Tide Dry Cleaners

I’ve used other dry cleaners before, and this is by far the best around. There isn’t a trace of the stereotypical dry cleaner chemical smell, it smells like Tide-​fresh, clean, just like home. The service is consistently impeccable, I am always greeted with a smile and I love the ease of the drive thru at the Cantrell location. They fix buttons without request (which I love because I always forget), and my clothes always look great and come out on time. Tide is the best!

They are so nice and friendly here! Convenient location and great service.

I was recently visiting Little Rock and needed a few items cleaned for meetings I was in town for. I dropped my garments off and had them back the same day! Great quality. Excellent service. Super convenient.

I think they’re great. If you look at the reviews, Unilocal has relegated all the good ones into the «not recommended» reviews. I hope I’m not one of them. I use another dry cleaner that is not as good but is more convenient to my work, but sometimes on a holiday I use Tide because it’s closer to home. The clothes are very clean and they are faster than my other cleaners.

When Tide Dry Cleaners opened, I quickly tried them out of frustration with poor service. It really annoys me that most cleaners crush buttons and leave chemical smells. Several times, I have gotten shirts back from Tide with a hang tag telling me they fixed a button — no extra charge… Just fixed it.
I grew up with my mom washing clothes in Tide & Downey… I prefer the scent. It is familiar & feels like home. Tide Dry Cleaners is the only dry cleaners that gives me that on a suit and my dress shirts. I can only compare the difference to that of sleeping in my bed or cheap hotel sheets. The hotel’s are rough and they just don’t smell right. I feel that way when other cleaners wash my shirts & suits.
What I like the most though is not the scent and fixed buttons. Every time I go in the staff is beyond friendly. The managers know me by name. The rest of the staff is always warm and friendly.
When I have inadvertently left something in a pocket, it has been returned in a bag with my clothes.
The first of last week, I had to make a quick trip. I didn’t get my clothes in until after 10am. When I asked if they could have them ready by 5 that afternoon, they didn’t flinch. The girl at the counter quickly responded «we would be happy to… & watch your email to know exactly when it’s ready.» Around three that afternoon, I received an email that my order was ready. I was able to have my wife grab them while she was out and avoid going myself after work. When I got home my wife told me Andrew (the manager that helped her) said for me to «have a safe trip.»
I just love the that kind of friendliness. Combine it with my clothes all smelling & feeling like they do from my house… I like this place.

Tried Tide for the first time and will never go anywhere else!!! Best experience I have ever had with a dry cleaner and love they’re customer service. Clothes were done quickly and came out great. I would recommend them to everyone.

I took several items to be cleaned. My red coat came back with the same spots on it. The red trim on my husband’s tennis sweater bled into the white, and the spot that was on it is still there. I talked to the manager, and he told me to bring the items back in and he would try to get them clean.

I had very high hopes for the shiny new store. Unfortunately it was hands down the worst experience I have ever had with a dry cleaners or tailor. My clothes weren’t ready when scheduled (had to come back 3 times to get them), the team of employees didn’t really seem that bothered by the delay, then when I got the finished product (buttons sewn on brand new blazer) it was so poorly done that I had to use their scissors to snip the extra threads from the buttons. Husband wore the blazer ONCE and the buttons were falling off. Brought it back for their «new tailor» to re-​do and this time the blazer was snipped with the scissors and the buttons weren’t even aligned evenly! Buyer beware, HORRIBLE service and experience. And anecdotally, often when I was waiting to be helped while in the store there were multiple other customers with problems standing in line.

Easily the worst dry cleaning experience I have ever had. Free dry cleaning offer was a bait and switch. Clothes were not ready when promised. One item (shirt) was ruined. Several others were damaged. Suit jacket was pressed with wrinkles in it. Very poor quality and lack of care for your clothes.