Last Call by Neiman Marcus

I’ve given this place more shots than Sonny Corleone got at the toll both. This place and I just don’t seem to mesh.
Don’t get me wrong, they have plenty of nice things. Everyone likes nice things right? Still, even for it being a «last call» store, things here are very pricey for what you’re getting. They have sport coats straight from Switzerland made with real cashmere at $ 3,000 a pop. Don’t worry though, it was originally $ 5,600 bucks so you’re getting a bargain! Hmm.
The Bay Area is becoming richer by the day and people actually can afford a lot of what this store offers, and it’s been here for awhile. The cheap side of me just can’t understand how there can be so many expensive items at an outlet mall. Plus, the service has never been that great. Never greeted or welcomed. If you expect me to spend $ 3,000 for a sport coat, I expect some shoe shine service!
Overall, it’s not a bad store, but it doesn’t feel that special for it to be priced so high.

Ugh, the lines here take for-​ev-​ver!
We were the next person in line. with three registers open, for 30 minutes… are you kidding?
Plus the selection isn’t that great but they have a good deal on mens socks. The staff was rude and unobliging when it came to ringing us up and our questions, plus they didn’t even apologize for the wait. or the fact that one of them was STILL there with the same customer when we left with a screaming infant.
Parents-​stop bringing your ill-​tempermented children shopping with you, they don’t want to be there and you seemingly do not enjoy the attention.
All in all, I don’t like this store but I go in every time… it’s a trap! The service and steals at the milpitas location is much more pleasing.

I’ve been shopping at Last Call in Milpitas for over 10 years, and have shopped in Last Call in other states as well during my travels. I love Last Call. I recently moved to the East Bay and was excited to be living close to the new Last Call that just opened in Livermore. Boy was I wrong. This is by far the absolute WORST Last Call I’ve ever been to for 2 reasons:
1) Inventory — Almost nothing in this store is from Neiman Marcus. 95% of the items are made for the Last Call store. Therefore you are not shopping discounted Neiman Marcus items. You are shopping cheap items made for the outlet. Horrible selection and waste of time.
2) Customer Service — The worst and let me tell you why. I managed to score a pair of Prada pumps when they brought the designer items from Neiman Marcus (too good to be true). After only wearing it a few times, the Prada Logo fell off. I called the store and they said to come in to return. I go to the store, and the store manager refuses to take back the shoe. He said they’ve been worn and they can’t take back worn shoes. I understand, but I spend hundreds of dollars on Prada’s, had the receipt and box, and the LOGO FELL OFF. How am I suppose to wear this shoe now? The store manager said «I drive an an M3 and it breaks down sometimes, it happens.» I had no idea what he meant by that other than him gloating that he drives an M3. Really? Who are you trying to impress? I wasted over 2 hours of my day driving roundtrip to the outlet and arguing with this horrible store manager who doesn’t understand the meaning of customer service.
I am officially NEVER shopping at the Last Call in Livermore ever again. I recommend everyone driving down to Milpitas to shop actual designer clothes straight from the Neiman Marcus store.

I went here to return a few early Christmas gifts. The customer service was horrible! They are untrained and uneducated about the corporate policies that are clearly printed on the shipping invoices regarding returns. Overall the «customer service associates» were not helpful for customers at all. There are some cute clothes. Clothes are organized well, but the shoes need serious help. Go to Nordstrom Rack and see how to organize shoes. The «deals» aren’t worth coming back and putting up with the morons who work here.

Great deal! I bought some designer pants which originally costed $ 180. It was marked down to $ 130, and with all other discounts, I only paid $ 79! Yes, most definitely be back soon!

I haven’t been here in a while and need to go soon, but they’ve had great discounts. Examples include Shoshanna and Laundry evening dresses for $ 60 when they’re usually a few hundred and a Skye top for $ 45 when it’s usually over $ 100.

