Toys R Us / Babies R Us

I have never reviewed a store before but this one pissed me off: there was no one in the baby section and the person at customer service obviously has not worked here very long. I have been standing here for almost 30 minutes just to buy freaking baby wipes because they are out. They did so helpfully tell me to go to Aurora but that’s pretty far from Hampden/​wadsworth where I live. Ordering online has been nothing but a cluster eff for these people. I shop here all the time and never had a problem before. I really really really wanted to give at least 2 stars because the electronics department is always on top of their game but the longer I stand here the more ticked off I am getting. Maybe the drive to Aurora or to the one by Arapahoe is worth it. I probably would have beef there in the amount of time this is taking.

Visited Toys R Us to purchase a a Corvette bed for my toddler. The gentleman working there named Evan was great, he helped order us a brand new one, honored the online price, made it fast and easy. We’ve been to this Toys R Us numerous times and service has always been great. Inventory is usually great as well. Good luck!

This place is awesome they are always friendly. My daughter broke her leg on a Trampoline we bought and they were very understanding, on us returning it. Would definitely recommend this toys r us.

Lots to choose from & friendly, helpful employees. They don’t always have everything you need, but we haven’t been disappointed too often.
We don’t shop for much baby stuff (anymore), but taking our 8-​year old here is always fun.

Ugh! I took me a while to write this review, because I wanted to make sure it was really me talking, not the disappointment from my first and only visit.
The store was what I expected, a inexpensive store for any toy or baby item you might need. I get that. What I do not understand, however, is how a store whose business depends on people with kids could make someone with a kid feel so uncomfortable.
While I was shopping my baby started crying. Within seconds, a harried-​looking employee stomped over to look at me. It’s like she was surprised that a baby might cry in a baby store. I took my baby over to one of the rocking chairs posted with signs saying «try me!» and sat down to breastfeed my child, who was crying frantically at this point. Immediately, a different employee gave me the stink eye and marched over, saying «we have a room for that». She said «a room for that» like I was pooping on the floor or something!
It was bizarre to be ridiculed for doing very common, normal parenting things in a store dedicated to children. I have breastfed my child in many other less «appropriate» places, but this is by far the most off-​putting experience I have had.

This store is relatively small so the selection isn’t as big as some that I have been to. Not that I spend a lot of time in these kinds of places. It seemed like it fairly well organized though but I was a little disappointed that I had put an item on hold and had to drive all the way over before I found out that the box was damaged. Wish the person I spoke to on the phone would have told me that before I drove all the way over. The employees at this store (not this location the company itself) never seem to really know much about their product which can be a little frustrating.

I have been here a few times over the years to pick up registry items for my expectant friends. My expectations were never wildly exceeded, nor can I say I’ve been overly disappointed. However, I will say that it is difficult to find items that people register for in store. Imagine trying to memorize a SKU # from the printed form in hand, then scanning the entire aisle for matching tags with said (now forgotten) SKU. Sigh.
Apparently, they offer many baby products and that’s why people register here. Hopefully, it’s easier to register than it is to purchase from the registry. Maybe next time, I’ll leave myself enough time to order online and save myself the hassle!

The place seemed rather dumpy to me. I am not sure if this is due to the consolidation of Toys/​Babies, but the inside seemed cluttered, disorganized, and rundown. Also, possibly due to the approaching holidays, the shelved seemed picked over an in disarray. Perhaps my biggest complaint about this location, and Toys R Us in general, is the pricing. It could be that they carry things that you cannot find elsewhere, but the prices seems to be higher than Walmart, Target or Amazon. I am not sure why a person would choose to shop here when so many other options are available.

