Doubletree Hotel

I tried to get a room at 3:30am after driving 10 hours with my family, in two vehicles, from Georgia but no one was at the front desk to provide service. After reading a review about the rooms, I’m kind of glad no one was on the job!

Stayed here for 1 night and wouldn’t recommend it. The employees are very professional and polite, but the location and room itself was pretty pitiful. The riverview room was extremely small, and the cable would lose connection every 20 seconds or so. The elevator we utilized sounds as if it could be breaking loose at any moment. The riverview was nice, however, the hotel is located in a 2-​block grace zone from the ghetto. The hotel is alright, but with the higher price in mind, the rooms are too small, and it is in a pretty shady part of town. Only gets 3 stars because of the easy garage parking and the hospitality of its employees.

The service here was top shelf. I needed to check in early and my room wasn’t ready but Marcus quickly found me a room that was ready so that I could get cleaned up and get to were I needed to go.
My room
The bed was extremely comfortable and that’s were the good ends. I had a river view which would have been a beautiful but the windows were absolutely disgustingly dirty. I thought maybe the the window washer missed my windows but I noticed walking to the elevator that all of the windows were horrible. Pay for the service and get that cleaned up.
The coffee top needs to be thrown out. Not sure what all the black and rust are from but it is nasty. Bathroom ceiling peeling off in the shower. And the couch looks like it’s circa 1970. Looks all worn tired. The exterior of the entire building is riddled with iron stains streaking all over the building.
Hilton I would suggest that you get this place clean up and up graded to match the quality of people you have on staff here. First class staff, give them a place to be proud to work at.

I stayed on the top/​executive floor. Well worth it IMHO. The free apps and breakfast in the executive lounge easily offset any price difference and having a balcony with a view of the Arkansas River and baseball field was really cool.
The bed was comfy and TV sufficient. The carpet in the halls feels a little dated but that might just be the look they are going for. The bathroom was the only problematic spot, and it was minor. The bottom of the shower curtain needed cleaned (some mold spots) and the ceiling has peeling paint in quite a few places. But that’s being pretty picky. The overall experience and stay was excellent. Will return.

My first stay here was during the end of July, for 3 days.
The lobby is open and looks clean and modern with a relatively friendly front desk staff. The rooms seem to have been updated within the last 5 years and the location downtown is near shopping and the river, which are great.
Now, have you ever had one of those experiences with a place where more went wrong than right, to the point where you kind of laugh about it? Well, that was this experience, to a degree.
The first evening, the air conditioner in my room wasn’t cooling and I had to argue with the third maintenance tech who came to the room, who finally thought to check the filter, which was completely inhibiting airflow. So, it got fixed, but I had to argue to get to that point which I shouldn’t have to do. The positive of this, is despite me having to push for them to find an answer, they were pleasant and offered me a fan when they thought they couldn’t fix it.
From here, my experiences included several small annoyances that just added on top of this. Runny oatmeal in the main restaurant (looked more like hot water with a dash of steel cut oats) and overripe fruit in the concierge breakfast area. A room service order that was not given to the cooks to prepare, resulting in a additional 20 minute delay in delivery.
Finally, an absent front desk clerk during prime check out time in the morning (7am) and when they did appear, they seemed frustrated for their interruption to provide me a receipt.
The only other issue that struck me is that the first night the lobby and the hallway on my floor was well air-​conditioned, but on the remaining nights, it had to be 15° hotter in the hallway and the elevators than everywhere else.
So, in general, it was just one of those off experiences. The floors were quiet, which is good, but they really need to figure out the AC and food situation.

A bit more than 3 stars for this older, slightly tired property in downtown Little Rock. We were on the top floor with a balcony over the river and access to the club lounge (staff there was really nice). Still, as the prime Hilton property in this vibrant area you would think an update in the last decade would be in order. Lounge was cooled by room fans. Not up to standards…

Very disappointed with this hotel and all of the Hilton hotels in the area. I am traveling on military business and not one Hilton property will offer the government rate. It’s unfortunate that there are rooms available but Hilton is not willing to offer those rooms up.

I stayed here for a week in March. Terrible hotel. No hot water for two mornings. The best advise was to let the water run «a little while.» Housekeeping took a shirts and some business documents with the linens. Very rude when asked to investigate. The worst of the situation was when Rooms Director Victor Davis promised to reimburse for the shirt. It has been two months with no resolution or a return email or call. Be wary.

This is a really nice property. Nice big lobby. Bar and restaurant in lobby. Staff was polite and helpful. Easy check in. Room was spacious and clean and I had a beautiful view of the river. In the heart of downtown Little Rock. Plenty of nice restaurants close by. A complimentary shuttle will take you to restaurant/​bar area if you don’t want to walk. I will stay here again!

We checked in to our room having soaking wet floors … No one picked up for room service so we went downstairs to place the order. The order came in to go trays, no room service cart or trays. Our soup and waters came in to go coffee cups. I asked for a drink menu at the bar and got a print out book of 100 pages on «how to» make a drink. The jack and coke (Pepsi) had fruit flys in it and my dirty martini had old olives.

Old, dingy, dirty and overpriced. Don’t bother paying for the $ 12 breakfast that Hampton Inn serves for free. Staff was friendly, but the hotel was not well maintained.

