McDonald Collision

McDonald Collision Center was highly recommended to by my parents because of the great experience s they have had getting their cars repaired there. Unfortunately, I have not had a good experience and over two months later my car is still not repaired correctly. I was rear ended and had to have a good part of the back section of my car replaced. The initial repair took two weeks and cosmetically everything looked great. After about a day of driving I noticed the truck light was on indicating the trunk was open. I tried opening and closing it to see if it would correct the problem and it did not. I also noticed that the auto-​dim function on my rear view mirror was not working anymore and was constantly dimmed. I called the center and they picked up my car a few days later. They returned it the same day saying they fixed the trunk problem and they were not sure what was causing the rear view mirror issues. The same day I got my car back the trunk light came on again so I called to say the car is still not properly fixed. They picked up the car almost two weeks later. The general manager ensured me they would find the root cause of the rear view mirror. When I got the car back later that day the trunk was finally fixed but the rear view mirror was still not working properly and they told me they still did not know what the issue was. Now, over two months later the problem is still not fixed and they have made NO attempt to contact me. If I knew my car would have this many problems AFTER the repair I would have taken my business elsewhere. If my car is ever properly fixed I might consider bumping up from one star to two or three.