Massage Envy Spa

I have had hundreds of massages in my life, at locations all over the world so I am far from new at booking massages. I tried to book a massage at M.E. today but was told I had to give a credit card over the phone. No thanks. Not sure whatever happened to customer service but it seems they are fresh out of it at massage envy. It is a shame when someone loses a customer before they step foot through the door.

Great service. Bianca was awesome. She worked out my knots; had be feeling great the next day!

Brad was phenomenal! I’ve had issues since my last half marathon and he was able to get these muscles fixed pretty quick; he does not waste time! I highly recommend at least 90 minutes the maximum benefit. Thanks, Brad!

I have only been one time, but my husband has bought me another gift certificate to go again. Their place is clean and quiet. I am looking forward to my next massage and I hope it will be just as good. The only suggestion would be the music to be more relaxing.

AMAZING customer service by the Clinic Administrator!

I really don’t want to write this review as I’m afraid everyone is going to try to book with my masseuse, but I want to be fair :) I am a regular so I can tell a good massage from a bad one (I’ve seen 4 different masseuses here) I try to come at least twice a month if I can get certain masseuses. First off, Alex from Hot Springs is amazing. I’ve been seeing him since last year. He is really experienced and from his book of clients you can tell everyone loves him including me. The only issue is he’s booked 3 months in advance but he’s worth the wait. Also, the time before last I had a 90 mins massage with Alex and we were placed in a different room and the air conditioner kicked on 3 different times scaring me each time. Alex apologized but it wasn’t his fault. It was just hard to relax or stay asleep when that noise would come on.
I have found another masseuse who I want to thank for relieving my pulled hamstring after I did yoga. (I also need to thank the man who answered the phone who recommended Brad to me!) I was only able to see Brad for an hour but he saved me. He worked his magic with his hands and is exceptional. To tell you how addicted I was. I drove down to midtown Massage Envy 1.5 weeks later to see him for 90 mins since he works there on the weekends — now don’t take all his appointments from me, please. If you’re a runner like me, Alex and Brad are your guys. My back and legs feel great and 90 minutes was the perfect amount of time. Thanks for that!
This place is more for those who just want a quick fix. Not a place to relax but you get what you pay for.

I thought I was not going to do a review, but maybe I could save someone else.
Well I signed up for a membership a year ago, big mistake.
If I pay my monthly fee every month on auto payment no late payments it’s my business if I give them away to the same person. At the end of my Contract I had visits that had already been paid for but if I did not use them they expire when my contract run out.
It’s a lot of fine print in there contract, hated it glad it’s over.
Another thing they tell you membership can be used at any store and any state. It can, but be prepare to explain your membership to every employee because really I don’t think they understand it. They always say «I don’t see how many remaining you have because you did not sign up at our store.
What freaky different does it make.
Lastly I wanted to give one of my months away at Christmas, since I was not at the store I signed up at another problem.
Today was a stressful day looking forward to my last one hour and half, great enjoyed it. Walked out front desk young lady say, am sorry you have no more prepaid.
Are you freaky kidding me again. Again poor computers one store did not see what the other store saw. Welcome back Stress.

I had the Deep Muscle Therapy. Not a fan. They use biofreeze on you. It feeks like icyhot, which I don’t like. And I smelled like methol — had to go straight home to take a shower. Not to mention that It burns and then it feels cold afterwards. Hardly relaxing. NOT RECOMMENDED. The girl worked out my kinks at least, BUT cut me 15 minutes short of my 90 minute massage. The facility is extremely small and there is really no where to relax while you wait. It was just okay and quick in-​and-​out place. Very commercial. It was okay until I UNFORTUNATELY went to check out and the girl was trying to sell me on a stupid membership! I I said NO 3 times and said I usually don’t have time and it’s not for me, but she kept rambling on about how I can use it next month. Clearly I am not interested and even less now. STOP TRYING TO SELL MEMBERSHIP or learn how to take NO for an answer.
If you find yourself in NW Arkansas, I prefer Spa Botanica in Rogers. They are not pushy and they have better facilities, extremely relaxing, clean, and larger. Massage Envy is for the quick fix; not Relax and Unwind. I left there angry and STRESSED OUT.

It’s just okay. I’ve had a lot better massages but they can usually schedule you in quickly. I’ve been there twice now and both experiences are just mediocre. To me the prices are too high for the quality of service. The establishment itself is very nice and the staff is friendly. However, it’s very «chain/​commercial» feeling and the staff lost my paperwork and another returning clients paperwork also. Both times I paid for a 60 minute massage and by the time the therapist started (late) I was only able to receive 45 minutes. I didn’t argue with the price since I was aware that might happen again; due to the last shortened experience. I probably wouldn’t give them a third try, at least not at this location. I also don’t like that they try to push a membership on you, very pushy. Like I mentioned very «commercial», better luck somewhere else. These ladies seem sweet but lacking experience.

I’ve had many massages off and on throughout the years, and I must say, this was by far the best! Usually I hurt afterwards Bcuz of bak issues. They just find a knot and go, but not here, I got the hot stone massage and boy it was relaxing. The heat just loosened my knots right up and the magical fingers of Liz, it was truly enjoyable. I also got a facial, that was nice as well, felt a little rushed but it was fine. I’ve set up my next appt.

I am, admittedly, a massage junkie and Have enjoyed massages at numerous locations and spas throughout North America. However, we are blessed, here in Little Rock, to have the BEST massage therapist. Glenda, at Massage Envy on Chenal Parkway has the magical touch that can heal everyday tensions as well as chronic pain.
I have a massage twice monthly with Glenda and truly feel better than ever. The membership at Massage Envy makes it affordable for every budget.