Digital Federal Credit Union

I’ve been a member of his credit union for about 10 years. In better economic times, I set up CDs for my family and earned incredible interest. You could add money to your CDs and accrue interest on that amount too. Very rare that banks offer that deal, so I used to wait til one CD expired and then folded it into one with a longer term. Was great. Rates are crummy now, so I don’t bother …
I was in here yesterday to deal with savings bonds. The process was very complicated because I was dealing with someone else’s bonds, and even though it took three people (and 2.5 hrs) to figure it out, it finally got done. As usual, everyone was very pleasant, professional, and helpful, and they apologized profusely and often that it was taking so long. The newbie who entered amounts had a total that didn’t match the one I had, so she (and the two others) tried to determine why. My total was correct. For some reason, I didn’t mind waiting. Guess I realized my prize for being patient would be the mini-​Snickers that was in the little candy jar in front of me. They didn’t pretend to know answers or contradict each other, but among the three of them, they finished the task. All I cared about is that everything got done, and no one had an attitude.
This particular branch has a drive-​up ATM, self-​service coin machine (I don’t believe they charge a percentage), and an Internet café.
Tip: If you’re wiring money from one credit union to another, they waive the $ 15×2 transfer fee ($ 15 at the origin and $ 15 at the destination). Go figure.