Boulder Running Company

The staff is great and very helpful. They truly do care about their customers and want them to have a comfortable running shoe that fits their needs. I tried on a pair of shoes and they felt fine in the store but after taking them home and running in them; they didn’t work out. Boulder Running was great and took back my shoes and put me in new ones without any questions. I can’t wait to try my new pair out. Thank you for providing excellent customer service!

I absolutely love this store. Ever since I got my first pair of running shoes from here I’ve come back. The staff is friendly and knowledgeable, allowing them to get you the right shoe. I highly recommend this place!

Our first time purchasing shoes here. We will definitely be back. Terry assisted my husband and was extremely helpful. Her confidence and knowledge were reassuring. She was able to answer questions and educate us along the way. Thank you Terry!

I’ve been going to this location for many years and always get The Best customer service! They always help me to find the perfect shoe for me. I have high arches and need specific shoes to fit my orthotics and I never go wrong here!

Good place for those of us with odd feet or an odd gait.
They have always helped me buy the right shoes, each and every time. It’s comfy day in day out.
A couple of the staff members are a little less than pleased to answer a bunch of questions, which I have quite a few of when I am looking for shoes.

Wonderful customer service. I was immediately offered assistance as soon as I stepped in the door. James took his time to help me, measured my foot, analysised my gait and was very knowledgeable about what would be best for my foot and the support that I needed. He was very patient and easy to deal with. Great experience and now I got new shoes, yay!!!

I will always buy my shoes from this location. The customer service is the best, truly.
I went in today to purchase something else and mentioned how much my hip has been bothering me on long runs after purchasing my most recent pair at a different location. I didn’t realize there was a 30 day guarantee on shoes and didn’t even think I could return them since I’ve already put quite a few miles on the shoes. The sales clerk didn’t feel I was fit properly and offered to exchange my shoes. I walked out of the store with a brand new pair of shoes and the hope that it will cure my hip problem. I was really blown away by how much they wanted a satisfied customer.

Hands down the place to go in Denver! The staff has always been extremely helpful and knowledgeable of their products.
They not only offer many events to the community, but also have a variety of weekly runs to anyone and everyone.
I’m mostly a trail runner, but the best part is the staff are all runners and use/​test out everything that is available in store.
I’ve been to other BRC stores and this one is by far the best!

I am so glad that I stopped in Boulder Running Company a few weeks ago. I’m a novice runner and started having knee pain during runs. I thought, «oh well, runners have knee problems. I’ll just get a knee brace.» BRC has a lot of knee equipment to choose from so I asked Shelly for some help. After asking me a few questions about myself and my running schedule, it came out that I was running in 5 year old shoes. Shelly suggested that I get new shoes and that I didn’t actually have knee problems. I was on a budget and know that running shoes can be pricey but Shelly spent at least 45 minutes with me finding clearance shoes that fit my running needs and budget. I’m happy to say that a few weeks after purchasing new shoes, my runs have been free of knee pain! I couldn’t have asked for better customer service. Thanks Shelly!

The people at Littleton BRC are extremely knowledgable, helpful, and friendly. Always willing to take the time to get you in the right shoe to reduce the risk of injury.
A few years ago, when training for Pikes Peak Ascent I had an overuse injury and the staff at BRC were amazing. Because the people I talked with were runners, they knew what I was talking about, taught me about the foam roller, encouraged me, and told me about Ascent Therapy and Lisa. As a result, I was able to compete! I have been a loyal customer ever since!
Another HUGE bonus… their awesome, fun, all-​welcoming running clubs… my favorite is the Sunday Trail run.

Love the community feel. A running store staffed by actual runners who know everything from beginning running to road, trail and mountains. What a concept!

I hate to give this store a poor review as I have been a very pleased customer for the past 4 years but my most recent experience here has given me a bad taste in my mouth and causing me not to return. I have boughten all of my running gear here and always had great customer service until last week. I called before going down to make sure they had the shoe I was looking for in and the man on the phone told me yes, come on down! I drove down from Evergreen only to find they did not have any sizes of my shoe in, just the show shoe. I was a little erked by being mislead but let it go and decided to have them order the show for me. I was told it would take 2 days to get in as it was coming from Colorado Springs. 3 days later, they still don’t have my shoe and couldn’t tell me where it was at. The man who helped me was very rude and not accommodating to me at all. He couldn’t tell me where my shoe was or when it would be in but informed me he could offer a 15% off discount. It is not 6 days later and I still have not received a call that my shoes are in not can they tell me where there are at… STILL! Every single staff member I talked to has acted totally surprised and had not offered me any further assistance with getting my shoes.
I could easily go online (which I will now) to get these shoes at a cheaper price but like I said I always used to love this company and wanted to support their business.
Overall, my recent experience with them lead me to believe that not all staff members are educated in their product and some of them don’t know the difference between one shoe to the next or anything at all!
I regret to say to I will never step foot in this location ever again. My hundreds of dollars will go to support another company with great customer service who appreciate their customers and giving them a good experience.

The people here are simply the best and most knowledgeable in the running industry. I took a friend here who is over 300 lbs and and suffers from chronic foot pain. Many people of his weight never go into a store like this and my friend was very resistant. Nick helped us and we spent an hour trying on shoes, inserts, — anything and everything that could help. Nick could feel my friend’s initial hesitation and talked him through everything and treated him with the utmost respect.
It’s been four weeks and all I can say is that Nick honestly changed my friend’s life. He is walking daily, without foot pain, and he is losing weight. I can’t stress enough how exceptional Nick was and his caring and thoughtful help put someone back on a path towards health — truly life changing. So if you are out there struggling with weight issues and in that cycle of needing and wanting to exercise but your feet or knees or whatever is preventing you from doing so, go see Boulder Running Company and let them help. You don’t have to run or jog — it’s a place to get the right shoe for whatever you want to do.

