Gold’s Gym

I must be turning into a gym snob because this Gold’s just doesn’t do it for me. While they have a plethora of great cardio machines, the weight area is a bit tragic; some of the weight machines are CLEARLY past their prime. They do have a women’s area, which is nice, but the layout is odd to me and it’s not so private.
This gym could definitely use some updates a little makeover!

I recently had items stolen from the Live Oak location, from the locker room there. I had a lock on my locker that we either broken or cut off (it was taken along with my belongings). After filing a police report, I spoke with the staff about pulling the camera feed (I had a picture of the assailant from target when he used my credit cards) and was informed the cameras were not operational, nor had they been for many months. I went up the chain to cooperate to be told that golds was not going to help reimbursement me for the items taken even with the negligence and fraudulent claims of operating cameras. To make matters worse, rather then fix the cameras, the location pulled down its signs and never informed the customers of this «change».

Is nicer than the Universal City local. Overall not impressed with Gold’s gym as a whole. See my review of the Universal city location for further info.

I have visited many golds gyms in many cities. Even worked for golds in the past. This location has the worst front desk staff I have ever experienced. They don’t smile. They don’t welcome you. They don’t talk to you. They don’t even look at you or acknowledge you walked in. I thought it was a one time thing at first but no. I’ve been there dozens of times and it is the same each time. Management needs to pay attention and get a handle on this.

Before you sign a contract with Gold’s Gym, you should Google «Gold’s Gym complaints» and read over the many complaints over some of what can only be described as deceptive billing and sales practices. The General Manager of this specific gym, Mike Patino, is a scumbag meathead who berated me after asking for a 5% discount on a gym training package. It was the worst customer service experience I’ve ever had the misfortune of encountering. Based on my experience with management, I do not recommend this gym.
Several of the cardio machines were out of commission at any given time during the time I wen to Gold’s Gym in Live Oak. It’s not the nicest gym I’ve ever been to, but it’ll do if you just want to do some cardio and weightlifting and don’t care about ambiance and poor gym management. It is a favorite gym amongst weightlifters in the San Antonio, from what I’ve heard.
I mostly worked out with a personal trainer 3 times a week, Courtney B. She was courteous and personable and put much effort into personalizing workouts for me; however, she was out of her depth, as are most of the trainers at any big box gym.
I am already at an ideal weight for my height, so my goals in training were not to lose or add weight (e.g., bulk-​up), but rather to tone. One of my biggest concerns during my training sessions was that we were overworking my shoulders and ill-​engaging my neck muscles. Courtney was aware of these concerns and assured me that we weren’t. She also knew that I wanted to focus on my core posture muscles. Well, 7 months of training later, I left the gym and headed for a Pilates instructor with 30 years experience (and I’m also seeing a physical therapist) who both assessed me as having overworked my shoulders and NOT worked any of my core muscles in my back and deep abdomen (superficial abs are not your core muscles). So now I have spent months trying to correct her poor training. We also overworked my quads (I’m not surprised about this one since Courtney is a soccer player) to the detriment of the other muscles in my legs. Based on this, I do not recommend this trainer.

Doesn’t have as much equipment as most other Gold’s but they have an enormous locker room, with working locks, updated equipment, pool, 2 GGX rooms, basketball court, sauna, cardio area and women’s gym. There is another Gold’s right down the road, so can’t complain.

I travel for work, so I’ve been to several Gold’s Gyms across the county. However, this was my home gym. It’s a shame that I will no longer be a member of Gold’s (after several years) because of the rude employees at this facility.
I had an issue at the gym regarding a class. When attempting to ask for clarification regarding the issue, a front desk employee was incredibly rude. When I asked to speak to the manager, he relied, «He’s not here.» I asked if I could have the manager’s card. He ignored me again, so I asked another girl at the desk for the manager’s card and if I could speak to someone about canceling my membership. The original employee interrupted me and stated that he could take care of canceling my membership. He gave me form that I was going to take with me and fill out after I discussed the matter with someone else at the gym. He then put his hand on the paper and said I was not allowed to take it with me, it needed to be filled out and given back to him immediately. After filling out the form, I again asked the other employee for the manager’s card. She informed me that she didn’t have any, and directed my to a trainer. The trainer (by far the most helpful employee in the gym) stated that he was sorry, he couldn’t find his card, but wrote down the manager’s contact information for me. I thanked him. As I was leaving the facility, the original employee waved and in a very obnoxious tone said, «You have a wonderful day.» Seriously??? I can pay $ 63 per month to be treated badly somewhere else.

Went on a Sunday so can’t report on how crowded this gym is at peak times but it was nice on the day I went. The gym is mid-​sized to large, clean, had plenty of free weights/​machines and cardio equipment was average and in good shape. Friendly staff that we encountered at front desk, etc.

Has just about everything you need, clean facility, friend staff.

I would think that this Gym would have enough room for all of their equipments. It seems that its a bit cramp. In the afternoon it gets so crowded that several customers would complain that they end up going to another gym which is about up to 5 miles. Another problem it took me at least 5 min. wait because the emp whose in charge of the juice bar took his time making his own drink and blending it while all he had to do is scan my membership card instead of making me wait. The facility is up to date when it comes with equipments and clean.

I’ve been going to this Gold’s Gym for a month now and it’s great! I definitely recommend the classes– particularly BodyPump, BodyCombat and BodyAttack! The pool is nice and clean, there is plenty of parking, and the front desk staff is friendly and helpful!

Holy Moly what is going on???
It’s as if they are paying attention to my posts on here.
The Conroe Gold’s actually replaced all the circa 1990’s TVs with flat– screens, created an area for stretching, and replaced all the cracked pads.
I hope they keep improving because I am finally beginning to like what I see. Now if only the cardio machines could be modernized and not warped.
I will keep you posted.

Much cleaner, newer and better tended to than it’s counterpart on Nacogdoches rd. BUT there are 3 or 4 tv’s that you just cant catch the signal to listen to. Nice in general.