Express Lube Plus #16

Went there yesterday to get my elderly dad’s car inspected before I renew the registration. No problem. Today I go there to do the exact same thing for my mom’s car. I came in with a registration sticker, but didn’t know if the inspection was current. They told me they would check on the computer. Minutes later, they tell me that my oil needed changing. I told them to do it. Minutes later i hear, «what date did your sticker say on the windshield?» i told him. Then a worker tells me if i wanted a new air filter. I said no. Minutes later they inform me that my car was ready. I pay and see that the air filter was put on there anyways. i didn’t say anything. i get in the car and the registration sticker is gone. There is NOTHING on the windshield. I call them and they tell me that I came in with NO sticker on my windshield. I tell them that I did and that I had to go the the tax office and get another one because they took it off. They tell me again that I had no sticker. I call corporate. Corporate calls me back and tells me that I did come in with a sticker, but it was an inspection sticker. That’s a lie. Your inspection is linked to your registration! No longer are they using inspection stickers. The tax office even told me that my car didn’t need inspection and that they should have left the registration sticker on the car… like they did yesterday. I had to get a replacement registration sticker. $ 77 dollars later. I coudn’t believe that they tried to make me out to be a liar over this mistake that THEY made. Two of them, actually! I drive that car every day. I KNOW what was on it! And the only reason they’re responding to my review is to try to save face… AS SEEN BELOW. I’m no longer engaging with these guys.

Very pleased with the service. Other places were back logged 2 hours. This place is efficient and courteous.

This location is phenomenal! The guys here were so friendly and knowledgeable it was a great experience with top notch professional work!
We brought them a 15 passenger van and hey had no problem, in and out in 15 minutes. We also needed to get a large box truck, 2.5 ton, services and they couldn’t do it at the truck service because they didn’t have the filter. These guys didn’t even skip a beat. They offered to do the service, called around and found the parts and had the whole thing done in under an hour. So impressed by their professionalism and skill. We would have been stuck without these guys.
I would highly recommend any service from this location. Josh and Ernest are great, friendly, professional and highly skilled individuals. If you need service on your car, this is the best place, hands down!

Went to go get my state inspection and let me say it was fast. The staff was frendly as well.

They do great work here. Back when I had a 6.5 turbo diesel this was my exclusive shop for maintenance. They’re fast, friendly, and don’t mind going the extra mile to keep your vehicle running well into the 6-​digit odometers. They also have coupons online for oil changes and other services to help so be sure to print them out! Their workmanship is also guaranteed so if something goes wrong don’t hesitate to come back to any EL location. They even have free fluid too-​offs w/​every oil change for the life of the oil which is handy for older pickups like mine.

I’ve been coming here for 5 years. The employees are honest and don’t hassle me about not changing my oil enough, but they do clearly explain and demonstrate why they recommend an extra service when they do.
I get our inspection and oil changes here and always have a great experience. They have a military discount and regular coupons too.

I always have great service here and the guys who work here are extremely nice and helpful. I come back every year and every oil change.