Pidel Property management

Do not rent a place from Pidel Property Management! To start off, I moved in and noticed there was an inch and a half gap in my front window and that the window wouldn’t even open. When I brought it to their attention they said they were replacing the windows in the building and it would be replaced in a few months. Well, two YEARS later I still had the same windows that allowed cold air and snow into my apartment during the winter months. The same window had the glass completely fall out of it a week before I was going to move out. When I told them I needed this fixed since I am on the first floor and someone could crawl into my window, their fix was for me to «put some cardboard in front of it or somehow secure it.» They made it my problem even though their property is falling apart. I had to have my dad come help me secure the window as best as we could and it fell out again the next day. After calling again telling them it needed to be fixed, they finally got a maintenance guy from a different property come fix it but they made me feel like I was totally inconveniencing them.
They also said they were building privacy fences around the patios for those of us on the first floor – 2 years later and nothing had even been started for that. Hot water was a joke, it went out once a week for the last month I lived there, the heat broke in the winter and it took them a few days to fix it.
My upstairs neighbor also dumped a bunch of grease down his drain which caused my sink to back-​up. It was on a Saturday and they didn’t come fix it until a Tuesday so I had to deal with a horrible, horrible smell in my apartment for days from something that wasn’t even my fault.
They «include» internet with your apartment – another joke as it doesn’t work a lot of the time and good luck trying to get it everywhere in your apartment. I had to stay in one spot otherwise I would lose my signal. They also have 1 washer and 1 dryer for roughly 15+ units so good luck getting to wash your clothes. I terminated my lease 30 days prior to it’s end and they told me if they found a tenant I wouldn’t have to pay anything. A complete lie from them as they took $ 350 from my security deposit for «Marketing Fees to Find New Tenant». I work in marketing and posting on Craigslist which is all you do for your «marketing» is free so good job in screwing people out of money. I will be sure I spread the word that this company is terrible so nobody else has to deal with them. Luckily I found a new place who actually cares about their tenants!

Sure, I’ll review the property management company that came into my life uninvited. After I moved into my new apartment, a new owner bought the place and PIDEL took over. Never found out if PIDEL or somebody else actually is the owner. Anyway, things got a lot less cool and a lot more strict then, but repairs were still mighty slow. There was a lot of unfinished work on my place that I finally got them to do about a year after they took over. The heat was great until the thermostat didn’t work and it got TOO HOT (which is not as bad as too cold but is still like an oven), and they never got the problem corrected.
On the positive side, when the drain needed to be snaked and I claimed it wasn’t all me that caused it, they were willing to split the cost. They had regular pest control guys come and look the place over and do any necessary work in order to PREVENT bugs, which I think is good. And when the hot water went out one time, they got right on it and got it repaired.
But I’d say the reason I went with 2 rather than 3 stars is the move-​out process. Apparently it was written in my lease extension that they could take 10 bucks from my deposit for switching the utilities back to their name (even though they had a new tenant lined up, and it wouldn’t be my fault or problem if they didn’t). How cheap can you get? And I had to be out at twelve noon on my final day THAT I HAD PAID RENT FOR. That really ticked me off. You don’t treat people that way, especially your best tenants who have been there for three years.

My boyfriend and I moved into these properties quick since we had just moved to Denver and needed more space. First off there were red flags I did not notice at first because I wanted to move so badly. The lease agreement was more like filing divorce papers, I have never had a lease so long. There is no address for this company where I can physically go and talk to them. There is no Unilocal no nothing about this property management besides what they themselves have put on the internet. With that said we only lived there 4 months because we got a second dog and they told us to move or pay 600 $, then told us to just move. During this time they would only talk over email through multiple people. They also made up lies like our dogs destroyed landscape which we took pictures of everything and it was completely the same as when we moved in. We also have emails agreeing if we move in 30 days everything should be fine and they would break our lease and give our deposit back. WHAT A JOKE. They tried to not contact us for as long as possible (claimed they didn’t know how, they had my number and forwarding address) then when I finally wrote an email they just sent a notice saying we owed them 50 cent. haha They said we didn’t clean the carpet (again pictures of us cleaning the carpet) that they landscaped the property (have friends whom live there still and we’ve taken pictures of the property, nothing was changed) and a few other bogus charges. We called and asked for the proof of these charges such as there billing for carpet and landscaping they hung up on us and would not give us any information. which is illegal. Yes we got a second dog but our lease said up to 2 pets and everyone in the apartment complex had multiple pets. During all this they also told us they wouldn’t be signing leases with people who had dogs anymore, which they probably should have told us when we moved in. We have since sent them all our photos including the hazardous materials left outside for weeks from remodeling an apartment and our own proof we did everything they asked. We have asked for our deposit back as agreed upon and sent highlighted emails of these statements. We stated if we get no response, which we haven’t, we will take action including Unilocal,better business bureau and anything thing else we see fit. So here I am. They wont give you legal information upon request nor a physical address, BEWARE. These people just want money. STAY AWAY.