H&R Block

We came in here for a scheduled appointment… And we don’t have a lot of complicated tax information. The woman we were scheduled with (which had a different name then the one on the email I had) was running late. She told the «receptionist» to enter our information. This meant that we had to sit there while she answered the phone to schedule other appointments, and run and ask questions when she needed help. She got up to ask for help at least 4 times while we waited.
This took twice as long as it needed to… And was just plain unprofessional. How can you answer calls to schedule other tax appointments in the middle of ours? Further… when we expressed our concern to the original woman who was supposed to do our appointment… she looked exasperated. She looked over at another gentleman and said, «I mean I can do their taxes, but I haven’t even had a break!» Way to go Sylvia. I’m sorry you haven’t had a break, but why is that my problem? Maybe H&R Block shouldn’t stack their appointments to make their staff so «overworked.»
I’m pretty concerned that the information isn’t correct. Our paperwork still isn’t really done (after being there almost two hours). but it really makes me upset that we are going to have to pay $ 300 for this type of treatment.

I got into some tax issues recently & I came in here for help. I was kinda embarrassed about how naïve I was about taxes & stuff, but everyone in here was so helpful, kind & non-​judgemental, I felt really comfortable & more confident about my tax knowledge after coming in. Mike Myers is amazing! They helped me get my $ 37,000 tax bill down to just $ 37!
When April/​tax season rolls around, I’ll definitely be coming back here & trying to get Mike’s help again!
I learned a lot from questions & getting to watch them do my taxes for me, they made sure I got every deduction possible & they’re way better than the old tax woman I used to go to, who didn’t seem concerned about my best interest & she didn’t ask me about a lot of things these guys did, it just shows they really have your best interest at heart & want to help you save as much money as you’re entitled to!