I have no idea if this place is good for baby shopping or not. I only know you can print registries for people who are… registered and maybe find some of the stuff on that registry in the store.
The store itself doesn’t exactly lend itself to figuring out the registry without first asking an associate. Sections are labeled by letters (though it looks like color [blue for boy, pink for girl bla bla bla]), and then by aisle numbers. To me it all seemed kind of random, but I don’t spend a lot of time shopping for babies or whatever so maybe it actually works quite well. Or maybe it mixes well with the «pregnancy brain» I hear so much about from every pregnant woman ever.
I did find a super awesome white polka dot pink chair that, while I’m sure was designed for a nursery and/​or breastfeeding, I wanted for my own house just because. Alas The Dude said «no». Hmmph.
They were running a few specials on items and I managed to get a Buy 1, Get 1 50% off on some color changing spoons. So that was neat. Cards and gift bags are at a premium (how did they know I’d be doing all my shopping in one go?), so maybe buy elsewhere if you’ve got the time. And forethought. That said, if you buy a gift or gifts of the right size, you can perhaps buy a cute little reusable bag for the same price as a likely one-​time paper gift bag. And even if the gift is not quite the right size, you can just jam it in there and stuff tissue paper all around it like I did. And if you give it to the right person, she’ll think it’s a neat bag for wine anyway: D
The guy at the register was as about as friendly as a broomstick, but that’s fine. I know how being around a bunch of kids and parents makes me, so I felt for him (haha that’s a joke… sort of). Anyway, I don’t suspect I’ll be returning unless someone else I know is expecting and lives in Littleton. But who knows? Maybe Dude’s mom’s biggest wish will come true and I’ll have to buy that white polka dot pink chair for its originally intended purpose (OH GOD PLEASE NO).

plenty of sellection. we bought our crib, dresser and travel system from here and so far i dont have complaint, they have a good customer service too.
but for baby clothes i prefer to buy in wallmart or carter just because they are cheaper :)

It’s a Toys R Us too now! Yay!
What can I say about Toys R Us? I am so glad they converted this location into a Babies R Us & Toys R Us in one store. This TRU is one of the bigger ones that I have been to. I love the convenience and selection.

I love the selection at Babies R Us! I love that they also have lots of natural choices as far as diapers, wipes, food, and clothes. This is the only place I know of where I can buy Earth’s Best baby wipes and diapers without ordering them online. The staff is helpful and friendly and they always inform me of the latest sale. This also includes a Toys R Us, and they have a great selection of books and toys for babies :)

Let me tell you a little story about incompetence.
Once upon a time, I had the misfortune of purchasing a dresser from BRU. The dresser turned out to be the wrong color, and I soon realized that I would need to return it to BRU. In an effort to save myself the drive to the store, I looked up the store’s number online and called them to see if I could take care of the return process over the phone. Easy enough, right? So I call the Lakewood store. No answer. Like no answer at all. Then I call the Westminster store, hoping they can give me a different number to the Lakewood store. Automated answering service picks up, tells me to press various buttons to reach various departments. When I press each designated button, I get hung up on (I tried them all, mind you). So I call Highlands Ranch, and get a repeat performance of the Westminster store. I do this for a few days, with no success. Not to be outdone, I call the 800 number on the BRU website. The «customer service» (hah) operator, oh-​so-​rudely proceeds to tell me that she has no way of reaching the stores except via the numbers I have already called. So these geniuses don’t have a phone, basically. Great. Ultimately, I went to the store and made my return. That experience wasn’t particularly impressive either, but I’ll spare you the details of my experience with store employees who don’t give a sh*t – we’ve all been there.
Overall, if you need a bunch of baby sh*t, BRU has it. Their prices aren’t particularly good, their service is generally dismal, and the whole place is thinly veiled racket that preys on the American tradition of establishing a registry whenever you pass one of life’s milestones (i.e., college, wedding, baby, god-​knows what else). I think I just spit up a little bit in my mouth.

I don’t buy most of my kid/​baby stuff here. Frankly they are a bit over priced. Most everything you need you can get at places like Target or Wal Mart. But this place has an incredible selection and stuff that you really can’t get anywhere else, other than the internet. Plus if you are in the market for say, a stroller and you want 20 to choose from instead of 8 then this is the place to go. They do sometimes have decent clearance items in their kids clothes as well. Also, always a good bet for baby showers and baby gifts. Also the staff is friendly and tries to be really helpful.