Safeway

Not bad. I usually go in either before noon or after two and I usually they have little to no wait. Some of the cashiers are nice and greet you. Others are eh. We have gone late night and the men stockers are rude, one almost ran into me he was not paying attention and did not even day sorry.

My fiancé and I came in tonight with hopes of getting king crab legs for dinner. We were really excited but when we got to the seafood section, they had already began closing (we came in a bit late). The very nice young man behind the counter said he had just put everything away. We were disappointed, but only for a second, because then guy offered to pull them back out for us!
He was in the middle of his closing duties and took the time to help us out. I wanted to give credit where credit is due.

I love the Deli Department at this store! There is not one person in this department that unhappy! They have given great customer service every time I shop here!

Is there a health code here? Loitering law? Grocery shopping while walking by a homeless encampment at their tables outside seems really strange.

If I could give them 0 stars, I would. How can a conglomerate like Safeway have such poor customer service!!! No matter which store I go to and irrespective of time (except 5:30 am), there’s ALWAYS a line. We are talking really long lines. The cashiers are usually slow and rude. The baggers don’t know how to properly bag and need a lesson from Trader Joes’s employees. Service goes a long way. I’m willing to pay a bit more and shop at Lucky’s or Nob Hill for a peace of mind and a pleasant shopping experience.

This is for the Starbucks crew, especially ANISSA and ADELLA. Everytime I go to this STARBUCKS they are very nice and knows exactly what I want. Even if they see me in line, by the time I get to the register to pay, they already have my drink ready. Would love to give them more stars! Keep up the great work.

This is for the barista at Starbucks. Phenomenal service. Her bright personality lightened up my day. Wish I got her name, such a sweetheart.

Are there any adults working here or has it been overtaken by a bunch of teens who have no idea what the f*** they’re doing. This safeway use to be a good place to drop by grab whatever you need and go. But it’s changed since all these teens started working. Should I call them teens? They kinda act a bit less mature than teens. More like children who would rather chat away behind the customer service desk instead of asking if the customer standing there needed help. Finally they decided to acknowledge me after 5 minutes and asked if I needed help… no apology of anything for the unnecessary wait… I wanted them to check if they had any apple juice in the back Cuz there’s no more on the shelf. So the guy goes back and comes back literally 15 minutes later and said he couldn’t find any. Did it seriously take 15 minutes to check?! Wtf. Screw it, I’ll just go to Walgreens instead. Goodbye safeway, I’ll come back once you get rid of all these teens who can care less about delivering good customer service. 0 stars if possible

The Deli service is horrible. Deli employees will be working in the back, see you, and completely ignore you. The sandwiches are good, but you have to wait SO long for service. And, I agree with the person about the people hanging out and smoking on the tables outside. I hate walking past them. As far as the rest of the grocery store, it is fine. Get rid of the peeps hanging out at the tables! It’s smelly and dirty there.

There’s other stores closer to my house, but this one has the best selection and prices, so I’m willing to go a little further. I’ve never had an issue with the service here, besides the lines being long occasionally, but I think that’s to be expected. The cashiers are usually very friendly. I love that it’s open 24 hours.

This review is for the bakery department. Service was friendly and happy. I ordered a round white cake with fresh strawberries and whipped cream, $ 15.99, served about 15 adults and 2 toddlers. It was fresh, moist and delicious!

I just visited this location, It was organize with friendly staff, I had the privilege of meeting on of the manager (Ashley).she is one of the best Safeway employee I have ever met. She explained me everything I wanted to know and took care of me. She is very polite, professional with a ton of knowledge. I’ve decided to come over here more often, Ashley Rockes Big Time! Thank you for your dedication to our lovely community.

Safeway here doesn’t get my luv cause there’s a line getting into the parking lot. lines aren’t long since all checker lanes are open. beer pricing following lucky’s tactic of pricing liquor cheapest if u buy six. ugh!
brew: schu bros. «little devil «, dry hopped belgian pale ale. 4.99 w/​card
–yep hoppy, no fruitiness tasted ala typical belgian brew.
5.7% alc. buzz guaranteed.
drips:
–didn’t check out store as i saw checking lines were a possible obstacle.

It’s my local Safeway, so I go here. But sometimes the lines are soooooooooo long. And every time, there’s a bunch of tweakers hanging out at the tables in front of the store. Lock your car doors as they’ve grown in population as of late and tend to wander in and hang out in the parking lot.
Oh and I almost forgot about the deli. Slowest service on the planet. Make sure you give yourself an extra 10 – 15 minutes to get where you’re going if you intend to stop here for a sandwich first. Literally 10 – 15 minutes extra — especially in the morning.

I never thought to Unilocal a grocery store. Until I realized how ridiculous my shopping practice is. I usually go to Trader Joes, then Safeway. Only I always skip downtown Safeway, and go all the way across town to the Safeway by 580.
Why? Well, the selection at the downtown Safeway isn’t as good as the Safeway by 580. But what’s worse is there’s a female checker who works there. She is so rude that if I had ever realized I was in her lane, I would pack up and go to a different lane.
I don’t remember her name, but always noticed she had a brace on. So I tried to be understanding and assume she just had a lot of pain, so that’s why she was so grumpy. Then when I’ve been in other lanes she still seems to stare, and glare at me. I don’t know if she’s just unaware, or if she just does that to everyone, but it has made me so uncomfortable I refuse to even go in!
I recognize this is kind of strange, but at the same time, I rather shop somewhere where I don’t feel like I have daggers staring into my soul.

I like going to Safeway but not this one. I use to live in Pleasanton and would go to the Safeway off of Bernal, which was a lot cleaner and carried fresher fruits and veggies. But since living in Livermore I live blocks from this one. 3 times out or 4 visits the fruits and some veggies are gross or obviously unfresh. Ill drive to the Pleasanton Safeway just to buy better products.

Recently «remodeled» but they didn’t do much other than muck up the aisles a bit. I find the people who work here very friendly. Other than that, it’s a Safeway.

This Safeway just isn’t as good as the one across town. It’s in a sketchier area, the parking lot SUCKS, the shop layout is significantly inferior, and they don’t have stuff that’s as good as the other store. I’m not sure why that is.
Also, the employees here are very rude. Supposedly it goes all the way up to the management level — the few people I’ve known who worked here were very unhappy and quit as soon as they could.

In a crunch, and ONLY in a crunch do I brave this place. It is close, only thing going for it, and it is not lucky’s, for some reason their stores tweak me out. But this place has so many problems angry cashiers. 3 times out of ten I will be behind someone in checkout with food stamps. I’m not making a statement about food stamps here, but the problem is not that, it’s that it’s so slow, and so common. Safeway can’t help who comes, but the services is so bad.
Also the bakery seems to have quality issues, because we have gotten so much bad desserts, and service there. I have had good service in flowers, but that is it.
Man sounds like i’m a regular … ONLY in a crunch.

Another disappointing experience with checkout service here. Saturday 10:30 am. Self check, both express lanes open and only one regular lane open with **seven** people in line. I politely tell cashier «Bob» the line is very long and his response is «no more cashiers to call up». Where I wasn’t happy, I accepted his response. Several minutes later I hear a request for cashiers over the intercom. Within a minute– another cashier is there to help out.
So what gives? Is this the result of management directing cashiers not to call for assistance? Or is this fellow just having a bad day? Management– You really need to correct this issue as it is a common occurrence.