Larrabee’s Furniture and Design

Outstanding service. Simply outstanding. Sheryle has gone above and beyond to ensure our satisfaction. I highly recommend Larrabees for service and quality. Sadly, I don’t need additional furniture, or they’d get all my business. Thank you.

Yikes!!! Buyers beware!!! We purchased a sectional for our home theater less the a year and a half ago. My family uses the room a lot. I consider Larrabee’s as being high end and expected the quality to be the same. I noticed that the material was coming apart on a back cushion so I did a more thorough inspection and found the same thing in several areas including the back’s, seats and lower boarder where the fabric was beginning to run and split. The cushions are worn and distorted and the frame is poorly constructed as pieces feel wobbly. The furniture I replaced it with was 15 years old and in better condition. We purchased that at Bassett. I called and was told there was nothing that could be done since it was purchased on clearance. We were ripped off and would have done better going somewhere else probably spending less money. Be careful and do your homework. Paul R

Larrabees did a great job helping us figure out the perfect setup for our new house. The staff was helpful and the selection amazing. Now that we have our furniture, we couldn’t be more happy with the quality and attention to detail. On one of our chairs, our designer helped us pick a fabric that pushed our comfort level — and I’m glad she did. The chair is the centerpiece of the room.
Thanks Larrabees for doing a great job and getting it right!

The staff at Larrabee’s goes the extra mile to serve you. I think this is as important as having the furniture you want.
I purchased living room accent chairs and a custom mattress. I purchased some other items at a competitor family-​owned store, but told them they should go to Larrabee’s for customer service and sales training.
You will definitely be a satisfied customer after shopping at Larrabee’s.

After going to countless furniture companies, my husband and I ordered our living room furniture and rug today at Larrabee’s in Littleton. We worked with Design Consultant, Susie Harling and she was beyond wonderful. She is a very patient and talented designer. She helped us choose the perfect fabrics based on our wood floors, tile and wall color. The Finance girls were awesome as well and very easy to work with. We highly recommend Larabee’s and know we’ll be back again for other furniture.

We hit the streets today to shop leather couches/​sectionals. We decided to start our hunt based on proximity. First stop, Larabee’s…I knew this had been another furniture store, but couldn’t remember the name… it was previously Kacey Fine Furniture. So, thank you Beth Shafer for your greeting and assistance, it was your warm welcome and non-​pushy welcome that was so inviting. We appreciate your greeting, attentiveness, knowledge, and help! We are impressed by your customer and industry skills. We had at least two to three furniture stops planned after this stop, but due to your personalization and expertise, we were convinced that this was our furniture store for today’s and future purchases. Larrabee’s truly has a niche in the Metro Denver area! Not only the knowledge in the furniture industry, but the personalization, attention to detail, array of tastes, competitive pricing… we are convinced that this will be where we purchase furniture. We could go on and on, but our transaction today felt like «the good old days»…the customer is always right… they spent so much time and effort… we are truly grateful. I would recommend that you give Larrabee’s a look for your furniture wants and needs.

My experience has been nothing but excellent. I showed up after the store closed and met the General Manager, Roger, as he was locking the door. He invited me to come in and look at furniture as he still had paperwork to do. I told him what I was in the market for and my need for fast delivery as I was moving in in 2 days. I happened to find exactly what I was looking for and was excited about it as I had already looked at 4 previous stores. The following day we made arrangements for payment (since they were closed while I was there). The entire staff from designer to delivery personal were gracious and helpful and showed up promptly at the time they had stated they would. Roger followed up that afternoon with a personal phone call making sure I was happy with evertything. By far the best buying experience ever.

Without a doubt the best furniture purchase experience I have had in many, many years. Initially thought Larrabee’s would be over priced. What I found after a lot of research is they do not sell low quality as other stores tend to do, and offer mid range to high quality at a competitive price. After research, I decided on a mid range, and found Larrabee’s mid range is probably better than the higher price range at the furniture box stores. There was no high pressure sales like the other larger stores. I looked everything over very carefully and believe you get much better quality for only a few more dollars. The staff was fun, and they insisted on conditioning the leather and rewrapped it before I received it. I am a fan!