After reading the reviews, I had to check the address to make sure I was at the same store! I had called several days prior to my visit to see if I could have a gait analysis and was assured by the very nice associate over the phone that the entire staff was trained to do so and could help me anytime.
I showed up last Saturday for the analysis and left very disappointed. There was no analysis, it was a shoe saleswoman who knew nothing about minimalist shoes who simply glanced at my feet after walking 5 steps and announced I pronate. Every time I tried to gather information re: pronation and knee pain, she interrupted me. When I explained why I currently use a minimalist shoe, she was dismissive and borderline rude.
I guess you didn’t want the $ 120+ I was ready to drop on a pair of running shoes. I won’t return to your store or your company. Maybe if I had announced I was a podium finishing triathlete I would have had better reception. Alas, I am not, so am not worthy of assistance at this store.

Great shop! They helped me figure out what type of shoe was best for how I run, and hooked me up with a great pair.
Definitely worth going there to have your run analyzed. Then you’ll always know what type of running shoes you should use.

A more better way of buying shoes!
I’m training for my first triathlon so I knew I needed some professional running shoes. Didn’t want to pick up a box from a discount outlet and hope for the best. I came to the right place.
Very warm and welcoming staff. I had no idea what I needed but that was perfectly fine. Colette came right over and took a look at my calves. Yeah, she had me roll up my jeans to get a good look. But I’m sure it was to gauge me some, too.
After asking me a few basic questions, she performed a gait analysis on the treadmill. Two treadmills, actually. One with a way-​cool ipad attached where she drew lines around my video, showing me where I was coming down on my feet when I ran. Wow… I never knew.
And the second treadmill hooked up to an old-​fashioned VCR so I could see the whole picture better. Trust me… you MUST do this if you’re running. You’ll save yourself a lot of heartache. And footache.
Then she went into the back, picked out a few pairs she thought would work, and had me try them on. I loved them all as the fit was better than anything I’d experienced before. And she conducted the gait analysis again — with the new shoes — just to make sure all was well. It was.
So I’m hooked. Love this place. Won’t go anywhere else. And there is a lot more than just shoes here. Supplements, hydration, gear, and all types of running clothing.
Make this your first stop if you’re searching for any type of running supplies.

The BRC in Littleton is the BEST!
My sisters and parents have bought shoes from them in the past and the way that they take care of you there is awesome. You can test out the shoes before you buy them and they even have treadmills in there where you can watch how you run and make sure you have THE best support for your feet.
Not only is the customer service amazing, they offer fitness classes there! There’s bootcamp classes in the morning and workouts in the evening where they workout on the bridge to nowhere at Bowles and Wadsworth. Pretty cool!
Definitely recommend going there!

Today, Boulder Running Company made me a customer for life. And I should note: I hate Boulder, Colorado. But these guys are the one good thing from that horrible, horrible town…
I purchased a pair of Brooks from them probably 6 or 8 months ago, after having them do a gait analysis and all that jazz. While those shoes were ok initially, I started having a lot of problems with the muscles on the inside of my legs (no, not shin splints; had em checked by the doc and from PT).
After a long hiatus, I started to get back in to running again. I wasn’t having as many long term problems, but I still encountered pain. Which leads me to today.
I went and ran around the lake at Clement Park, and headed over there to ask if they had any tips for me, or ideas on why I keep having leg issues. They checked out my shoes, and determined that they just weren’t the right shoes for me.
They tossed me in a different pair, put me on the treadmill, had me run outside, and gave me some techniques and tips. They then swapped my current shoes for the new pair, and I only had to pay the difference.
Now look, I know the customer isn’t always right; anyone who says that is, frankly, an idiot. Customers are wrong sometimes, folks… I didn’t go in to the store to tell them they did something wrong though; they just did the right thing because it was the right thing to do.
By doing this, they made a customer for life, and I will refer anyone I know to them.
Classy. Thank you to everyone who works there, as they were all friendly and helpful. People always take the time to complain, so it’s important that when someone does a good job, that we should tell them…

This place rocks! Last summer, our salesperson spent close to an hour with my mom to get her fitted for walking/​all purpose shoes. Mom loves the shoes!
And, Unilocalers, that’s as good as it gets! :)

I don’t know about you, but I don’t generally get excited about feet. Sure, I’m a sucker for a cute pair of shoes or a nice pedicure, but the conversation topic of feet doesn’t really whip me into a frenzy.
Boulder Running Company is the PERFECT place to go when you want other people to get excited about your feet for you.
For a few months I’d been dealing with some foot pain issues while exercising and finally decided to do something about it. My feet took me over to Boulder Running Company, and I showed up and said something brilliant to the effect of «my feet hurt.»
Within minutes, a sales person had my shoes and socks off, and had me balancing on one foot, and jumping up and down. She was soon contemplating the state of my arches.
I tried several different insoles and she finally concluded that the perfect ones for me were out of stock. She gave me two options. She could order them in from another store and I could have them in two days, or she could give me the name of a competitor’s store that carried it. Why I felt like I was right smack-​dab in the middle of «Miracle on 34^th Street,» with Santa telling me to buy my fire truck and Gimbles instead of Macy’s.
I told the lady I’d wait for the insoles to come in. A few days later I returned to pick up the insoles. A different sales person helped me with the fitting and then proceeded to engage me in a very animated discussion about the anatomy of my feet and just how my problem had developed. He even took off his own shoe to compare his arch to mine, then showed me some stretches to do to help the state of my feet.
Like I said, I don’t normally get excited about feet, but the folks at BRC just might entice me to do so.
I should also mention they have a FANTASTIC selection of running clothes, non-​running shoes, tech socks and running books.