Signature Perfume

Had the pleasure of working with a young lady named Love. She recommended a French cologne that was distinctive but not overpowering and got me a fair price on it.
To previous Unilocal reviewers and future shoppers, I would say do some quick research; be on the edge and tech-​savvy on the price. One of the reasons I picked up the cologne was because at the time I checked on Amazon, it was only available from third party sellers (which can’t be trusted) and not shipped and sold by Amazon.
Anyway, I hope to be back soon to pick up more stuff. I can confirm the new management because all the girls working there seemed enthusiastic and I didn’t see the unprofessional phones out or smoking of past reviews.

Out of the three perfume stores in the outlets, this one by far had the best deals (And the only one that carries Chanel). Mayan helped us out and gave us really nice discounts! New management took over right before Black Friday, and it seems like it was much needed! We will be returning.

CHEATERS. Well, If there’s an option for me to give them a 0 star rating, I would give them that with no doubt. Similar to other reviews, they just overprice perfumes and give you a discount, got totally ripped off. I really should have looked price up before purchasing. The same d&g and Burberry perfumes are available online everywhere for just half the price they charged me. Five mins after the purchase I went back to the store, the rude store manager said there’s no way they would issue a refund. A bunch of other customers were there having the same issue. The store manager said:“one dollar off is a discount.” WTH? I don’t blame the sales girl though, the sales girl was really trying to help. It’s the management that really isn’t right. I wouldn’t be surprised if the store goes out of business within a month. Those five stars on Unilocal are basically fake reviews. They are all about new management. The store just opened a few months. There’s just no way any customer would go back after being ripped off.

Employees aren’t professional in the sense that they look like they don’t even want to be there, leaning in the doorway on their phone or smoking 10 feet from the door, burping out the same droll message to everyone «guys, we have deals up to 50% off today (or whatever)» with the enthusiasm of a dead sloth. They can never remember who does and who doesn’t work at the outlets so they obviously don’t pay much attention. The whole feel of the store just seems like a bad joke because they are using car show tactics, get some moderately attractive girl to stand around and look moderately attractive and people will buy the product… not so much.
I guess all I really mean is that they should take some pride in their work so people don’t feel like they are an inconvenience when they come in to buy something. I feel like they roll their eyes everytime someone walks in and they have to put their phones down and do their job. Curb appeal is what the customers first see and this store looks like a wet dog metaphorically speaking.
This review is strictly about the work ethic shown at this particular store, it’s not a personal attack on the employees.

Awful customer service. The ignorant sales girl was super rude. I walked away. She said she was just being blunt. She will remain an idiotic sales girl the rest of her life. Her life must suck so I felt sorry for her since she must be surely from a low class family to behave that way. Stay away

I can only confirm, that they are cheaters. Went in the signature perfume shop in Ellenton (near Sarasota) to buy a brand perfume (dolce & cabbana light blue), which was (of course) not on sale (would have cost 89 $). I was recommended a perfume with a similar smell (Beauté d’Orient by Johan B). I liked it and — it was on sale — 50%. She said the normal price was 89 $, I then paid 45 $ plus tax. Back home, I checked the product online: the price was 19.99 $!!! We will report this to the management at Ellenton. A shop like this has to be removed from a premium outlet like Ellenton!

This place is great! Under new management. Seeing the posts below… the management change was needed and I’m so happy it has. The guy who helped me was the best! Very nice, informative and that let me try on a dozen different scents and offered very good opinions. Good prices with a huge selection. This place would be a good choice for many reasons, but if you don’t have a idea of what to wear, try them! They let you try on anything you’d like and are very nice. I’m coming back for Christmas gifts!

Signature Perfume store is under new management. They have the latest fragrances for men and women at the best prices, please check this place out!!! your nose will thank you

Yup. Got ripped off here. Don’t trust these guys. Really dishonest people. Go somewhere else. I should have looked them up before I spent money here.

When I said I could get the same perfume cheaper elsewhere, she said it was «fake.» Last time I checked, department stores are more legit than this little POS. Zero stars!

I wish I could not give any stars. Worst customer service I have ever had. I bought a power rangers cologne for my son, walked out the store, my son pulled it out and it broke. I walked right back in and they said I could buy another one, but once I walked out the store it wasn’t their problem. My son was crying and I spent 25 dollars. I wasn’t looking for a refund, a discount or even I’m really sorry would have worked. I will never shop here again. I asked for the the GMs number and they said they’re in Miami. WTF? I’ll do everything in my power to spread the word how bad they are. And I’m contacting the BBB right now. This place sucks along with their watered down, overpriced perfumes. Anyone who gives them more than 1 star obviously works for them. Everyone can see they suck!!!