Eh, it was alright for a one night stay but I think I would look elsewhere if I was staying in Little Rock. The hotel floors themselves have this horrible, thick carpet. Makes wheeling luggage around twice as difficult. My room felt incredibly humid, which was for sure partly due to the rain that night.
I didn’t get in until around 9 pm… so no cookie for me. I also booked at the govt rate, which was supposed to include parking and breakfast. I got the parking… no mention of breakfast. I didn’t realize this until I looked at my reservation later. On one hand, I was in a bit of a hurry… on the other… I wanted breakfast. :(
My room was not very well cleaned. My sheets looked very worn and I could see hair underneath. The last person who stayed in my room used a washcloth to remove eye makeup and hung it on the shower rail… apparently housekeeping didn’t look up and notice this. The coffee maker is in the most awkward location where there is no outlet unless you move the heavy chest of drawers the tv is on. I moved it into the bathroom.

The staff here are top notch! Very friendly and accommodating. Front desk staff goes above beyond in assisting with reservations and transportation.
Ben and Michelle in the bar area are awesome. Need ideas of how to kill some down time in the area, ask them, they’re very knowledgeable.
The breakfast buffet is standard fare, but they’ll fix u a made to order omelet for no extra charge. Charles will b happy to take care of that for you. Very professional.
We had a nice view of the river from our room on the 11^th floor, however, there was mold in the shower, this the missing fifth star. If it weren’t for the shower, would have been a perfect stay.

Great location, very friendly staff and a nice room. Very centralized and was walking distance to where I was speaking on my book tour. Really enjoyed the stay and the breakfast was also top notch!

Great view, Hilton members have access to the 14 floor for free drinks and food 5−8pm.

Great stay. Can’t complain about anything. Prompt service at check in and at nearly every point in my stay. They did the warm cookie thing again. Oh it gets me every time!
The conference space was convenient as it shared the same building. If you go to as many conferences as I do you know having to walk across to another building is kind of annoying because half the reason for staying at the same hotel is for the convenience.
Rooms were as expected of a higher end hotel. My view was awesome. Now my friends suite was a two story one. That was pretty cool.
Shuttle service to the happening part of town was pretty accomodating. There wasnt much going on. Perhaps it is a Little Rock thing.

This was my second stay at the Doubletree in Little Rock. I think it’s the best option in town for Hilton HHonors members. It’s right on the river walk and Markham is the main drag so it’s close to lots of nice restaurants. Bar has a great stock of bourbon. I was a little disappointed when the hotel couldn’t upgrade my room like they usually do, but the room was still very nice, I’m just used to getting spoiled! I’ll stay here again, next time I come to Little Rock.

I spent two nights at the Doubletree for a conference, and I really have nothing to complain about:
— Service was consistently excellent. Every interaction I had with staff was friendly and pleasant, and everyone was personable. We had a few good laughs!
— My room was clean and neat, and the hotel in general was well taken care of. None of the facilities I used seemed run-​down or neglected.
— I wasn’t driving, and so I can’t comment on the parking situation. When I needed to use a shuttle, it was provided promptly.
— The location is good — there’s a small number of restaurants and bars two blocks from the hotel, and the area in general is a good walk.
— Food and drink prices seemed roughly comparable to what you’d pay outside. They definitely weren’t offered at an obscene markup.
Alright, alright — the elevators were slow, and I have to agree that the views weren’t super inspiring. Still! I had a great stay here. Cheers, Doubletree.

This Doubletree is the real deal. We were taken care of in every way during our short stay. The hotel is clean and nicely appointed. Our room on the concierge floor was comfortable, though slightly cramped for a wheelchair. The view was lovely.
Dinner and breakfast were both excellent.
We expect to return.
There was a small problem with the closet in our room. The hangers were to wide for the sliding doors to operate properly. Someone had to know about this? I forgot to mention it to the staff.

Movie scene: A pair of hands gently puts an old LP vinyl 33rpm record on a turntable and clicks the thumb switch as the record begins to turn a single hand drops the stylus needle to the outside groove… the static sound in the speakers makes a hiss and then comes the sound:
SLOW RIIYIIIDE!!! TAKE IT EASAAAAY! SLOW RIIYIDE!!! TAKE IT EASAAAYAAYY…
The song is from a band called FOGHAT which was a part of my older brother’s LP collection in the late seventies. It was the FOGHAT LIVE Album. and there is a point here kids. I am certain that this was the last time this place was remodeled.
In fact, I believe the actual band Foghat may have stayed in this room on the 13^th VIP floor and probably also the touring bands Head East, BTO, Boston, Journey, ZZ-​Top, Deep Purple, Black Sabbath, Aerosmith, and Styx. You can open the drafty, huge non-​insulated sliding glass & metal patio door and stand on the patio overlooking the Arkansas River. Noble effort here but this ain’t the same view like on a Texas beach.
They still have the glass top and chrome tables which I assume served a great purpose for cutting lines of cocaine while hot groupies in tube tops and blue eye mascara leaned over for a snort. Fun times! The walls here are thin and you can hear everything going on in another room. Just like in the late 70’s because NOBODY was sleeping anyway! Being awakened by noise that does not turn out to be a wild spectacle of a rock band party just pisses you off mostly.
The staff here is VERY nice. It is an Older hotel with small rooms, but it was VERY clean and located downtown within walking distance to restaurants. The parking is reasonably priced and it is connected to the civic center, but the elevators are SLOW AS HELL and it is confusing as to how to get to the parking deck. This is not the best for basic business travel and the wireless connection is kind of wonky and slow.
But for a seventies band visiting it could be great! Glass top tables, access to alcohol, slow elevators for cocaine fueled novelty sex, and a cool, spacious lobby for band group photos on the next LIVE album.
Next time I stay here I think I am going to score some platform shoes, a leisure suit and a Puka shell necklace. That and a splash of Musk for Men cologne and there is no telling what might happen for me! OK. Then again. maybe not!