I continually pick up nails. I am very happy to know that I can drive a few minutes away and get great service at an extremely affordable price. (You can’t beat free puncture repair!) If you need tires and are anywhere close by, this should be your tire shop.

These guy are fast and great. I called and told them I was 10 min late. Philip said no problem got me in and out. I like how they have a window to see your car and what they are doing. Great service no upscale bs or anything. Would highly recommend

Excellent customer service. They don’t make commission off your service that’s why they don’t sell you stuff that you don’t need. Please don’t go to firestone. I went to the one on main street and teel. The guy tried to upsell me on maintenance that I don’t need. I will not ever go back there.

I recently stopped in at Discount Tire suspecting I had a hole in one of my run-​flat tires. The helpful people at Discount Tire found the hole and fixed it for free. I came in expecting to have to buy an expensive tire to replace mine. To really capture how great this store is, I need to provide more detail —
A little background — I drive a BMW and had recently had my tires replaced at the dealership because these particular tires require a specialized «road force» balancing that most tire places cannot perform.
I told the guys at Discount Tire that I purchased the tires recently from BMW and they told me they had a machine (in 1 of their 4 bays) that could road force balance my tires if I had bought them there and they showed me a quote for what it would have cost for me to get my tires replaced by them — I would have saved around $ 400… that would have included their great warranty too.
Even though I did not buy my tires from them, they went ahead and fixed it for me for free, removing the tire from the wheel, patching the inside and plugging the hole, then road-​force balancing the tire and applying a nice gel-​coat to all of my other tires so I left there with 4 nice shiney tires. They did all of this for me for free and they did it fast.
I was absolutely stunned by this. They won a customer for life!