So I thought I would stop in a pick up a bottle of my boyfriends favorite cologne (lacoste essential). I asked the kid working the counter how much for the larger bottle and he said it was 99 dollars. I’m thinking the last time I bought a combo pack at dillards with the cologne, body wash and after shave for around $ 75…so I ask about the smallest bottle and he tells me $ 82. I was thinking that sounds really high… so I keep looking around, he was quick to show me lots of other similar scents at high prices, «But I’ll sell it to you TODAY for a DISCOUNT!», and I thought he was just a young kid trying to do a good job at work, so I thought what the heck, I guess my boyfriend could try something new. So I bought the Nautica Blue for 35.
As I walk through the outlet mall I see the Lacoste outlet and thought hmm… I wonder how much THEY’RE selling it for. So I go in and ask — 55 DOLLARS. Now I can justify a little bit of a markup — maybe 10 — 15 dollars? But trying to charge me almost DOUBLE the price I could get it elsewhere? I was pissed. I almost went back in to yell at him… but I decided against it. I DID go into BOTH of the other 2 perfume stores in the outlet and asked how much they charged for the two different colognes. While one store did not have them, the other store was charging 65 for the Lacoste and about 40 for the Nautica. They did also however have a BOGO sale where if you bought anything else in the store the prices lowered to Lacoste: 14.99 or Nautica: 20.00. This would make it cheaper, but I had already bought one and Signature Perfumes does not refund PERIOD. They give you STORE CREDIT. IF I AM RETURNING YOUR CRAPPY OVERPRICED PERFUME, WHY WOULD I WANT TO BUY MORE!!!
SO MY POINT IS…
I will never go back to Signature Perfumes, especially at this location.
Never buy from a store that does NOT OFFER FULL REFUND IN ORIGINAL FORM OF PAYMENT.
NEVER trust when they are so quick to offer a discount.
Like another reviewer said: Do your research on the prices FIRST so that you KNOW when they are ripping you off.

You can only describe them in one word — CHEATERS… We bought one perfume from them which they told costs $ 89 and they are ready to give discount and will cost us $ 49. We bought the Perfume and came home happy after purchase. Somehow my wife was not convinced and checked rate online and we figured out the perfume was costing $ 56 MRP on Product Website and online it was costing $ 20. As we were free on next day we went to Return it (Of course you can only exchange and No Refund — What else you can expect from Cheaters), in exchange we have asked for some other branded perfumes and there so called manager lady was rude enough to tell there is no discount today on other branded perfumes (on which they were not making big money), cutting long story short luckily we managed to get a perfume which lowered our loss.
But I will never ever go to this Shop again and will not recommend anyone to go there. People go outlet mall to save some money on cloths and stuff, instead of helping people on this matter these people are sitting to cheat us… Too Bad…

Like a few of the reviews before me, I agree that this perfume store 1) raises their prices to give u a «discount» 2) are cheaters 3) are rude.
This is my unfortunate experience. I came into the store looking for larger bottles of Burberry Weekend and Burberry Brit for men for my boyfriend. Apparently in store they were both a ridiculous price of money, however, she was quick to say «i’ll give you a discount.» I didn’t really believe the discount but I needed the cologne so I purchased it against my better judgment. After watching the lady ring up my card, I noticed she charged me, reversed a transaction and charged me again. When she had correctly rung me up the last time, my card got declined. Seeing that I had just been paid that weekend, there would only be one reason my card would get denied, suspected fraudulent activity. So I provided her with another card and she snidely commented to me on my way out, «I give you big discount!» with a nasty, mean face.
Anyhow, I called the bank and found out my debit card had been charged $ 1044 instead of $ 104.40. Rather than canceling the debit, she then reversed it so it would go back on my card and attempted to charge again. This is when it dawned on me that the saleslady went from being sweet and trying to make a sale, to judgmental and rude probably 1) to cover up her mistake and 2) because she thought I was poor and couldn’t afford her perfumes/​cologne.
I researched the prices of perfume/​cologne with the ones she quoted and found that the in-​store prices are marked up considerably so that they can sell it to you for what appears to be a discounted price. Don’t be fooled. The price they offer you in the store is still either expensive or comparable to online sales.
I will never come back to this shop and I would never recommend anyone to go here either. All the previous 1 star reviews are right and are similar to my own experience.

Signature perfume is willing to bargain with you, I bought 2 bottles of perfume from them at a great price, I went to Perfumania first and the heavy make up thing with long black hair talked trash and lies about Signature perfume so I definitely would not buy anything from her as that is bad business, I also called Signature perfume and told them about her and also called the mall office on her, she is bad mouthing Signature perfume to gain more customers to buy from her and she has a thing or two to learn as telling lies about your competition is not the way to go. I was treated with respect at Signature Perfume and the guy was very nice and gave me a great deal, nothing wrong with his perfume or prices, if you do not like their prices then shop around, they are willing to work with you and they do not bad mouth their competition who is right across from them, I am sure some of the reviews you see here were written by their competition trying to gain more customers by bad mouthing their competition. I do agree that they need a better reciept system as I am sure they probably realize also, but other than that all I can say is that they act professional.

Like other other reviewers are suggesting these guys are the worst!
They are really really rude. After checking out the perfume we decided not to buy it and RUDE guy/​owner started shouting like if we have to buy if we walk in the store and try sample. I saw them opening perfume bottles from bottom for sample and resealing it. too.
Don’t go there and I wonder why such a nice outlet allows these kind of lousy stores.