Absolutely do not shop here! I bought a custom $ 1400 chair here to match the one I had bought off the floor earlier in the year. It was literally the worst buying experience I’ve ever had. So the chair was supposed to take 2 months, it took 4 months. When I went to pick up the chair, I asked if I was going to get to see it out of the box. They said no, that it was all wrapped up. So that was my fault for not insisting because when I got it home it was the wrong fabric!!! So I spent the next 2 months calling the store and following up. They were just going to re-​order the correct chair-​seems pretty simple. No one ever called me back when they said they would. After about 5 weeks, when I called the manager was really shady and was like «Shawna never called you?» They discontinued the chair!!! Maybe if they hadn’t waited over a month to do anything about it they would’ve still made the chair. But I want this chair to match the one I already have. So they offer to order the correct fabric and have it reupholstered. I say sure, even though to stain on the wood is different than my other chair. This is such a pain in the butt, I just want to be done with it. So probably another month before I hear anything. Finally the chair gets reupholstered. The fabric is the same pattern but a different shade! I hate the chairs! And not surprisingly, no one ever called to follow up. No one cared if I was happy with their product. They just want your money. If you are willing to pay their prices, I expect some level of customer service. This place is absolutely terrible. And their furniture isn’t even great quality.

We recently purchased a new home and began shopping for furniture a few months before the closing. Laurie is the designer we have worked with for several purchases. She helped us with colors of fabric, size of items to fit our new home, etc. Everything turned out perfect and as we expected. I shopped every furniture store in the metro area and Larrabee’s prices were competitive with other stores offering custom orders and similar quality. Our designer stayed in constant contact regarding our different items that were ordered. Every time I have visited the store everyone is extremely friendly and welcoming. Larrabee’s has many different pieces you don’t see in other furniture stores. I would highly recommend Larrabee’s to anyone.

I recently moved to Colorado, and despite the chaos that comes along with a 1,000 mile migration, I needed to furnish my new home. My fiancé and I looked at a few furniture stores, but none of them compared to the atmosphere and customer service we found at Larrabee’s. We were greeted very promptly by a designer, Rima, who was an absolute delight to work with. She really took the time to get to know us and what we were interested in. Rima helped us find beautiful furniture that stayed in the color scheme we had hoped for. Needless to say, I am extremely satisfied and we will definitely be back to furnish our patio for the summer!

The quality of the furniture is based on the manufacturer but the customer service in the store was awful.
I purchased over $ 30,000 worth of furniture for my new house. The service people were incompetent and unresponsive. I asked to speak to the owner and I sent him a personal letter regarding my issues, however I never received a response. The manager was the most unprofessional retail person I have ever come across. I would suggest finding your furniture at another store that appreciates your business.

Garbage. They treat you very nicely until they get your money, and then treat you like dirt. We special ordered a couch, and got a regular coffee table. The couch is horrendous. The nail heads are uneven, the pillows are terribly sewn and look like rabbit ears, and the cushions are already sagging. The table hasn’t even been delivered, and was supposed to be delivered before Christmas. We decided we didn’t want the table in the end, but now they refuse to give our money back, claiming the table was special ordered – and it wasn’t. The people who work here are snakes – save your money and go buy somewhere with quality and customer service.

I wanted to share my positive experience with a Great Designer and Sales person who went out of her way to help me. Valerie O’Dowd, a Designer, helped me with a huge project. I am moving into a new construction Loft in Denver. I sold a lot of my furniture because it wouldn’t fit and she helped me with floor plan layouts using some of my old furniture and some new pieces. She helped me so my place all tie together and look beautiful. She turned a stressful time into a fun time. Everything looks so great! She even took me the Larrabee’s discount center for one piece to help me save some money. She was the most helpful and creative person I have worked with in a long time! I would highly recommend working with Valerie O’Dowd she is very talented and so considerate.

Just walked out of this store feeling judged and underwhelmed. I went with my husband and our two young children. As we walked in, a group of three sales women were all sitting together on one of the sofas and literally looked my entire family up and down, didn’t greet us and then went right back to their conversation. We may be wearing flip flops on this 94 degree day but I’m pretty sure that our credit card works just as well as anyone else’s. The furniture seemed overpriced for the lack of quality. ($ 300 for a resin side table??) Fake wood? No thanks. We’ll try Woodley’s, thank you very little, Larrabee’s.