This is probably one of the better stores in Paragon and it’s conveniently located near the parking lot, too.
Don’t go in here expecting anything SUPER cheap, but the deals are pretty good. :)

Wow this place is fantastic… and if you are lucky Stephanie will help you out. She has a great eye for clothes that work and if it is not in stock she will do her best to find it for you. This store is lucky to have Stephanie working there as she goes out of her way. An awesome place to shop for great deals

Love the selection at Last Call by Neiman Marcus… in comparison to the retail stores of Neiman Marcus, good chances you are in luck to find some good deals. Chanel was the sales associate assisting my wife and I. She was extremely kind, courteous and helpful! Ended up walking out of the store with a dress shirts. My only disappointment is that their clearance shoe section didn’t have any shoes in my size, whereas in the women’s clearance shoes, my wife and kids were having a field day! All in all, it was a good day for shopping! If you’re patient and look hard enough, and depending on your taste, you can find some great deals!

I went here with my mom today and the deals were AWESOME. All the clearance was discounted and we got one regular priced for 50% off for each of us. What a deal! Things were still pricey, but hey, quality clothes don’t come cheap.
Also, Stephanie was such a sweet and helpful manager :) She made the shopping experience so much fun while helping us. I asked her if they had any Juicy Couture or Rich and Skinny jeans brands and she came back with an awesome selection! Definitely coming back!

I scored a huge deal ($ 300 large cashmere scarf now marked down to $ 88) and am loving it! I returned my Burberry scarf that I found (luckily… it was the last one but the deal just wasn’t as good as this one!) and came back for this cute checkered scarf.
Associates are friendly and it was not crowded. I LOVE this place and will come back soon!

Good selection but prices are still way high and a little on the small side. The layour is nise and staff were friendly.

I’ve been a huge fan of Last Call aka Neiman Marcus’ outlet since shopping at the Great Mall location in Milpitas so my initial reaction to this store opening was pure excitement. I’ve been here a handful of times and recently I’ve been leaving dissatisfied.
Last week I went into the store to look around and potentially do some heavy damage on my Neiman Marcus Card but my mood changed because I didn’t appreciate the staff always looking over their shoulder as I’m browsing. I understand that I probably don’t fit the demographic they attract but I’m not a hoodlum.
Returning an item should not be a huge problem if its unused with the tags attached, the receipt and brought back within the stated time frame. I shouldn’t get an attitude because I disliked an item for any reason.
I love the idea Neiman Marcus put into Last Call but I have a strong dislike for the staff at this location.

I couldnt walk through the store because I was stuck in the shoe dept area. I spent hours and hours looking at shoes. They are just so beautiful and so much variety of high end shoes, boots, stilletos and flats. Bought a pair of stilettos and love them ever since. I want to really come here everyday and try on the shoes over and over again.
Im not kidding. They are just so beautiful.

Pleasant store to walk into. The ladies are working their butts off to put things back from the messes people make on a daily basis. Plenty of comfy chairs/​stools to sit by the shoe rack, where the men sit & look bored. Kudos to the staff for being so attentive while hustling with merchandise and appeasing customers at the same time. The store is kept up and looks great, I bought a nice white Michael Kors shoulder bag at a great bargain — perfect for Summer!

Good selection & prices! Well lit & organized.

Beautiful store, friendly associates, and better sales. All the major department stores their sales felt like I was at the actual department store its self.
This department store is known for high end with high prices. But their sales I can actually see reductions on the prices tags.
Modern décor when you walk through the place. The cash registers are in the middle of the store.
I wish Last Call would have a mini café that would be cool…

Smaller than other Last Call by Neiman Marcus outlet stores, such as the one in San Marcos, Texas and Orlando, Florida, this Last Call by Neiman Marcus store, located in the Livermore Valley Paragon Outlet Center does not carry home items, but has a fair offering of clothing for men and women. Occasional «flash» sales include one day deep discounts, such as the additional 40% discount offered on opening day on a single item.